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Q&A(5)

Q: To make sure I understand correctly - the only eye liner available for use is what is already sticking out of the pencil when I purchased it?

submitted by CJ - 8 years ago
  • A: These liners can be sharpened. The best hack I have found for a flawless sharpening experience is to place the liner in the freezer for 5-7 minutes, take it out, immediately remove the cap, and sharpen the liner. It works perfectly every single time! Hope this helps!

    submitted byAmyB - 11 months ago
  • A: You can sharpen this pencil, but my biggest criticism is that it does not sharpen well and there are jagged edges of wood that can cut your eyelid. Not fun. Love the color and texture of the product though.

    submitted bySarah D - 8 years ago

Q: How do You remove it?

submitted by Jfermac - 7 months ago
  • A: Hi, thank you for your question! Pixi Endless Silky Waterproof Pen Eyeliner can be removed with a makeup remover. We recommend trying our Hydrating Milky Makeup Remover or EOD Cleansing oil for a an easy and gentle removal of makeup, leaving the skin immaculately clean and balanced!

    submitted byPixi Product Expert - 7 months ago
    Brand expert

Q: How to dispense more product?

submitted by Hersh - 8 months ago
  • A: Hi Hersh, thank you for your question! Our Endless Silky Eye Pencils are designed to be sharpened and can be sharpened by any eye pencil sharpener. Our Pixi Pro tip is to place it in the refrigerator or freezer for a few minutes prior to sharpening. This allows the gel to firm up a bit and sharpen to a perfect point.

    submitted byPixi Product Expert - 8 months ago
    Brand expert

Q: Why is there not a warning label for contact lense wearers? It blinded me and destroyed 2 pairs of contacts. I saw tons of bad reviews saying this same thing.

submitted by Chesca - 5 years ago
  • A: I would think there would only need to be a label if there's a specific ingredient in the pencil that is different from other pencil eyeliners because any eyeliner can get into your contacts if applier too close to your eye.

    submitted bySarahH - 5 years ago

Q: Is all product shown or are you able to twist the bottom of the pencil to dispense more product?

submitted by Laumbar - 8 years ago
  • A: Hi Laumbar, Pixi's Endless Silky Eye pen does not twist up. However, it can be sharpened with a good sharpener. We recommend throwing the pencil into the freezer for about 15 minutes prior to make the creamy texture easier to sharpen.

    submitted byTarget Beauty Consulting - 8 years ago
    Brand expert

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