Q&A(20)
Q: Is this safe for veneers?
A: Hello! The Philips One by Sonicare toothbrush should be safe to use on braces (brush heads wear out sooner when used on braces) and dental restorations (fillings, crowns, veneers) if they are properly
submitted byPhilips Consumer Care - 2 months agoA: Hello! The Philips One by Sonicare toothbrush should be safe to use on braces (brush heads wear out sooner when used on braces) and dental restorations (fillings, crowns, veneers) if they are properly adhered and not compromised. If a problem occurs, please follow up with a dental professional.
submitted byAnswered by Philips - 2 months agoBrand expertA: Hello! The Philips One by Sonicare toothbrush should be safe to use on braces (brush heads wear out sooner when used on braces) and dental restorations (fillings, crowns, veneers) if they are properly adhered and not compromised. If a problem occurs, please follow up with a dental professional.
submitted byPhilips - 2 months agoBrand expert
Q: Does this toothbrush have pressure sensor?
A: Hello! No. The Philips One by Sonicare Battery Toothbrush does not have a pressure sensor.
submitted byPhilips Consumer Care - 5 months agoA: Hello! No. The Philips One by Sonicare Battery Toothbrush does not have a pressure sensor.
submitted byPhilips - 5 months agoBrand expertA: Hello! No. The Philips One by Sonicare Battery Toothbrush does not have a pressure sensor.
submitted byAnswered by Philips - 5 months agoBrand expert
Q: Does it have a two-minute timer?
A: Hello there! Yes, the Philips One by Sonicare Battery Toothbrush has a two-minute timer and a Quadpacer that buzzes every 30 seconds to help you brush evenly.
submitted byAnswered by Philips - 2 months agoBrand expertA: Hello there! Yes, the Philips One by Sonicare Battery Toothbrush has a two-minute timer and a Quadpacer that buzzes every 30 seconds to help you brush evenly.
submitted byPhilips - 2 months agoBrand expert
Q: My toothbrush stopped working. I replaced with a new AAA battery and still it won't vibrate. I don't have a protection plan. What do I do? I've only had it for 2 months.
A: Hello! We're sorry to hear that. We are here to assist you further regarding this matter. Kindly leave us a private message on Facebook or call us at 1-800-682-7664.
submitted byAnswered by Philips - 7 months agoBrand expertA: Hello! We're sorry to hear that. We are here to assist you further regarding this matter. Kindly leave us a private message on Facebook or call us at 1-800-682-7664.
submitted byPhilips - 7 months agoBrand expert
Q: Can 7 year old who has braces, use this tooth brush daily?
A: Hello! The Philips One by Sonicare Battery Toothbrush HY1100/01 should be safe to use on braces (brush heads wear out sooner when used on braces) and dental restorations (fillings, crowns, veneers) if they are properly adhered and not compromised. If a problem occurs, please follow up with a dental professional.
submitted byAnswered by Philips - 7 months agoBrand expertA: Hello! The Philips One by Sonicare Battery Toothbrush HY1100/01 should be safe to use on braces (brush heads wear out sooner when used on braces) and dental restorations (fillings, crowns, veneers) if they are properly adhered and not compromised. If a problem occurs, please follow up with a dental professional.
submitted byPhilips - 7 months agoBrand expert
Q: Can this tooth brush be used with braces?
A: Hello there! Yes, the Philips One by Sonicare battery toothbrush can be used with braces. Philips Sonicare toothbrushes are generally suitable for braces, but it’s important to use them correctly to avoid damaging your braces or gums.
submitted byAnswered by Philips - 8 months agoBrand expertA: Hello there! Yes, the Philips One by Sonicare battery toothbrush can be used with braces. Philips Sonicare toothbrushes are generally suitable for braces, but it’s important to use them correctly to avoid damaging your braces or gums.
submitted byPhilips - 8 months agoBrand expert
Q: What do you do when the tooth brush stops vibrating
A: Hello! Please replace the battery of Philips One by Sonicare HY1100/01 if it stops vibrating. Your power toothbrush is powered by a replaceable AAA-battery. A single AAA battery should provide enough power for 3 months (180-2 minute brushings). Only replace with a 1.5V Alkaline AAA battery with this toothbrush. For further assistance, please call us at 1-800-682-7664. We are open through Monday to Sunday every 9:00 AM - 9:00 PM EST and Sunday: 9:00 AM to 6:00 PM EST.
submitted byPhilips - 8 months agoBrand expertA: Hello! Please replace the battery of Philips One by Sonicare HY1100/01 if it stops vibrating. Your power toothbrush is powered by a replaceable AAA-battery. A single AAA battery should provide enough power for 3 months (180-2 minute brushings). Only replace with a 1.5V Alkaline AAA battery with this toothbrush. For further assistance, please call us at 1-800-682-7664. We are open through Monday to Sunday every 9:00 AM - 9:00 PM EST and Sunday: 9:00 AM to 6:00 PM EST.
submitted byAnswered by Philips - 8 months agoBrand expert
Q: What kind of battery does the tooth brush need?
A: Hello! The Philips One by Sonicare Battery toothbrush HY1100/01 is powered by a replaceable 1.5V Alkaline AAA battery. A single AAA battery should provide enough power for two 2-minute brushing sessions every day for 3 months. If used more often, the battery will drain before 3 months.
submitted byAnswered by Philips - 9 months agoBrand expertA: Hello! The Philips One by Sonicare Battery toothbrush HY1100/01 is powered by a replaceable 1.5V Alkaline AAA battery. A single AAA battery should provide enough power for two 2-minute brushing sessions every day for 3 months. If used more often, the battery will drain before 3 months.
submitted byPhilips - 9 months agoBrand expert
Q: Is there a timer on the toothbrush?
A: Hello there! Yes, the Philips One by Sonicare Battery Toothbrush has a 2-minute timer to help ensure you brush your teeth for the recommended time. Brushing advice makes routines easier. We all need a little guidance from time to time. The One buzzes every 30 seconds to remind you to move on to the next part of your mouth. When the task is completed, you will hear a longer buzz lasting two minutes.
submitted byPhilips - 9 months agoBrand expertA: Hello there! Yes, the Philips One by Sonicare Battery Toothbrush has a 2-minute timer to help ensure you brush your teeth for the recommended time. Brushing advice makes routines easier. We all need a little guidance from time to time. The One buzzes every 30 seconds to remind you to move on to the next part of your mouth. When the task is completed, you will hear a longer buzz lasting two minutes.
submitted byAnswered by Philips - 9 months agoBrand expert
Q: Can you use a rechargeable battery?
A: Hello! Use only the disposable 1.5 V AAA alkaline batteries that are recommended in the user manual to operate this product.
submitted byAnswered by Philips - 9 months agoBrand expertA: Hello! Use only the disposable 1.5 V AAA alkaline batteries that are recommended in the user manual to operate this product.
submitted byPhilips - 9 months agoBrand expert