Pampers Pure Protection Diapers - (Select Size and Count)

We're sorry to hear you're noticing leaks, and we're happy to help! What you've described can be a sign that your little girl is ready to move to a bigger size with more absorbency to keep her feeling comfy and dry. We'd love to learn more to share this with our team and see how we can help further. Please give us a call when you can at 1-800-726-7377.

Thank you so much for taking the time to share your feedback, Sammi. As you know, children come in all different shapes and sizes. We measured thousands of children’s legs, bottoms, and waists to try to get the fit right. We understand that our different diaper versions may fit each child differently. Our diaper sizes are organized by weight, and since no two children are the same shape you will notice some overlap between sizes. In most cases, your baby should be within the weight range for the size you are using. However, we've found that about 30% of babies are in the wrong diaper size. We’d love to learn more about your experience and help find a Pampers diaper version that works better for you and your little one. When you have a moment, please call us at 1-800-726-7377.

We're just as disappointed to learn your diapers were not up to par, Elle. The Pure Protection Diapers are crafted with soft plant-based fibers and ultra-soft absorbent layers to help protect a baby's skin from wetness & irritation, and we take feedback like this seriously. We want to help with your purchase and collect some details to share with the Quality Team. For assistance, call us at 1-800-726-7377.

We understand the concern with an unusual reaction like this, and we appreciate you sharing what happened, Tierra. We hope your son's symptoms have since improved. We assure you we work extensively with parents and leading professionals, including pediatricians, pediatric dermatologists, and safety experts, through every step of the diaper-making process to ensure our products are safe for babies, and they should be in perfect condition when you get them. Unfortunately, many factors can contribute to unusual reactions like this, and we're sharing your report with the Quality and Safety Teams. We want to learn more about this experience and help with your purchase. Please call us at 1-800-726-7377.

As a busy parent with a newborn, Harley, we’re sure these extra messes and laundry are the last thing you need. This is not the experience we want for you or any parent, and we’d love to help. Size and fit are a huge part of finding the right diaper for your child. Since no two children are the same, we have different versions of our diapers to fit the various sizes, shapes, and absorbency needs of our little users. With that said, some versions of our diapers may fit differently. Our diaper sizes are organized by weight, and since no two babies are the same shape you will notice some overlap between sizes. In most cases, your baby should be within the weight range for the size you are using. However, we've found that about 30% of babies are in the wrong diaper size. If your little one is close to the upper end of the weight range of the diaper you're currently using, try the next size up as there is more absorbent material in the larger sizes. If the next size is too large, we’d love to learn more to help find a Pampers diaper version that would work better for your little one. We’re also sorry to hear about the lint. We are committed to making safe, high-quality products that parents can confidently use for their babies. It sounds like what you’re seeing may be some particles that are part of the absorbent material and lining of the diaper. The particles should be easy to remove from your child’s skin with your normal baby wipe or a soft, dry cloth. In addition, our diapers go through many quality checks, so your experience is disappointing because we expect each diaper to reach you in the best possible condition. This does not meet our high-quality standards, and we’d like to help. When you have a moment, please call us at 1-800-726-7377.

Thank you so much for taking the time to share your feedback. Size and fit play an important role in finding the right diaper for your little one. As you already know, children come in all different shapes and sizes. We measured thousands of children’s legs, bottoms, and waists to try to get the fit right. We understand that our different diaper versions may fit each child differently. Our diaper sizes are organized by weight, and since no two children are the same shape you will notice some overlap between sizes. In most cases, your baby should be within the weight range for the size you are using. However, we've found that about 30% of babies are in the wrong diaper size. We’d love to learn more about your experience and help find a Pampers diaper version that works better for you and your little one. We’re also sorry to hear about the lint. We are committed to making safe, high-quality products that parents can confidently use for their babies. It sounds like what you’re seeing may be some particles that are part of the absorbent material and lining of the diaper. The particles should be easy to remove from your child’s skin with your normal baby wipe or a soft, dry cloth. In addition, our diapers go through many quality checks, so your experience is disappointing because we expect each diaper to reach you in the best possible condition. This does not meet our high-quality standards, and we’d like to help. When you have a moment, please call us at 1-800-726-7377.

Thanks for reaching out, Kelsey. We're disappointed you've had this problem, and we'd love to learn more and help. We thoroughly test all our materials and ingredients before and during the manufacturing process to make sure they reach you in the best possible condition. If you are smelling a strong urine smell when the diaper is wet, this can be due to the combination of the natural smell of urine mixing with the ingredients within the diaper and the environment. Depending on how full the diaper is this can trigger this type of smell. If the diaper is full, then frequent diaper changing could help with the smell. However, you had already mentioned that this is happening shortly after a fresh diaper. We'd love to learn more about your experience and continue assisting you. Please give us a call at 1-800-726-7377 at your convenience.