Q&A(9)
Q: what’s the maximum temperature output ?
A: Hi Dots, Thank you for your question! We do not have the specific temperature output for the Pure Enrichment Puresteam Xl High Powered Standing Fabric Steamer but this is the input and power information: 120V AC 60Hz 1500w If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expertA: Hi Dots, Thank you for your question! We do not have the specific temperature output for the Pure Enrichment Puresteam Xl High Powered Standing Fabric Steamer but this is the input and power information: 120V AC 60Hz 1500w. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byBentgo - 5 years ago
Q: Does the stand collapse down for easy storage? Thank you.
A: Hi Careyanna, Thank you for your question! You may loosen the top two sections of the telescopic pole and collapse to a compact height. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment - 1 year agoBrand expert
Q: Hi, Can we adjust temperature for silk, wool or different types of clothes?
A: Hi Sam, Thank you for your question! Unfortunately, the Pure Enrichment Puresteam XL High Powered Standing Fabric Steamer does not offer different temperature settings. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment - 3 years agoBrand expert
Q: Does the steamer turning itself off after a period of inactivity?
A: Hi Lab, Thank you for your question! For your safety, it is recommended to turn the power switch off when you finish steaming. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: What is the stand height?
A: Hi S, Thank you for your question! The total height of the Pure Enrichment Puresteam Xl High Powered Standing Fabric Steamer is 5 ft, 5 in. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: How do you keep the nozzle from snagging satin and other delicate fabrics? I have had multiple problems
A: Hi, Thank you for your question! The Puresteam Xl High Powered Standing Fabric Steamer is safe for delicate fabrics. As long as it is used properly; holding the handle of the steam nozzle upright at all times and slowly sliding the nozzle vertically, from the bottom to the top of the garment, you should not experience any issues. You may have a defective unit. In that case, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com and we will be happy to assist you. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: I emailed the pure enrichment website this question but did not receive a reply. Does this unit also come with an attachment to steam clothes?
A: Hi Rae, The steam nozzle is used for fabric (including clothes). It also includes a fabric brush. Never steam plastic, vinyl, leather or suede materials and never steam clothes while wearing them. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: Does this use distilled water or is tap water ok?
A: Hi Julie, We recommend to use distilled water to avoid mineral built-up. Tap water is okay, as long as it is not from a hard water area. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: Does the hanger rotate?
A: Hi, The hanger of the Puresteam Xl High Powered Standing Fabric Steamer is reversible, so it comes off and goes back on forwards and backwards. If you have a shirt or garment hanging on it, you can pop it off, turn it around, and put it back on facing the other way to steam either the front or back of the shirt or garment without having to take it off the hanger. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert