Puffs Ultra Soft Facial Tissue

Rachel, We're so sorry to hear you're not feeling well, and that our tissues are not offering you the comfort and soft touch that you and your nose deserve during this time. Your health and safety are our #1 priority, and we have multiple quality control checks in place to ensure our best reaches you. Our tissues have not had any recent changes to their structure or how they're made. When your nose needs that extra bit of comfort, Puffs Plus Lotion may be a great option for you to try, as it offers a touch of lotion on every tissue to ensure your nose is soothed. We'd be more than happy to see what happened with your recent purchase of Puffs Ultra Soft, and get you back to the Puffs quality you know and trust. Please call us at 1-800-777-8337 Monday-Friday 9am-6pm EST, so we can help further.

Helping comfort you and your nose one tissue at a time is our goal. To ensure this, we have strict quality controls in place so that only our best reaches you. We're very sorry to hear that was not what you received. We'd really like to see how we can help, and get you back to the quality of Puffs that you know and trust. Please give us a quick call at 1-800-777-8337. Our hours are 9am-6pm EST Monday-Friday. Puffs Team

We're sorry to hear that a loyal Puffs fan like you is feeling disappointed, as we do have strict quality checks in place to ensure that our tissues reach you in the best possible condition. We'd like to mention that we haven't made any recent changes to these tissues, and we'll be sure to share your feedback with our team. So that we can look into this further, please give us a call at (800) 777-8337 when you can.

Thanks for reaching out, Mark. When all goes perfectly, your next tissue should pull up correctly, and only one Puffs Tissue should come out at a time, with it also lifting another one with it. After multiple strict controls to prevent this, we're disappointed to hear your tissues are folded improperly. We know how disappointing this is when you need Puffs fast to help a nose in need, and we'd like an opportunity to help with your purchase and send your report to Quality Assurance Team.

We're sorry to hear this, Joe, and want to assure you that we have many quality checks to ensure you get the best from Puffs. We'd like to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 777-8337.

Mandi, We thank you so much for your loyalty, and we're so sorry to hear this last purchase wasn't up to either of our expectations. The softness of facial tissues is directly related to the amount of lint. The softer the paper, the more lint there may be. However, an excess of lint can build up on the manufacturing line. To take care of this, we regularly shut down our manufacturing lines to remove excess lint that could drop onto products, so that they should reach you in the best possible condition. We apologize that this purchase wasn't our best quality, and we'd be more than happy to see how we can help further, and make this right. Please call us at 1-800-777-8337 Monday-Friday between 9am-6pm EST.

Your health and safety are our #1 priority, and we have multiple strict quality controls to make sure our best reaches you. We're very sorry to hear you had this experience, and we'd really like to see how we can help, and make this right. Please call us between 9am-6pm EST Monday-Friday at 1-800-777-8337.

Thank you for your long-time loyalty. We want our tissues to continue to provide you and your nose with the comfort and soft touch you deserve. To ensure this, we have many quality checks in place, and we have not made any recent changes to our tissues. We're very sorry to hear you had this experience, and we'd really like to see how we can help, and get you back to the Puffs you know and love. Please call us at 1-800-777-8337 between 9am-6pm EST Monday-Friday, so we can help further.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your Puffs. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 777-8337.

We appreciate your loyalty and apologize for this experience with your recent Puffs Tissues. We'll certainly let Quality Control know your tissues felt extremely thin, and we assure you there are strict controls during manufacturing to try unpleasant experiences like this. The thickness of our tissues hasn't changed, and we're sorry your product wasn't up to par. So we can learn more from you and help with your product, please call us at 1-800-777-8337.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from Puffs. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 777-8337.

Thanks for sharing your experience with us, and we're sorry for your disappointment. We use special folds on our tissues to make sure that every one is in the prime position for you to remove it when needed, and each box contains the exact amount of tissues listed on the packaging. This being said, our boxes go through extensive quality testing to ensure perfect condition, so we'd like to learn more and try to make things right for you. Please give us a call at 1 (800) 777-8337.