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OtterBox Symmetry Series iPhone 13 Pro Case - Hello Sunshine Clear / Orange Graphic
$13.41 when purchased online
Target Online store #3991
About this item
Description
PRODUCT OVERVIEW The OtterBox SYMMETRY SERIES case features the advanced impact protection you've come to expect from OtterBox integrated with a slim and stylish design. With dual-material construction, your mobile devices will receive the benefits of a hard polycarbonate exterior and a rubber impact-absorbing interior. It's hard to believe that the OtterBox SYMMETRY Case provides all this incredible protection while still being purse and pocket-friendly. With beveled edges to protect your screen while your mobile device lays flat and easy-to-install one-piece design, the Symmetry case does it all! KEY FEATURES Dual-material construction provides the ultimate impact protection The internal core helps absorb impact and dissipate shock Beveled edges protect your screen when your phone lays flat Retains access to all ports, buttons, and the camera Slim, stylish design Easy to install PLEASE NOTE: This is a Manufacturer Refurbished OtterBox, refurbished by a Certified OtterBox Refurbisher and an Authorized Distributor.
Model Compatibility: Apple iPhone 13 Pro
Dimensions (Overall): 1.0 inches (H) x 4.0 inches (W) x 7.0 inches (D)
Weight: .13 pounds
Battery: 1 Non-Universal, No Battery Used
Warranty: 90 Day Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 89314338
UPC: 840262373951
Origin: made in the USA
The above item details were provided by the Target Plus™ Partner. Target does not represent or warrant that this information is accurate or complete. On occasion, manufacturers may modify their items and update their labels.
We recommend that you do not rely solely on the information presented. If you have a specific question about this item, you may consult the item's label, contact the manufacturer directly or call Target Guest Services at 1-800-591-3869.
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 7 inches length x 4 inches width x 1 inches height
Estimated ship weight: 0.13 pounds
item ships from third party seller: A4C
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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Summary of reviews
This phone case offers a stylish design and a snug fit for the iPhone, making it a popular choice among guests. However, many have experienced issues with yellowing and durability over time. While it provides good protection against drops, some guests found it slippery and prone to scratches. Overall, it is a reliable option for those seeking a blend of aesthetics and functionality, but potential buyers should be aware of its limitations.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 32 reviews
Phone Case Turned Yellow
1 out of 5 stars
Matthe - 1 year ago
originally posted on otterbox.com
The phone case turned yellow after a month of owning.
Scratches to easily
1 out of 5 stars
RLISK - 1 year ago
originally posted on otterbox.com
Nice looking but scratches easily and doesn’t look new only after having it a few weeks. Also, it makes the phone hard to hold since it’s so slippery and smooth.
1 reply from Customer Service team - 1 year ago
Hello! We apologize that you are experiencing a scratching issue with your case! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Scratched and Cracking in half a year
1 out of 5 stars
kawauso_aster - 1 year ago
originally posted on otterbox.com
I bought this as a new case for my iPhone 13 Pro. I was super excited to get this case and use it. In less than 2 months, the grip part had turned a deep yellow. The sides began peeling off. The grip near the charger port wouldn’t stay in. Because of prices and the fact I needed a phone case, I did not return it. However, it got increasingly worse. The first time I dropped my phone with this case on, the case did nothing for it and instead the screen protector shattered. The second time I dropped it, the top of the case scratched and cracked open. I am scared to drop it again and am purchasing a new case. I DO NOT recommend this for anyone wanting a long lasting case as what this case is advertised like.
1 reply from Customer Service team - 1 year ago
Hello! We apologize that you have experienced issues with your case over time. We have a great warranty and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Worst purchase ever
1 out of 5 stars
David5 - 1 year ago
originally posted on otterbox.com
Advertised as non yellowing, and long lasting. Hasn’t even been a year yet. The case is yellow and is falling apart.
1 reply from Customer Service team - 1 year ago
Hello! We apologize that you have experienced a discoloration issue with your Symmetry Clear Series case. A number of factors in our environment may contribute to this issue, but we have an amazing warranty and we would be happy to replace that case for you! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Misshaped after less than a year
2 out of 5 stars
MJSO - 2 years ago
originally posted on otterbox.com
I used it for less than a year and I had to buy a brand new one. I bought a OtterBox “Defender” this time. I’m a teacher and my cellphone is in my office when I am in class, otherwise, I am using it on a normal basis. Left side where are the volume buttons no longer touch the cellphone (see picture).
1 reply from Customer Service team - 2 years ago
Hello! We are sorry to hear that you experienced a gap in the case over time. We have an amazing warranty, so should you ever experience an issue with our products, please reach out to our amazing Customer Service Team and we are happy to assist with this process. The Defender is an amazing choice for rugged protection for your device, and we hope you love that case!
Great while it lasted
3 out of 5 stars
- 2 years ago
originally posted on otterbox.com
My case was good for about 6 months and then the outside part got really yellow, then the seal between the backplate and the rim slowly came apart in about a week and spilt, also there’s stuff on the inside of the case that does not wash off no matter what i do.
1 reply from Customer Service Support team - 2 years ago
We're very sorry to hear that the Symmetry Series Clear case for your iPhone 13 Pro has seen better days. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. There's no need to worry though! We have our amazing product warranty in place to keep you covered when something unexpected like this happens. Just give our friendly Otters a buzz at 1-855-688-7269 and they'd be more than happy to look into your case replacement options with you. Best, OtterBox Customer Support
Doesn’t protect from drops
2 out of 5 stars
Sip gal - 2 years ago
originally posted on otterbox.com
I used this case and dropped my phone on the back side. It totally shattered the back glass. The case is still on because I know if I take the case off it will cut my hands, so I added a pop socket to add protection to the back side.
