Q&A(20)
Q: Is this pitcher dishwasher safe minus the filter?
A: The website states as follows "All PUR pitchers are dishwasher safe." https://www.pur.com/shop/pitchers/pur-basic-7-cup-pitcher/
submitted byMomma of 1 - 2 months agoA: Thank you for your inquiry. The PUR 7-Cup Water Pitcher (PPT700W) is dishwasher safe, excluding the filter. For any further questions or concerns, please feel free to contact our dedicated support team at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 2 months agoBrand expert
Q: Does Pur 7 cup pitcher filter PFAS ?? Thank you in advance.
A: Thank you for your inquiry! The PUR PPT700W 7-Cup Pitcher is designed to reduce and remove many contaminants, however, it is not currently rated for filtration of PFAS. If you have further questions, please contact our team at SocialSupport@helenoftroy.com for assistance.
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: Does it help if you have well water
A: Thank you for your inquiry. The PUR PPT700W 7-Cup Pitcher is designed to reduce many contaminants which are common in various water sources, including well water, and can help improve the taste and quality of well water. If you have further questions, please feel free to contact us at SocialSupport@helenoftroy.com for assistance.
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: How often would I need to replace filters? I have hard water. Also, how much chromium 6 does it filter?
A: Thank you for your inquiry. PUR pitcher filters are rated for a life of 1-2 months/40 gallons of filtered water. Additionally, these filters are independently certified by NSF International (nsf.org) and WQA (wqa.org) to remove many contaminants. At this time, they are not rated for chromium and we cannot guarantee this substance will be removed. If you require additional assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 2 years agoBrand expert
Q: does this pitcher include a filter?
A: Thank you for your inquiry. We can confirm that this pitcher does include a replacement filter. We hope this is helpful. If you have any further questions or concerns, please contact us by emailing SocialSupport@helenoftroy.com, and we'd be happy to help.
submitted byManufacturer Tech Support - 2 years agoBrand expert
Q: IS THIS PUR WATER PITCCHER BPA FREE PLASTIC?
A: Thank you for your inquiry Teresa. All PUR Pitchers, Dispensers, Faucet Mounts, and filters are BPA free. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expert
Q: Hi! Customer Service I want to know how good is this filter to filter micro solids that could came in tap water or comercial bottled water, beside other contaminants? Thank you!
A: Thank you for your inquiry. PUR Water Filters do not carry a specific micron rating. The NSF International, an independent laboratory that tests and certifies our filters, does not establish a micron rating for carbon-based water filtration systems. However, NSF International has given all PUR Faucet Filters and Pitcher Filters a Class 1 designation for nominal particulate reduction. A claim of Class 1 particulate reduction means that the filter will reduce at least 85% of particles between 0.5 to greater than 1 micron size. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expert
Q: What is the model number for this pitcher?
A: Thank you for your inquiry. This is the PPT710W. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expert
Q: Does filter use carbon to remove impurities in water?
A: Thank you for your inquiry. Yes, the main filtration medium is activated carbon. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 4 years agoBrand expert
Q: Can i use a Pur lead filter in this pitcher?
A: Thank you for your inquiry. Yes, the PUR pitcher filters are interchangeable and the PPF951K Lead reducing pitcher filters will fit in this unit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 4 years agoBrand expert