Q&A(21)
Q: How do you get the wipers to work. everything else on it works great except I can't find any indication of how to replace the batteries and what kind.
A: Hi Karl - Thanks for your question! As a community member said, it is important to be sure the switch is at the "ON" position. If that doesn't work, and if replacing the batteries doesn't work, please contact us directly. You can go to the Battat website and fill out our Customer Service form, referencing this review. We want all of our customers to be completely satisfied! Sincerely, Team Battat
submitted byBattat Team - 5 years agoBrand expertA: I have read on several reviews to make sure it is turned to on and not the try me button. You need 3 AA batteries and it’s located under the buttons in the truck
submitted byAlicia - 7 years agoA: I followed the instructions above. The red switch is underneath of the truck on the very front, if anyone is looking. Worked as described.
submitted byNatsmom - 3 years ago
Q: Can it be disassembled for packing ?
A: Hi Ana. The accessories can be removed from the truck, however the truck itself does not come apart or disassemble. Thank you. The Battat Team
submitted byBattat Team - 5 months agoBrand expert
Q: Other than color, what is the difference between the Pink and Light Blue Ice Cream Trucks? The description for Pink says "128-piece Ice Cream Truck Accessory Set" but Blue says "130-piece"?
A: Hi Dada. The blue and pink Our Generation Sweet Stop Ice Cream Trucks offer the same accessories. The piece count for both is 128 pieces. We are sorry for the confusion and will be updating the site to reflect this. Thank you. The Battat Team
submitted byBattat Team - 10 months agoBrand expert
Q: Does the pink ice-cream truck come with pink or teal stools? It is confusing because both colors pink and teal are pictured as coming with the pink truck. So does it come with 2 pink & 2 teal stools?
A: Hi mary. The pink truck comes with 2 teal stools. The Battat Team
submitted byBattat Team - 1 year agoBrand expert
Q: Hard to see from pictures but does this come with a sundae maker and/or a milkshaker maker?
A: Hi mary. This set does not include either a sundae maker or milk shaker maker. There are smaller accessory sets that can be purchased separately with these pieces. The Battat Team
submitted byBattat Team - 1 year agoBrand expert
Q: is this for a 10 year old
A: Hi Truck. The Our Generation Truck is made to be used with kids aged 3 years and older. If your child loves dolls, they will enjoy this at any age. Many fan notes come from kids in the 9 to 12 aged range. The Battat Team
submitted byBattat Team - 2 years agoBrand expert
Q: Can you tell me the name of the OG doll in the 2nd picture to the far right in the blue overalls (standing with the donuts)? Thank you!
A: Hi mary. The doll in the overalls is Kaylee. She is pictured with the older face mold. The Battat Team
submitted byBattat Team - 2 years agoBrand expert
Q: Are the dolls included?
A: Hello Julia Lee, The Our Generation Sweet Stop Ice Cream Truck does come with a doll, they are sold separately. Thank you. The Battat Team
submitted byBattat Team - 3 years agoBrand expert
Q: We're having trouble with the cup dispenser that's attached to the corner of the truck. The cups won't come out one at a time. Thanks!!
A: Hi Laurie. Please make sure to loosen the cups from each other, to ensure a smoother release from the dispenser during pretend play time. The Battat Team
submitted byBattat Team - 4 years agoBrand expert
Q: What are the dimensions
A: Hi Javier. The Sweet Stop Ice Cream dimensions are: 20.5" (H) x 24.25" (W) x 12" (D). The Battat Team
submitted byBattat Team - 4 years agoBrand expert