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$49.99 when purchased online
Target Online store #3991
About this item
Highlights
- DROP+ | 3X as many drops as military standard (MIL-STD-810G 516.8)
- Lasting antimicrobial technology *
- Case is infused with silver-based additive that continually blocks microbial growth
- Compatible with Apple MagSafe charger and wireless charging
- Made with 50% recycled plastic
- Limited lifetime warranty supported by hassle-free customer service
- 5G compatible
- Compatible with Apple iPhone 13 Pro Max/12 Pro Max
Description
You don’t have to choose between a protective case and a stylish one. Symmetry Series is the slim and protective case that shows off your style. All of your phone’s buttons, features and functions work flawlessly. Additionally, a silver-based antimicrobial additive is integrated into the case that helps inhibit microbial growth and defends the case exterior against many common bacteria. And, Symmetry Series is easy to remove and install. Which is great because with all of the colors, you need more than just one. Compatible with Apple iPhone 13 Pro Max/12 Pro Max. *It does not protect you or the screen
Model Compatibility: Apple iPhone 12 Pro Max/13 Pro Max
Dimensions (Overall): 6.57 Inches (H) x 3.43 Inches (W) x .51 Inches (D)
Weight: .09 Pounds
Electronics Features: Lightweight Design
Protective Qualities: Bump-Resistant
Package Quantity: 1
Material: Rubber, Polycarbonate
Battery: No Battery Used
Warranty: Lifetime Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 83703740
UPC: 840104277010
Item Number (DPCI): 080-08-9637
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 7 inches length x 4.5 inches width x 0.5 inches height
Estimated ship weight: 0.31 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Summary of reviews
The phone case offers a stylish design and a lightweight feel, making it appealing for guests who value aesthetics alongside protection. However, many guests have reported issues with durability, particularly regarding paint chipping and inadequate MagSafe compatibility. While some appreciate its slim profile and ease of use, others express disappointment in its protective capabilities after drops. Overall, it is a mixed experience with both positive and negative feedback.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.2 out of 5 stars with 129 reviews
quality: 3.84 out of 5
value: 3.7 out of 5
62% would recommend
40 recommendations
Poor quality
1 out of 5 stars
Thumbs down graphic, would not recommend
Anonymous - 4 months ago, Verified purchaser
Had case for less than a week and the paint chipped off after one drop. Not worth $50.
1 reply from OtterBox Customer Support team - 4 months ago
Hello! We are so sorry to hear you experience chipping on your case following a device drop. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation as we have a great warranty!
Chipped in a week
2 out of 5 stars
Thumbs down graphic, would not recommend
Anonymous - 4 months ago, Verified purchaser
I have had this product for less than a week, dropped it once and the paint is already chipped and the corners are scuffed. Nice design but it's not any higher quality than the cheaper ones. It's also super hard to get on and off the phone.
1 reply from OtterBox Customer Support team - 4 months ago
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Does not work with magsafe chargers like it saids
1 out of 5 stars
Thumbs down graphic, would not recommend
Ebecker - 4 months ago, Verified purchaser
Saids it works with magsafe chargers. It does not. Now i have to return it
1 reply from OtterBox Customer Support team - 4 months ago
While the original purchase placed fully met your needs, please contact our Customer Service Team with any product questions.
Gingko Phone Case
5 out of 5 stars
Thumbs up graphic, would recommend
C Donnelly - 11 months ago, Verified purchaser
I really like the design on the case & also like that it’s very durable!
Not for all
3 out of 5 stars
Thumbs down graphic, would not recommend
Vikesbabe - 1 year ago, Verified purchaser
Does not work with elevated MagSafe chargers. Expensive for not working with all MagSafe chargers.
Ehh!
3 out of 5 stars
Thumbs down graphic, would not recommend
Sandra - 1 year ago
Dislike that around the charging are it became unattached and around the buttons. Poorly made, like the style but poorly made.
1 reply from OtterBox Customer Support team - 1 year ago
Hello Sandra! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Cute but not Magsafe compatible
3 out of 5 stars
Thumbs down graphic, would not recommend
DogmomAng - 1 year ago, Verified purchaser
So cute but bought because the case said it was MagSafe compatible. I guess it is in the sense that it charges but it would not attach to my mag charger that is not flat. This case was so cute though and I wish it had worked! It was lightweight too.
1 reply from OtterBox Customer Support team - 1 year ago
Hello! While this case is wireless charging compatible, unless the case is labeled as being MagSafe, the case will not contain magnets and will therefore not snap or adhere to MagSafe charging stands or accessories. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions!
Love
5 out of 5 stars
Thumbs up graphic, would recommend
Inez - 1 year ago, Verified purchaser
Love the design and protection.
Worth the price!
