Q&A(24)
Q: It sounds like the toothbrush tracks brush wear, how can it be used with two people?
A: Hello! Yes, the Philips Sonicare ProtectiveClean 6100 toothbrush can track how often you brush when you are using brush heads with BrushSync. The Sonicare brush heads with BrushSync are microchip-enabled technology that detects and synchronizes a smart brush head with a smart handle to optimize brushing performance.
submitted byAnswered by Philips - 1 year agoBrand expert
Q: Hi my toothbrush paint chipped. Is this normal ?
A: Hi there! Thank you for bringing this to our attention. We'd like to assist you further. Please call us at 1-800-682-7664. Our hours of operation are Monday through Sunday, 9:00 and 6:00 Eastern Time. Additionally, you may find us on social media sites like Facebook, X (Twitter) or Instagram.
submitted byPhilips - 8 days agoBrand expertA: Hi there! Thank you for bringing this to our attention. We'd like to assist you further. Please call us at 1-800-682-7664. Our hours of operation are Monday through Sunday, 9:00 and 6:00 Eastern Time. Additionally, you may find us on social media sites like Facebook, X (Twitter) or Instagram.
submitted byAnswered by Philips - 8 days agoBrand expert
Q: Does this have a USB charger or regular plug in?
A: Hello! The Philips Sonicare ProtectiveClean 6100 Sonic electric toothbrush (HX6471/03) comes with a fully corded charger that plugs directly into a wall outlet.
submitted byAnswered by Philips - 1 month agoBrand expertA: Hello! The Philips Sonicare ProtectiveClean 6100 Sonic electric toothbrush (HX6471/03) comes with a fully corded charger that plugs directly into a wall outlet.
submitted byPhilips - 1 month agoBrand expert
Q: what is the battery needed-in case I have to replace
A: Hello there! The Philips Sonicare ProtectiveClean 6100 uses a rechargeable lithium-ion battery. It's built-in and not user-replaceable. For battery issues, it's recommended to call us at +1-800-243-3050.
submitted byPhilips - 2 months agoBrand expertA: Hello there! The Philips Sonicare ProtectiveClean 6100 uses a rechargeable lithium-ion battery. It's built-in and not user-replaceable. For battery issues, it's recommended to call us at +1-800-243-3050.
submitted byAnswered by Philips - 2 months agoBrand expert
Q: My current tooth brush is like operating a jack hammer and my teeth hate it. Dental work and chips here and there too. Is this one gental and low on sound?
A: Hello there! The Philips Sonicare ProtectiveClean 6100 is designed to be gentle on your teeth and gums, which might be just what you need given your current issues. Here are some key points: It has a pressure sensor that alerts you if you’re brushing too hard, which can help protect your teeth and gums. Users generally find it quieter compared to many other electric toothbrushes. It’s effective at removing plaque and can help whiten your teeth by reducing stains in just a week. It’s suitable for use with fillings, crowns, veneers, and other dental work. It sounds like it could be a good fit for you!
submitted byAnswered by Philips - 7 months agoBrand expertA: Hello there! The Philips Sonicare ProtectiveClean 6100 is designed to be gentle on your teeth and gums, which might be just what you need given your current issues. Here are some key points: It has a pressure sensor that alerts you if you’re brushing too hard, which can help protect your teeth and gums. Users generally find it quieter compared to many other electric toothbrushes. It’s effective at removing plaque and can help whiten your teeth by reducing stains in just a week. It’s suitable for use with fillings, crowns, veneers, and other dental work. It sounds like it could be a good fit for you!
submitted byPhilips - 7 months agoBrand expert
Q: Can you please give me the exact name and product # (and link to it if possible) for the SOFT brush heads that fit this ProtectiveClean 6100 toothbrush? Thank you
A: Hello! Here are the soft brush heads that are compatible with the Philips Sonicare ProtectiveClean 6100 toothbrush: Philips Sonicare SimplyClean Standard toothbrush heads (white) HX6012/04 and Philips Sonicare S Sensitive Standard sonic toothbrush heads HX6053/64. Unfortunately, I’m unable to post links, but you can find them here on Target. Let me know if you need any more help!
submitted byAnswered by Philips - 10 months agoBrand expertA: Hello! Here are the soft brush heads that are compatible with the Philips Sonicare ProtectiveClean 6100 toothbrush: Philips Sonicare SimplyClean Standard toothbrush heads (white) HX6012/04 and Philips Sonicare S Sensitive Standard sonic toothbrush heads HX6053/64. Unfortunately, I’m unable to post links, but you can find them here on Target. Let me know if you need any more help!
submitted byPhilips - 10 months agoBrand expert
Q: What is difference between the 6100 and the 6500 models
A: Hello! The only difference is that the Philips Sonicare ProtectiveClean 6500 toothbrushes come with a USB travel charger. The Philips Sonicare ProtectiveClean 6100 toothbrushes come with a travel case.
submitted byPhilips - 1 year agoBrand expertA: Hello! The only difference is that the Philips Sonicare ProtectiveClean 6500 toothbrushes come with a USB travel charger. The Philips Sonicare ProtectiveClean 6100 toothbrushes come with a travel case.
submitted byAnswered by Philips - 1 year agoBrand expert
Q: How many brush strokes per minute does this model produce
A: Hello! The Philips Sonicare ProtectiveClean 6100 Toothbrush has a speed of up to 62000 brush movement/min.
submitted byAnswered by Philips - 1 year agoBrand expertA: Hello! The Philips Sonicare ProtectiveClean 6100 Toothbrush has a speed of up to 62000 brush movement/min.
submitted byPhilips - 7 months agoBrand expert
Q: What is the difference between Clean & Gum Care mode? The box says this improves gum health. Is that true for any mode or just the Gum Care mode? Can you use any brush head with any mode?
A: Hello! The Philips Sonicare ProtectiveClean 6100 electric toothbrush offers several cleaning modes to cater to different oral care needs. Clean Mode is the standard mode for superior overall cleaning. Gum Care Mode adds an extra minute of reduced-power brushing, specifically targets gum health ,and gently massages your gums to promote better circulation and overall gum well-being. Yes, you can use any compatible Philips Sonicare brush head with any mode. However, for optimal results, pair the Gum Care mode with a brush head specifically designed for gum health.
submitted byAnswered by Philips - 1 year agoBrand expertA: Hello! The Philips Sonicare ProtectiveClean 6100 electric toothbrush offers several cleaning modes to cater to different oral care needs. Clean Mode is the standard mode for superior overall cleaning. Gum Care Mode adds an extra minute of reduced-power brushing, specifically targets gum health ,and gently massages your gums to promote better circulation and overall gum well-being. Yes, you can use any compatible Philips Sonicare brush head with any mode. However, for optimal results, pair the Gum Care mode with a brush head specifically designed for gum health.
submitted byPhilips - 7 months agoBrand expert
Q: Is this a plug-in electric?
A: Hi! The Philips Sonicare ProtectiveClean HX6471/03 is a cordless toothbrush that comes with a plug-in charger.
submitted byAnswered by Philips - 1 year agoBrand expertA: Hi! The Philips Sonicare ProtectiveClean HX6471/03 is a cordless toothbrush that comes with a plug-in charger.
submitted byPhilips Consumer Care - 1 year ago