Q&A(16)
Q: Is the handle specifically bpa free?
A: Hello, All of our products undergo extensive, rigorous testing through third-party, independent labs for lead, BPA, phthalates, and other potentially harmful chemicals. In addition, we monitor and ensure the products meet or exceed the applicable domestic and international regulations, as they change from to time to time including those of the U.S. Food and Drug Administration (FDA), Consumer Product Safety Commission (CPSC), state laws, and industry and additional corporate quality standards. Best, OXO
submitted byOXO Customer Service - 1 year agoBrand expert
Q: Can this be used in an induction safe pot on an induction cooktop?
A: Our Stainless Steel Steamer with Extendable Handle is compatible with all pots with an 8" diameter and up. This is safe to use in induction pots and on induction cooktops.
submitted byOXO Customer Service - 1 year agoBrand expert
Q: What are the different heights when the handle is expanded?
A: Hi! Here are the dimensions of the steamer when closed: 7" x 7" x 3" and these are the dimensions of the steamer when open/expanded: 10.5" x 10.5" x 5".
submitted byOXO Customer Service - 7 months agoBrand expert
Q: How tall are the legs on this steamer? I'd like to do pot-in-pot cooking in my pressure cooker with rice or lentils underneath the steamer.
A: The legs on this steamer measure 1.5" tall.
submitted byOXO Customer Service - 2 years agoBrand expert
Q: Is this OXO good grips stainless steel steamer? The name doesn't specify if it is a good grips product.
A: This steamer will arrive in Softworks packaging.
submitted byOXO Customer Service - 2 years agoBrand expert
Q: I just bought this item and the telescoping handle is wobbly. Is it defective or are they all like this?
A: Sometimes the handle can feel a little wobbly because of all of the moving parts. If you are unhappy with your purchase, please reach out to OXO's Customer Support Team.
submitted byOXO Customer Service - 2 years agoBrand expert
Q: My previous basket (not OXO) failed when a leg detached. I'd like to see how the legs are attached for OXO. Is it possible to have a picture provided of the underside?
A: OXO products come with a Better Guarantee. If you're not satisfied with your purchase, please reach out to OXO's Consumer Services team, because they will make it better - guaranteed.
submitted byOXO Customer Service - 2 years agoBrand expert
Q: Hi, I’m a very serious person for toxic, heavy metals usage. I love stainless steel. But I see that plastic handle in to the pot when heating process. How it could be still healthy if that plastic comes to the pot with hot steam.
A: Hi, All of our products undergo extensive, rigorous testing through third-party, independent labs for lead, BPA, phthalates, and other potentially harmful chemicals. In addition, we monitor and ensure the products meet or exceed the applicable domestic and international regulations, as they change from to time to time including those of the U.S. Food and Drug Administration (FDA), Consumer Product Safety Commission (CPSC), state laws, and industry and additional corporate quality standards. Best, OXO
submitted byOXO Customer Service - 4 years agoBrand expert
Q: Does this steamer scratch the bottom of a metal saucepan? My current metal one has done damage to my saucepan?
A: Hello, This is Eric from OXO. Thank you for this question on Target.com. The OXO Stainless Steamer will not scratch your sauce pan. Best, OXO
submitted byOXO Customer Service - 4 years agoBrand expert
Q: What is the width of the circular bottom of the steamer? Will this fit into a 2qt pot?
A: Hello, This is Eric. Thank you for this question on Target.com. This steamer fits into pots that are 8" or larger in diameter. Best, OXO
submitted byOXO Customer Service - 4 years agoBrand expert