Q&A(56)
Q: I wear glasses. Will that interfere with their usage and getting a good fit?
A: I mean, I wear glasses and they're fine
submitted byGd - 4 years agoA: Go with the Samsung Active 2 headphones if you wear glasses. They fit snugly in your ear and won't interfere with your eyeglasses.
submitted byAgad - 5 years agoA: not if you take off your glasses.
submitted byjoe mama - 5 years ago
Q: Purchased 2 yrs ago, don't charge, anyone have any advice? Apple & target won't help only is red when charging then unplugged nothing
A: I called Apple as my left one wouldn't hold a charge. they walked me through how to reset them. it fixed the problem for me.
submitted bySpyderwoman01 - 3 years agoA: Hi, sol! Regarding your question about the Powerbeats Pro True Wireless Bluetooth Earphones: I hate to hear this for you, though if it doesn't power on but can get a charging light when plugged in it's clearly getting a connection. That sounds like a defect, more than likely with the battery itself, especially if it was getting less and less charge time up until this point. You may want to try other cords and AC adapters/outlets, as that's really all you can check without manually replacing parts in the device itself. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 3 years agoTarget expert support
Q: Is warranty offered?
A: Hi, N! Regarding your question about the Beats Powerbeats Pro Wireless In-Ear Headphones - Black: It comes with a one year manufacturer's warranty. You also add the Protection Plan, the location to select the Protection Plan is under the price of the item's page. If it's not at that location, you can give us a call to find the protection plan manually for you! If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byIvan - 6 years agoTarget expert supportA: there's only a manufacture warranty through apple. no option to purchase warranty through target or any other retailer if bought somewhere else
submitted bybestdj15 - 6 years ago
Q: Hello, is this a brand new item or refurbished one.
A: Hi Dee, thanks for reaching out about Beats Powerbeats Pro True Wireless Bluetooth Earbuds This listing is for the earbuds to be in New condition. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 6 months agoTarget expert support
Q: Are these good for gaming?
A: Hi Calvin, thanks for reaching out about Beats Powerbeats Pro True Wireless Bluetooth Earbuds. According to reviews, these are not recommended for gaming due to the latency of Bluetooth. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 6 months agoTarget expert support
Q: I have a Samsung Android. What earbuds are compatible with the ear overlay?
A: Hi Susie, thanks for reaching out about Beats Powerbeats Pro True Wireless Bluetooth Earbuds To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 7 months agoTarget expert support
Q: Is they compatible to Android phone
A: Hi Lasaundra Walker, thanks for reaching out about Beats Powerbeats Pro True Wireless Bluetooth Earbuds. Yes, these will work for Android and other devices that have Bluetooth. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 9 months agoTarget expert support
Q: Can you wear these while swimming ?
A: Hi Honee, thanks for reaching out about Beats Powerbeats Pro True Wireless Bluetooth Earbuds While these earbuds are water and sweat resistant they are not intended for to be used while swimming. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 10 months agoTarget expert support
Q: Do these work either Samsung devices?
A: Hi Lisa, thanks for reaching out about Beats Powerbeats Pro True Wireless Bluetooth Earbuds These will work on any mobile device that supports bluetooth audio, including most Samsung mobile devices. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 10 months agoTarget expert support
Q: Planning on purchasing but not sure if their loud enough or have lots of bass?
A: Hi Chad, thanks for reaching out about Beats Powerbeats Pro True Wireless Bluetooth Earbuds. Audio quality, volume and bass can all be subjective however these earbuds do sound great. It should be noted that they do not use active noise cancelling so you are able to hear the world around you. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 1 year agoTarget expert support