Pantene Pro-V Volume and Body Anti Frizz Hair Mousse - 6.6oz

Thank you for getting in touch about our Pantene Volume and Body Mousse. We value your loyalty and want to express how disappointed we are to hear about your more recent experience. That's definitely not the kind of results we want for any of our consumers and for that we want to share our deepest of apologies. Rest assured that we will be addressing your comments with the rest of our team. In the meantime, it may help to know that hair is usually dry when it's not conditioned well enough. This can also lead to hair being tangled and even matted. For a better experience, we recommend using a rich conditioner before you style your hair. You can also use a leave-in conditioner to get the long lasting hydration your may need. Your hair feeling crunchy may have been a result of too much product being used. We recommend using less and seeing if it makes a difference for you. Please, when you find the time, give us a call at (800) 945-7768 or email us through our Contact Us Page so we can better assist you.

Thank you for providing feedback on our Pantene Pro-V Volume and Body Mousse. Though we're happy that you like the smell and that the product did hold your hair, it disappoints us knowing that it didn't hold it as much as you would have liked. We always want you to have the best results when using our products and we'll be sure to share your comments with our Quality Assurance Team. For a better hold we recommend that you try our Pantene Pro-V Flexible Hold Hair Spray in a level 3 or 4. We'd love to assist you further and share more recommendations so please give us a call at (800) 945-7768 or message us through our Contact Us Page.

Thank you for your loyalty and for taking the time to let us know about your encounters with our Pantene Pro-V Volume & Body Mousse. Our apologies that you experienced one can not foaming and the others after a week coming out like liquid. Be assured we are sharing your comments with the rest of our Pantene Team. From time to time we update and improve our products. Changes are often a result of feedback from people like you, and they can also come as a result of changes in the way products and ingredients are regulated or perceived. In this case, updates were made to ensure quality and freshness, while maintaining the styling and hold benefits you get from our mousse. Some slight differences in foam appearance may be noticeable as a result of the change. But rest assured, knowing that the product will still work wonders for your hair. For the best results very gently, rub the foam between your hands before applying to hair. To keep as much foam volume as possible, apply only a light amount of pressure between your hands. Too much pressure and/or vigorous rubbing can cause the foam to dissipate faster. Fell free to reach out to us at (800) 945-7768 or send an email through our Contact Us page.

Thank you for taking the time to let us know about your experience with our Pantene Volume & Body Boosting Mousse. Our apologies that our mousse comes out watery and not foamy even after giving it a good shake. We are sharing your comments with the rest of our Pantene Team. From time to time we update and improve our products. Changes are often a result of feedback from people like you, and they can also come as a result of changes in the way products and ingredients are regulated or perceived. In this case, updates were made to ensure quality and freshness, while maintaining the styling and hold benefits you get from our mousse. Some slight differences in foam appearance may be noticeable as a result of the change. But rest assured, knowing that the product will still work wonders for your hair. Please give us a call at (800) 945-7768 or send an email through our Contact Us page, so we can correct things.