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Q&A(16)

Q: Can this machine be used to grind spices, nuts and corn seeds?

submitted by Megadu - 4 years ago
  • A: Hello, This is Payton from OXO. Thank you for your question on Target.com. OXO recommends the use of the BREW Conical Burr Coffee Grinder for coffee beans. Best, OXO

    submitted byOXO Customer Service - 4 years ago
    Brand expert
  • A: I would never use a burr grinder for spices, nuts or anything but coffee. The burrs will get clogged with all the oils from the nuts and the bits from the seeds. Stick with a blade grinder for spices.

    submitted byjaybirdaz - 2 years ago

Q: Is it good for coarse grind for cold brew?

submitted by Ariel - 4 years ago
  • A: Yes! I just brought mine home today. I use mid-coarse for pour over, but tried the super coarse and it's pefect and uniform. Nice machine!

    submitted byjaybirdaz - 2 years ago
  • A: Hello, This is Payton from OXO. Thank you for the question on Target.com. The BREW Conical Burr Coffee Grinder has 15 grind size settings - from fine to course. Best, OXO

    submitted byOXO Customer Service - 4 years ago
    Brand expert

Q: Hi! Can I use this grinder for both drip and espresso? What settings should I follow for these?

submitted by as_cc - 2 months ago
  • A: This is not an espresso-focused grinder. Because this grinder has the versatility to range from coarse to fine, it may only work for limited espresso applications. We recommend you tailor your grinder to your espresso machine and specific application.

    submitted byOXO Customer Service - 2 months ago
    Brand expert

Q: are there upper and lower burrs and are they accesable/removable for cleaning?

submitted by ral - 2 months ago
  • A: Hi! Thanks for your question. Our Conical Burr Coffee Grinder has a removable upper burr ring that is able to be taken out for cleaning or to be replaced. The lower burr on the grinder should not be removed.

    submitted byOXO Customer Service - 2 months ago
    Brand expert

Q: How long do the beans stay fresh if they stay in the upper container?

submitted by Cnicoles6 - 4 months ago
  • A: Hello! Unfortunately, we do not have a set time frame on how long coffee beans will stay fresh inside of the hopper on our Conical Burr Grinder. There are several factors that can affect the length of freshness for the coffee beans.

    submitted byOXO Customer Service - 4 months ago
    Brand expert

Q: Can someone tell me how many seconds I need to grind beans for 12 cups of coffee at setting 9? We drink 12 cups of coffee and I only got six cups out of 20 seconds at setting 8. The settings only go up to 30 seconds.

submitted by Terri - 4 months ago
  • A: Thanks for your question! The number of seconds needed for 12 cups can depend on several factors including how strong you like your coffee, type of roast, etc. If 20 seconds provided half the amount that you need, we would recommend doubling the amount of time. Since the machine only goes up to 30 seconds, you can one 30 second cycle and one 10 second cycle to get the amount needed. I hope this information is helpful!

    submitted byOXO Customer Service - 4 months ago
    Brand expert

Q: Does the ground coffee come out of the container easily?

submitted by Alohamy - 4 months ago
  • A: Hello! Our Conical Burr Grinder has a stainless steel grounds container to help reduce static. It is also recommended to use a coffee scoop to scoop out the right amount of grounds for your brew.

    submitted byOXO Customer Service - 4 months ago
    Brand expert

Q: Can I replace the conical grinder with another grinder?

submitted by Alyssa Ulrich - 7 months ago
  • A: Hi Alyssa. Currently, we do not offer exchanges through OXO at this time. If you are having any issues with your Conical Burr Grinder, our OXO Warranty Team would be happy to assist you. You may reach them by filing a warranty claim via the following link: https://faq.oxo.com/contact/warranty-form-oxo-SkjU7fn8q

    submitted byOXO Customer Service - 7 months ago
    Brand expert

Q: Can this grinder run on 220v for use in the EU?

submitted by Mseattle - 8 months ago
  • A: We currently do not have any OXO kitchen electrics that are compatible with voltages in international markets – the documentation included in the packaging of the product states that the warranty is void if the product is used outside of the US and Canada. We do not recommend using this product outside of the US and Canada, nor do we recommend using the product with any type of converter or adaptor. We also do not recommend using a transformer.

    submitted byOXO Customer Service - 7 months ago
    Brand expert

Q: What’s the cup capacity of beans that will grind at one time

submitted by Rhonda - 9 months ago
  • A: The grinder grinds for 30 second increments and output volume depends on grind size. For maximum freshness, we recommend grinding for immediate use.

    submitted byOXO Customer Service - 7 months ago
    Brand expert

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