Q&A(18)
Q: Is this shampoo supposed to be dark green in color or completely clear?
A: Great question! We recently reformulated our much loved Scalp Restore Shampoo to increase the benefits. The existing formula (Activated Charcoal + Tea Tree + Moringa Oil) was a dark green color. But our new formula which just hit Target shelves (Jojoba + Aloe + Niacinamide) is crystal clear. Here is some additional about the benefits of these new ingredients: Jojoba: aids in the removal of oil and excess product that can clog scalp pores Aloe: helps to strengthen hair Niacinamide: helps lock in moisture while reducing inflammation, boosting circulation, and aiding healthy hair thickness
submitted byRaw Sugar - 1 year agoBrand expert
Q: what shampoo is gentle for a chemical burned scalp and neck area?
A: Hey Wondering, Check out the Raw Sugar Shampoo Coconut + Agave + Sweet Almond Milk for a more nourishing formula. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.
submitted byTarget Beauty Consulting - 2 years agoBrand expertA: Hello! For concerns like these, we recommend that you please speak with your physician on what they recommend, as these sensitive areas may require specific products.
submitted byRaw Sugar - 2 years agoBrand expert
Q: Is it a clarifying shampoo?
A: Hey Ana, Great question! The Raw Sugar The Scalp Restore Shampoo is a gentle, non-medicated formula that clarifies and hydrates the scalp! For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 3 months agoBrand expert
Q: Can this product be used for cradle cap removal on a baby
A: Hello! Raw Sugar products are not formulated for babies. We recommend to consult your pediatrician for personalized medical advice and product suggestions for specific conditions.
submitted byRaw Sugar - 4 months agoBrand expert
Q: Is this product Gluten Free?
A: Hello! Thank you for your question. Yes, The Scalp Restore Shampoo & Conditioner are both gluten-free.
submitted byRaw Sugar - 6 months agoBrand expert
Q: What shampoo is gentle for a anti hair fall and hair should be smooth ?
A: Hi there! We recommend The Grow Pro Shampoo to help strengthen weak hair shafts and promote healthy lengths. It's infused with Vegan Biotin to help stimulate your hair follicles and prevent breakage. We hope you try it and love it!
submitted byRaw Sugar - 7 months agoBrand expert
Q: Is this product safe to use daily? or should this be used 1x a week like some other scalp and hair products.
A: Hi Abby! Raw Sugar's The Scalp Restore Shampoo is a clean and nourishing formula that is gentle enough for daily use if that is what your preference is when cleansing your hair.
submitted byRaw Sugar - 10 months agoBrand expert
Q: Can this shampoo be used on color treated hair?
A: Hello! Our hair care products are formulated without sulfates, parabens, and phthalates, and are safe to use on color treated hair, but we always recommend consulting with your stylist as well before use!
submitted byRaw Sugar - 1 year agoBrand expert
Q: whats the percentage of Activated charcoal? FDA requires the %of Caol tar listed as this is a carcinogenic at higher levels, i am looking for 0.5%-1% activated charcoal levels for medicated reasons.
A: Hello! Our ingredients are always abide by rules and regulations and are used in a safe and proprietary amount. For detailed inquiries please feel free to contact our team through our website!
submitted byRaw Sugar - 1 year agoBrand expert
Q: what product is best for cystic acne on the scalp?
A: Hello! This product is great for cleansing and nourishing the scalp of excess oils and product build up. For issues in regards to acne, we recommend consulting a dermatologist before use.
submitted byRaw Sugar - 2 years agoBrand expert