A: no! we have the free version and it shows everything we need to know- heart rate, oxygen level, if she’s sleeping or awake, her movement! the subscription can give you even more information though!

A: Thanks for reaching out! With the free Owlet Dream App, parents continue to have access to essential features, including live health readings and notifications for pulse rate and oxygen levels, ensuring peace of mind and real-time monitoring. For families seeking a deeper understanding of their baby's well-being, Owlet360 offers an enhanced experience. In addition to live readings, the premium subscription unlocks exclusive features like daily insight summaries, weekly health trends, and personalized morning reports with detailed insights into sleep patterns. Owlet360 also provides comfort temperature monitoring, comparative data with similar-aged babies, movement insights, and access to ongoing updates and new features. Rest assured, all current free features remain available, with Owlet360 designed to elevate your caregiving journey for those seeking even more insights.

A: Thanks for reaching out! In most cases, the Sensor and the Base Station just need to be within the same home, within 100 feet of each other, so they can communicate. But home size and layout may affect signal strength, requiring the Base Station to be placed closer to the Sensor. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!

A: Thanks for reaching out! Yes, the Dream Sock® is the first-of-its-kind FDA-cleared smart baby monitor to offer Live Health Readings and Health Notifications for use with healthy infants between 1-18 months, 6-30 lbs. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!

A: Thanks for reaching out! Yes, the Dream Sock® is the first-of-its-kind FDA-cleared smart baby monitor to offer Live Health Readings and Health Notifications for use with healthy infants between 1-18 months, 6-30 lbs. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help. Thank you!

A: Thanks for reaching out! If you don't have WiFi in your home, or if your WiFi connection goes down, the Owlet Baby Monitor is designed to still function. The Base Station communicates with the Dream Sock via Bluetooth, so in the event of any notification, the Base Station will notify you with colored lights and audible sounds. It will also let you know that your child's readings are normal with just a glance - showing pulsing green when readings are normal - so that you don't have to obsess over the data.

A: Thanks for reaching out! Owlet proudly stands behind its products because we want you to be happy with your purchase. For that reason, we provide the following satisfaction guarantee for our products you have purchased directly from Owlet and the limited warranty on our products purchased from Owlet or an authorized reseller of our products. If you are not completely satisfied with your purchase from Owlet’s website, you may return the product for a full refund within 30 calendar days of: (a) in the case of non-electronic products (for example, sleepers or travel case products), your purchase date, or (b) in the case of, electronic products (for example, our Dream Sock or Cam products), your registration of those products.

A: Thanks for reaching out! You can use your Owlet products wherever our products are available. If you still need assistance, please do not hesitate to reach out to customer service at contact@owletcare.com or 844-334-5330 so that we can best help.

A: Yes, the Owlet Dream Sock does track temperature, but it doesn't measure your baby's body temperature directly; instead, it monitors the temperature of the sock itself, which gives you an indication of the baby's surrounding environment and comfort level, allowing you to adjust the room temperature if needed. If you still need any assistance at all, please do not hesitate to give us a call at 844-334-5330 or email us at contact@owletcare.com and we will reach back out as quickly as we can.

A: Thanks so much for reaching out! The Owlet Dream Sock® is compatible with iOS and Android. If you still need assistance, please do not hesitate to reach out to our customer service team.

A: Thanks so much for reaching out! The Owlet Dream Sock® is compatible with iOS and Android. If you still need assistance, please do not hesitate to reach out tcustomer service at contact@owletcare.com.