Q&A(8)
Q: I just placed an order for one (because of the reviews), but I'm not sure about filters. Do I need to purchase or what?
A: Hi Happy Shopper, Thank you for your question! Generally, the filters of the PureZone Elite 4 in 1 True Air Purifier need to be replaced every 6 months, for optimal performance. This time may vary depending on usage and air quality. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment - 2 years agoBrand expert
Q: What is included in the package?
A: Hi Dueñas, Thank you for your question! What you get: 4-in-1 air purifier, 2-in-1 filter, UV-C light bulb, and Pure Enrichment’s guaranteed 5-Year Warranty with caring customer support. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byBentgo - 4 years ago
Q: When do you turn on the "Ion" and "UV" option? Or is it automatic
A: Hi Sonadora, Thank you for your question! The ionizer of the PureZone Elite 4-in-1 True HEPA Air Purifier can be turned on/off. Its use is optional to emit negative ions into the air to clean it. The UV carbon light filter destroys germs and fungi and it can be turned on/off as desired, as well. Although, it is barely visible when in use. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: Hello. 3 questions. Is this good for living rooms of medium size apartment? Also is there a function and is it recommended to keep it on 24/7? Also, how often does the filter have to be changed?
A: Hi Sonadora, Thank you for your questions! The PureZone Elite 4-in-1 True HEPA Air Purifier offers a coverage of up to 190 sq ft. For optimal performance, it offers a 2, 4, and 8 hour timer, so it automatically turns off at a time you select. The filter generally needs to be changed every 6 months. If you have any other questions, feel free to reach out directly to us at (714) 668-0300 or help@pureenrichment.com. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: What size room does this actually cover? The Target info says 300-500 sq ft but a different site selling the same product says smaller. I live in an open studio and would like to just get one.
A: Hi A, The PureZone Elite 4-in-1 True HEPA Air Purifier offers a coverage of up to 190 sq ft. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: What are the replacement filters product numbers?
A: Hi Kingram, The model number of the replacement filter is PETWRFIL. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: WHAT IS THE MODEL NUMBER OF THIS
A: Hi, The model number is PEAIRTWR. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert
Q: I need an air purifier for smoking in my house
A: Hi Cissy, The PureZone Elite 4-in-1 True HEPA Air Purifier safely eliminates dust and odor from smoke, pets, cooking and more. If you would also like to improve the aroma of the house, we offer oil diffusers for that purpose. Pure Enrichment Support
submitted byPure Enrichment Support - 5 years agoBrand expert