Q&A(9)
Q: does the back pad come with the chair also?
A: Hello, of course. This chair come with backrest and seat cushion.
submitted byCambridge Casual - 2 years agoBrand expert
Q: Should I seal this chair before putting it on my patio? My patio isn’t covered.
A: Hello, this rocking chair already has polyurethane coating on top, which means it is sealed and is weather resistant. Thanks
submitted byCambridge Casual - 4 years agoBrand expert
Q: What shade of red is the Alston Patio Rocking Chair?
A: Hello, thank you for reaching out to us. The color is bright red.
submitted byCambridge Casual - 4 years agoBrand expert
Q: I recently purchased two of these rockers. Great looking chair. One of the arms is starting to split. How do I get it replaced?
A: For replacement part, please call customer service 1-888-287-4275
submitted byCambridge Casual - 6 years agoBrand expert
Q: Can these chairs be used indoors?
A: Thank you for having interest in our product. Yes, this item can be used indoor and it's withstand outdoor weather as well.
submitted byCambridge Casual - 6 years agoBrand expert
Q: How do these hold up to the weather sitting on the porch?
A: Thank you for your interest in our product. We made this product for outdoor use - including on the porch - so this is weather-resistant. But you can use it indoors too.
submitted byCambridge Casual - 6 years agoBrand expert
Q: In how many parts is this shipped???
A: Thank you for your interest in our product. This product has 5 wooden chair parts and 18 hardware parts (9 bolts + 9 wooden caps).
submitted byCambridge Casual - 6 years agoBrand expert
Q: What size seat cushion would I need
A: Thank you for your interest in our product. The seat dimension is approximately 20.75" W x 20.5" D x 18.25" H. So the right seat cushion should be a little bit smaller than the seat dimension.
submitted byCambridge Casual - 6 years agoBrand expert
Q: How can I reach out to the manufacturer for warranty issues? The assembly manual refers to a one year warranty but there is absolutely no contact information anywhere to reach out to the manufacturer
A: Based on the information in the product details I would start here: Warranty: 1 year limited warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item, please call Target Guest Services at 1-800-591-3869.
submitted byCory - 7 years ago