Q&A(23)
Q: Only a year old with minimal if any use. Why do I get an error message after plugging it in?
A: Please call the manufacturer direct at 1-800-392-6544. I reached out and was told to have the end user give them a call. Please have the unit in hand when you call they will have questions for you about the unit.
submitted byCPO Product Expert - 5 months agoBrand expertA: Hi Sally, Thank you for offering your feedback regarding your Remington S5502. We are sorry to hear about the trouble you've experienced. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at: contactus@remingtonproducts.com and reference your screen name so we can further assist you.
submitted byTheRemingtonTeam - 5 months agoBrand expert
Q: i have pretty thick 4b hair with split ends, would it work for my type of hair?
A: The S5502 should work well with your hair type. This product has a 60 day money back guarantee, so if you are not satisfied with the performance of your product you can contact us at: Contactus@remingtonproducts.com.
submitted byTheRemingtonTeam - 4 months agoBrand expert
Q: Can this be use with 220 voltage
A: No, this model does not have worldwide voltage.
submitted byTheRemingtonTeam - 5 months agoBrand expert
Q: I want quantity of these plates
A: Hello Aguacate Store, Thank you for reaching out to us with your question. Please contact us at contactus@remingtonproducts.com and we will have a Customer Service Representive in your region contact you. Thank you! Remington US
submitted byTheRemingtonTeam - 2 years agoBrand expert
Q: what is the diiference between model S5500TA and model S5500?
A: The S5500TA heats up to 410 degrees. The S5500 heats up to 450 degrees. If we can be of further assistance, please contact us at contactus@remingtonproducts.com.
submitted byTheRemingtonTeam - 3 years agoBrand expert
Q: Is it okay to use this even if my hair is still wet?
A: Hello, we do not suggest to use on wet hair, damp is ok but not wet
submitted byTheRemingtonTeam - 4 years agoBrand expert
Q: Does this work outside USA, like in 220 voltage?
A: Helllo, This model is not made for World Wide Voltage. It is meant to handle 120 voltage only
submitted byTheRemingtonTeam - 4 years agoBrand expert
Q: Do you have to adjust the the temperature each time you use it or does it stay on the same temperature as when you leave it?
A: Hello, This model does not have an auto set. You will need to adjust the temp each time.
submitted byTheRemingtonTeam - 4 years agoBrand expert
Q: What is the lowest temp I can set it to?
A: Hello, the lowest heat setting is 310 degrees
submitted byTheRemingtonTeam - 5 years agoBrand expert
Q: So the plates float on s5500ta?
A: Hello, Yes they do float a little so that they make better contact when you hair is in between them
submitted byTheRemingtonTeam - 5 years agoBrand expert