Q&A(10)
Q: Is this pitcher Pur Classic 11 Cup Pitcher, SKU: CR-1100C?
A: Thank you for your inquiry. This is the PPT111 Pitcher. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expertA: This answer is incorrect. I ordered this item and what arrived was the classic, CR1100C.
submitted bySean - 3 years ago
Q: is this round? or oval (have a brita, its oval & tips over, top comes off)
A: Thank you for your inquiry. The PUR 11‑Cup Pitcher features an oval shaped base and body for a slim, space-saving design. If you have any further questions, please let us know or reach out to our team SocialSupport@helenoftroy.com for additonal assistance. We're here to help!
submitted byManufacturer Tech Support - 6 days agoBrand expert
Q: Is the PUR Plus filter compatible with this unit?
A: Thank you for your inquiry. Yes, the PUR Plus replacement pitcher filter is compatible with this unit. This pitcher is designed to use PPF951K and PPF900Z pitcher and dispenser filters. If you have further questions, feel free to reach out to SocialSupport@helenoftroy.com for additonal assistance.
submitted byManufacturer Tech Support - 4 months agoBrand expert
Q: How’s the water filter test like water bottle or different
A: For information on which contaminants are removed by our filters, feel free to contact us at SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 6 months agoBrand expert
Q: How often should the filter be replaced?
A: Thank you for your inquiry. For the PUR 11 Cup Water Pitcher, we recommend replacing the filter approximately every 2 months or after filtering 40 gallons of water, whichever comes first. This ensures optimal performance and quality of filtered water. If you need further assistance, feel free to reach out to us at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 10 months agoBrand expert
Q: Any chance the battery for the indicator can leak into the water?
A: Thank you for your inquiry Widget. The battery will not leak into the water. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 2 years agoBrand expert
Q: What type of plastic is used for these water pitchers and filters? Which ones contain PET plastic?
A: Thank you for your inquiry. The Pitcher bodies are made from an Acrylic-based Polymer and the lids are Polystyrene. The filters are made from Polypropylene. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expert
Q: Is the filter that is included with the purchase of this pitcher certified to remove lead?
A: Thank you for your inquiry. The filter that comes with this unit is not one of our Lead reducing filters. However, the Lead reducing filters will fit this unit, as the filters were made to be interchangeable. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 4 years agoBrand expert
Q: Is this New or Used ?
A: Thank you for your question. If this PUR 11 Cup Pitcher is sold by Target, it will be brand new. If you need further assistance, please reach out to us directly by emailing SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 5 years agoBrand expert
Q: What type of filter is required and how much are the filters?
A: Thank you for your question. The PPF900Z and the PPF951K are compatible with all our dispenser systems. The price of the filters vary by the pack size. Please contact us at SocialSupport@HelenofTroy.com if you have additional questions.
submitted byManufacturer Tech Support - 5 years agoBrand expert