A: Thank you for reaching out to us here at Pantene. The box should be empty on the inside (other than the bottles) and the carton window should not have a plastic film over it.

A: This can be used on any hair type but especially dry hair.

A: All of our products are thoroughly evaluated to be safe when used as directed. As with all consumer products, women who are pregnant or nursing may want to consult with their physician prior to product use.

A: Thank you for taking the time to reach out to us at Pantene that is a great question. This product is safe to use on colored hair.

A: Hello LJ, Our products are safe for properly installed plumbing and septic systems. It’s one of the issues we consider before we sell a product.

A: We do not test our products on animals anywhere in the world unless required by law and we are working hard to make animal testing of all consumer products obsolete. We are a proud supporter of #BeCrueltyFree. We have invested more than $420 million in developing non-animal testing methods and have advocated for their approval by policy makers around the world. Today, we use more than 50 non-animal alternatives, half of which were invented or co-invented by P&G. We will continue working with partners like the Humane Society International and the People for Ethical Treatment of Animals (PETA) to promote the development of new alternatives and advocate for their public use and adoption to eliminate animal testing.

A: Yes, the Rose Water Shampoo and Conditioner is safe to use on colored hair.