Q&A(6)
Q: If this is meant for bikini area then how come it can't be used on legs? Public hairs aren't what I would call soft/downy hairs.
Q: Mine randomly stopped working one day I've changed the batteries and it's still not working how do I fix it
A: Hello, We are sorry to hear about your experience with your Remington product. Product quality is a top priority for us and we value you as our customer. Please contact us at: Contactus@remingtonproducts.com. Our Customer Care team will be happy to help. Thank you, Remington US
submitted byTheRemingtonTeam - 8 months agoBrand expert
Q: What are the lengths when using the "guide"?
A: Hello Jan, The Top slot cuts to 2 mm, middle slot cuts to 4 mm and the third slot cuts to 6 mm
submitted byTheRemingtonTeam - 8 months agoBrand expert
Q: Which razor head can I use on my legs?
A: The WPG4020A is a Grooming Kit and not designed for use on the legs. Your groomer is suitable for bikini area, underarms and fine, downy hair. If you are looking for a leg shaver, here is a link to our website: https://www.remingtonproducts.com/products/shave-and-groom/womens-hair-removal/electric-shavers.aspx If you have any questions, please contact us at: Contactus@remingtonproducts.com.
submitted byTheRemingtonTeam - 1 year agoBrand expert
Q: i think the batteries in my remington went bad what type batteries do i get to replace it
A: Hello, We are sorry to hear about your experience with your Remington product. Product quality is a top priority for us and we value you as our customer. Please contact us at contactus@remingtonproducts.com and we will have a Customer Service Representive assist you.
submitted byTheRemingtonTeam - 2 years agoBrand expert
Q: Can I use this on my face?
A: Hello, Your groomer is suitable for bikini area, underarms and fine, downy hair on your face. It can be used dry or in the shower
submitted byTheRemingtonTeam - 2 years agoBrand expert
Q: My battery compartment is literally stuck and I cant open it. What should I do?
A: Hi Div, Thank you for offering your feedback regarding your WPG4020A. We are sorry to hear about the trouble you've experienced. Our goal is to provide products of only the highest quality, and your satisfaction is also a top priority for us. Please contact us at contactus@remingtonproducts.com and reference your screen name so we can further assist you.
submitted byTheRemingtonTeam - 3 years agoBrand expert