1 reply from Customer Support team - 2 years ago
We're very sorry to hear about your damaged device. Our cases are very protective, but some variables can't be predicted. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you'd like a new case! Sincerely, OtterBox Customer Service Support
Great Case
5 out of 5 stars
No Name - 2 years ago
originally posted on otterbox.com
Great case that looks very good and protects the iphone
Love it.
5 out of 5 stars
Katie - 3 years ago
originally posted on otterbox.com
Great quality. Very nice and clean. Love the texture and feel better knowing my phone won’t break.
Best iPhone case
5 out of 5 stars
- 3 years ago
originally posted on otterbox.com
This case fits perfect on an iPhone. Always my number one choice in cases. Reliable and I drop my phone all the time.
Great case but don't purchase the clear ones
2 out of 5 stars
Laura - 3 years ago
originally posted on otterbox.com
The clear case deeply yellowed in a couple months. It looks very dirty. Otherwise the fit and protection from the case is great. The buttons are easy to use with this case.
1 reply from Customer Service Team team - 3 years ago
Great to know you're otherwise a fan of the Symmetry Series Clear Case, but we can certainly appreciate how such discoloration would put a damper on your overall enthusiasm for the piece. Fortunately, we've got a great warranty that will help to clear things up for the long haul with a brand-new replacement. Just ping our friendly Otters by way of the following link or at 1-855-688-7269 and we'll be glad to help get one in the works! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team
Great case
4 out of 5 stars
MeganV - 3 years ago
originally posted on otterbox.com
I bought this in October of 2021. The case does yellow. Otherwise I love the case…
Love it!!
5 out of 5 stars
Mercerar85 - 3 years ago
originally posted on otterbox.com
I love my otterbox!! I’ve always used them for my phones. Great protection for my phone.
So pretty…but
3 out of 5 stars
Candy - 3 years ago
originally posted on otterbox.com
I am all about glitter…my favorite thing, so when i saw this case I was so happy! I can’t buy anything but otterbox cases because i am that person that drops her phone repeatedly, and otterbox has never let me down! The case is definitely beautiful, but it started turning yellow after a few months and no matter what I tried to clean it, the yellow remained. Totally ruined the look and is not pretty anymore. Just be forewarned before you buy, that it won’t stay sparkly clear for long.
1 reply from Customer Service Team team - 3 years ago
Totally get that if you wanted a yellow OtterBox then you would have just bought one, and we're sorry to hear that your current case has suffered such discoloration. We'd love a chance to help restore clarity to your experience with the Symmetry Series, so feel free to ping our friendly, color-conscious Otters via our online support, and we'll be more than happy to spruce things up with a brand-new warranty replacement, which we trust will keep your iPhone looking sharp for the long haul! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team
Fine, not very comfortable to hold
3 out of 5 stars
Jeff - 3 years ago
originally posted on otterbox.com
The sides have a weird indent all the way around so you feel like you're constantly getting a paper cut. I was looking for a grippy case but it's not very grippy. The color options are kind of weird, I chose the ombre one and wasn't a huge fan. I returned the case.
1 reply from Customer Service Team team - 3 years ago
Hi, Jeff! We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the feel of your case and the color options available, and we'll be sure to let our design team know about your experience. We're sad to hear that you ended up returning your case, but we hope you choose to give us another chance in the future. Best, OtterBox Customer Service Team
Solid, sleek, tight!
5 out of 5 stars
- 3 years ago
originally posted on otterbox.com
Bought it for my mother’s phone. It fits tightly. Super soft push buttons, gives a nice grip. The flower design on the back glass is crafted inside the glass, so it wont fade away.
Very happy
5 out of 5 stars
Calvert Lady - 3 years ago
originally posted on otterbox.com
Exactly what I wanted. Protection and comfort. Not bulky. Easy and simple.
Always loved otter box cases
5 out of 5 stars
Christian A - 3 years ago
originally posted on otterbox.com
I always tried different cases of otter boxes before but the best is the clear cases because you can see the phone’s beautiful color, without sacrificing protection.
Very protective but turns yellow quickly
3 out of 5 stars
Otter girl - 3 years ago
originally posted on otterbox.com
The clear case will not remain clear for long. I’ve had several and I always keep my hands and cases very clean, but they still turn a dingy yellow/amber after only a few months. If you don’t mind your case looking gross, this is a very protective one, but it’s not attractive and it is extremely difficult to get the phone out of the case.
1 reply from Customer Service Team team - 3 years ago
Gross-looking definitely isn't what we're going for with the Symmetry Series Clear Case, and we're sorry to hear you've had a history of things becoming a bit dingy over time. If your current case is suffering from such discoloration, please do feel welcome to reach out to our handy Otters via the link below or at 1-855-688-7269 and we'll be glad to help spruce things up with a brand-new warranty replacement! https://www.otterbox.com/en-us/warranty-claim Best, OtterBox Customer Service Team
I feel my iPhone is protected with OtterBox
5 out of 5 stars
TJsMom - 3 years ago
originally posted on otterbox.com
The case is quite a snug fit, which is a good thing. The buttons are easily pushed with the case on. I am fine with not having a cover on the port like my previous Commuter case (which I had for the past 3 years and loved). I was afraid it would be too slippery, but it has the right amount of grip. The only issue I hadn’t considered is the visibility of fingerprints on the back. I opted for the clear case for so I could see the Sierra Blue on the iPhone. Overall, I am quite happy.