Q&A(10)
Q: How many plants are in the pot? 1st pic shows 3 plants
A: Hi Not spicy, thanks for reaching out! This plant will ship out to you with one midsize trunk (caudex) in a 5.5 inch grower container. I will update the first photo, thank you for your feedback!
submitted byNational Plant Network Team - 8 months agoBrand expert
Q: Hi Is this one bulb at the base with curling leaves? Or does this variety have straight leaves? Thanks you.
A: Hello CHH - This plant has straight leaves. Thank you - National Plant Network
submitted byNational Plant Network Team - 4 years agoBrand expert
Q: Do these have pests on them? I don’t want to deal with that, and I certainly don’t want that to invest my other plants!
A: Hello Randy - We try our best to treat every plant that goes through our fulfillment center and monitor for pests before shipment. Thank you - National Plant Network
submitted byNational Plant Network Team - 4 years agoBrand expert
Q: From the photos that have posted with reviews, these do not have the curled leaves of a Beaucarnea recurvata. Is this plant something different that has been grafted onto a bulb/base of a Beaucarnea recurvata?
A: Hello Plantchick - it is not. Thank you - National Plant Network
submitted byNational Plant Network Team - 4 years agoBrand expert
Q: Is this in a 6" pot?
A: Hello Houseplant Dude - Yes this is a 6" pot. Thank you - National Plant Network
submitted byNational Plant Network Team - 5 years agoBrand expert
Q: How tall is the plant?
A: These plants are between 8" and 12" when shipped.
submitted byPrissy - 6 years ago
Q: may I request a minimum 12 inch plant when I purchase?
A: Yes you can but it will be very easy for somewhere along the process for a mistake to be made and for it not to be exactly 12".
submitted byCottage HIll - 7 years agoBrand expert
Q: Mt plant came in with mold and browning on it can i send it back and get a live plant because i spent my money on this and it was molded and dead i was very disappointed!!!
A: You can certainly request a refund. We do not ship plants with mold and we certainly do not ship dead plants. We apologize for your disappointment.
submitted byCottage HIll - 7 years agoBrand expert
Q: what kind of pot does it come in? Will it need to be re-potted immediately?
A: The Ponytail Palm comes in a small 5.5 in (diameter of the top) black pot. it is not decorative and the plant will not have to be re-potted immediately.
submitted byCottage HIll - 7 years agoBrand expert
Q: How tall is this plant?
A: These plants are between 8" and 12" when shipped.
submitted byCottage HIll - 8 years agoBrand expert