Q&A(11)
Q: How am I supposed to charge it
A: Hi there, The mini massager comes with a magnetic charging cable that can also be found on our website, myplusone.com. The charging port is at the bottom of the product. -plusOne team
submitted bybeautyqueen13 - 1 year agoA: Hi! To charge it, firmly insert the pin into the charging port. While charging, the button will flash, and the light will turn solid when fully charged. You may visit our website https://beaconwb.com/
submitted byPlus One Support Team - 6 months ago
Q: am i able to bring this in a backpack in a plane?
A: Hi there! Yes, you can bring this in a backpack on a plane. You may visit our website to submit a ticket for immediate assistance at https://myplusone.com/.
submitted byPlus One Support Team - 5 months ago
Q: how long does it take to charge.
A: Hi there! It should take about 70 minutes to fully charge. Thanks! -plusOne
submitted byBWB - 2 years ago
Q: is it loud? i was hoping for something more quiet
A: Hi there, Most of our products do have some sound due to the vibrations. The slower the vibration, the quieter the sound. I hope this helps! -plusOne
submitted byBWB - 2 years ago
Q: how old do you have to be to buy this
A: Hi there, There is no age limit! Thanks! -plusOne
submitted byBWB - 2 years ago
Q: Is it ok to keep this in a little ziploc plastic bag ?
A: Yes it is okay to put it in a plastic bag
submitted byClio - 3 years ago
Q: Can this be washed with antimicrobial soap ?
A: We recommend washing it with a gentle soap and water!
submitted byClio - 3 years ago
Q: Is it normal for the top tape on this product to be in different positions? At target 3 of the boxes had the top tape in the same place but 2 top tapes was in a different place than the others.
A: Hi there! As long as the security tape is on securely, it has not been opened. If you are indecisive, always use your discretion and contact us!
submitted byBWB - 3 years ago
Q: Is it damaging to this item if kept in a little ziploc plastic bag?
A: No, it is okay to put it in a plastic bag! - plusOne
submitted byBWB - 3 years ago
Q: Wanting to get as a gift , and was wondering if it’s ok for internal use? Unlike the waterproof bullet ?
A: Hello. We recommend using this product for external stimulation.
submitted byClio - 4 years ago