5 out of 5 stars
Thumbs up graphic, would recommend
Momofthree - 1 year ago, Verified purchaser
This is my second case four years later. I replaced the first one because it chipped after a million falls. Protected my phone no matter how many times it fell. I love the colors on this one. Fits my iPhone pro perfectly. It’s great if you can get it on sale but I didn’t mind paying full price. Feels smooth and looks classy.
Not mag safe
3 out of 5 stars
Thumbs down graphic, would not recommend
ranchbythepond - 1 year ago
It doesn’t work with the mag pop socket even though it says it’s mag safe.
1 reply from OtterBox Customer Support team - 1 year ago
Hello! The Otter + Pop Symmetry Series case is wireless charging compatible, but you may need to remove PopTop in order to charge. This case is designed for the PopTop to be removed and replaced easily. If our Customer Service Team may assist or troubleshoot, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Avoid
1 out of 5 stars
Thumbs down graphic, would not recommend
Sab - 1 year ago, Verified purchaser
Had the same exact experience as another reviewer! Had a different case for a long time and had no issues. Bought this case and dropped it from 3 feet and it shattered the entire back of my phone in the first week. I’m so disappointed
1 reply from OtterBox Customer Support team - 10 months ago
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Almost perfect.
4 out of 5 stars
- 1 year ago
originally posted on otterbox.com
Unfortunately, this type of case is too slick. It slips off of surfaces and out of hands. If it had a more rubbery feel it would be much better.
Do not reccomend
2 out of 5 stars
Thumbs down graphic, would not recommend
Riss - 1 year ago
I haven’t even had it for a whole year and the case is falling apart. I do not recommend this case. It is cute for a couple months until the case starts to separate.
1 reply from OtterBox Customer Support team - 10 months ago
Hello, Riss! We are so sorry to hear you experienced an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Don’t recommend this case style
1 out of 5 stars
Lynn - 2 years ago
originally posted on otterbox.com
Not even a week after I got this case I dropped my phone from about 3 feet high and the back of it shattered. I had dropped my phone many times in another case and it didn’t impact my phone at all until I got this case.
1 reply from Customer Service Support team - 1 year ago
Hey there Lynn. We're sorry to hear that your iPhone 13 Pro Max was damaged while in one of our Symmetry Series cases. While we create our products to be durable and protective, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. Though we are unable to provide a warranty to your device, as we are not the manufacturer, we would be happy to get a replacement case sent your way. Just give us a call at 1-855-688-7269 and one of our friendly Otters will help you out. Kindly, OtterBox Customer Support
Issue with rubber part detaching from hard plastic
3 out of 5 stars
Chris - 2 years ago
originally posted on otterbox.com
I love this case, BUT, I just had to place my second warranty order on the two that I own. The rubber surrounding the case detaches from the hard plastic after a few months. This has happened to the 4 that I have owned. Hopefully it won’t happen with the new ones that I’m expecting.
1 reply from Customer Service Support team - 2 years ago
Hey there, Chris! We're very sorry to learn about the trouble you've had with the Symmetry Series case for your iPhone 13/12 Pro Max, but that is definitely surprising to hear. We're glad that you've already taken advantage of our fantastic product warranty and hopefully you have your replacement case on the way. We appreciate you taking the time to share this feedback with us, but please don't hesitate to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more. Kindly, OtterBox Customer Support
Solid case
4 out of 5 stars
TheBeast - 2 years ago
originally posted on otterbox.com
The case is nice and sleek feels good in hand but you need a pop socket or it could just slip out. I took away one star because it doesn’t fit flush around the volume and power buttons leaving some of the phone metal exposed, almost like it needs to shrink a little.
Stylish, stong and sexy
5 out of 5 stars
Crystal - 2 years ago
originally posted on otterbox.com
Super thin, stylish and dependable phone case. I would definitely buy it again.
Cute.
5 out of 5 stars
Thumbs up graphic, would recommend
Chenga - 2 years ago, Verified purchaser
This case is cute and good protection
Eh case
2 out of 5 stars
Matt22 - 2 years ago
originally posted on otterbox.com
I got my 13 max about a year ago and havnt really had any big drops till today it was about 3 1/2 feet and landed on concrete and shattered the back of my phone. I hope people understand to get the defender series ove this one. It has verry little bedding
1 reply from Customer Service Team team - 2 years ago
We are truly sorry to hear of this discouraging outcome of your iPhone's altercation with the concrete. Although we genuinely put forth every effort to ensure our cases will provide the best protection available to help limit the potential for such things, unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control and prevent us from being able to eliminate all exposure to risk. Our warranty won't be able to help with device repairs or replacement, though we would very much like to get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we'll be glad to assist you further. Warmly, OtterBox Customer Support
Love design
4 out of 5 stars
Thumbs up graphic, would recommend
Targetholic - 2 years ago
Very cute and sleek looks amazing if I could change one thing is that the case is very slippery with the gloss finish but would recommend.. bought this case on a Black Friday deal