Q&A(7)
Q: My instructions are missing can I get them emailed to me?
A: Hello, for assembly instructions or other inquiries, you can contact our Customer Service Team at customerservice@afifurnishings.com.
submitted byCustomer Service - 8 months agoBrand expert
Q: What is the thickest mattress I could use on this fame and still have it fold up?
A: Hello AliC, The 6 inch trifold mattress that is included with the murphy bed is designed to fold up when the murphy bed is closed. We cannot guarantee this bed can support a thicker mattress from another manufacturer.
submitted byCustomer Service - 1 year agoBrand expert
Q: Why is the quality so poor that you've had to send a new frame (the first one broke) and a new top of the cabinet (which arrived cracked)? What are the next items to fail on this bed?
A: Hello, We are sorry to hear you have experienced some damage to your product. This murphy bed has been ISTA tested to ensure that packaging meets industry durability standards for shipping. If you are still experiencing issues with your product please do not hesitate to reach out to us at customerservice@afifurnishings.com. Our customer service team is happy to help assess any issue you encounter and provide the best solution possible to resolve the issue.
submitted byCustomer Service - 2 years agoBrand expert
Q: what are deminsions when folded up
A: When folded the dimensions are 62 3/8 inches wide x 41 3/4 inches tall x 22 3/4 inches deep.
submitted byAFI Furnishings - 2 years ago
Q: What is the weight capacity of this bed?
A: Hello, the weight capacity of the bed is 1000lbs.
submitted byCustomer Service - 4 years agoBrand expert
Q: I’m looking for a bed to install in a travel trailer. Need precise measurements - how high is the bottom to the bed? How long is it when opened for the bed?
A: Hi Cboisseau, the height from the bottom to the bed is 11.375" and the length of the bed when it's opened is 79.375".
submitted byCustomer Service - 4 years agoBrand expert
Q: will/can someone build/install?
A: Hi mom2jani, this is a question better suited for Target's customer service department to answer. Thank you!
submitted byCustomer Service - 5 years agoBrand expert