Q&A(20)
Q: This has 3 temp settings saw a question about this; Answer was for only 2 settings. 37-50 cold and different hot numbers. What is exactly the coldest temp cooler you provide?
A: Thank you for contacting us, GPS. The numbers listed are the ranges for the cold and hot water for any of our dispensers. For example, the cooling function activates when the water temp exceeds 50F and turns off when it reaches around 37F. This is true of all of our dispensers.
submitted byPrimoWaterCustomerService - 2 years agoBrand expert
Q: Can you hooked it up to a water faucet instead the water bottle
A: Hi Mikey, our dispensers are only compatible with 3-gallon and 5-gallon bottles.
submitted byPrimoWaterCustomerService - 2 months agoBrand expert
Q: I only need it for room temperature. Does this particular cooler offer that? If not, which one does. And what would that temperature be?
A: Thank you for reaching out. Our dispensers with 3-temperature settings offer room temperature water.
submitted byPrimoWaterCustomerService - 2 months agoBrand expert
Q: What is the model number
A: The model number for this dispenser is 601358.
submitted byPrimoWaterCustomerService - 2 months agoBrand expert
Q: If the unit it not plugged in will it still dispense water?
A: Hi - As this dispenser is bottom loading, the unit will not function without a power source.
submitted byPrimoWaterCustomerService - 7 months agoBrand expert
Q: can you add a pet tray or is it just the top water cooler units
A: Thank you for contacting us, maxs dad. The Pet Bowl is only compatible with the top loading cooler that has the pet bowl function. There is currently not a bottom load pet station dispenser. We apologize for any inconvenience this may cause.
submitted byPrimoWaterCustomerService - 8 months agoBrand expert
Q: Hi. Just wanted to know if 220v? Ty
A: Yes
submitted byPrimoWaterCustomerService - 8 months agoBrand expert
Q: Do square water gallons fit on this cooler ?
A: Thank you for reaching out to us. You can use most 5- or 3-gallon brand bottles with our dispensers with the exception of a few brands. Two that we know for certain are the brand American Maid brand and Glass bottles. The way the bottles are manufactured makes them incompatible with our dispensers due to the circumference and length of the neck.
submitted byPrimoWaterCustomerService - 10 months agoBrand expert
Q: Can you use any brand of water?
A: Thank you for reaching out to us. You can use most 5- or 3-gallon brand bottles with our dispensers with the exception of a few brands. Two that we know for certain are the brand American Maid brand and Glass bottles. The way the bottles are manufactured makes them incompatible with our dispensers due to the circumference and length of the neck.
submitted byPrimoWaterCustomerService - 10 months agoBrand expert
Q: Is this a self cleaning model?
A: Thank you for reaching out, a2084824. Our self-sanitizing models will have that feature in the name and product description.
submitted byPrimoWaterCustomerService - 1 year agoBrand expert