A: Hi Married. Good question. The Ring Video Doorbell Pro 2 must be hardwired to either a standard doorbell system, a Ring plug-in adapter (not included), or a Ring hardwired transformer (not included) with 16–24 VAC or 24 VDC, 10–40 VA max, and 50–60 Hz. It cannot be connected to halogen or garden lighting transformers. Learn more about installation here: https://support.ring.com/hc/en-us/articles/360054675132-Video-Doorbell-Pro-2-Installation-guide-. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hello! Regarding your question about the Ring Wired Video Doorbell Pro 2: This requires a compatible doorbell, Ring Plug-In Adapter or transformer: 16-24 VAC/24VDC, 10-40VA max, 50/60Hz. No garden-lighting transformers. The Video Doorbell Pro 2 is rated for temperatures ranging from -5 degrees F to 120F. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

A: Hi craig1776. Good question! The Ring Video Doorbell Pro 2 comes with the Video Doorbell Pro 2, installation hardware and tools, a satin nickel faceplate, an alt pro power cable, a pro power kit v3, a user manual and quick-start guide, a security sticker, and a corner kit in the box. This article will cover commonly asked questions about the Video Doorbell Pro 2: https://support.ring.com/hc/en-us/articles/360056768972-Video-Doorbell-Pro-2-information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hi, Guest! Regarding your question about the Ring Wired Video Doorbell Pro 2: Included with purchase is everything needed to get setup : Wired Ring Pro 2, a nickel faceplate, power kit, installation screws, corner mount, and documentation. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

A: Hi craig1776. Great question! No, the Ring Video Doorbell Pro 2 does not come with a transformer. The Ring Video Doorbell Pro 2 must be hardwired either to a standard doorbell system, a Ring plug-in adapter (not included), or a Ring hardwired transformer (not included) with 16–24 VAC or 24–24 VDC, 10–40 VA max, and 50–60 Hz. Visit our support center for additional information on installing the device: https://support.ring.com/hc/en-us/articles/360054675132-Video-Doorbell-Pro-2-Installation-guide-. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

A: Hi, Craig! Regarding your question about the Ring Wired Video Doorbell Pro 2: Included with purchase is everything needed to get setup : Wired Ring Pro 2, a nickel faceplate, power kit, installation screws, corner mount, and documentation. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

A: Hello Us, Thank you for reaching out to us. The Ring Video Doorbell Pro 2 does not have a rechargeable battery and is hardwired, requires a transformer (included in some regions): 16-24VAC, 50/60HZ. For more information, please see our help center article: https://support.ring.com/hc/en-us/articles/360056768972-Video-Doorbell-Pro-2-information. For any additional questions or concerns, please feel free to reach out on our community forum at https://community.ring.com/. We look forward to hearing from you soon! Thank you, Jamila, with Ring.

A: Hi, jmarie! Regarding your question about the Ring Video Doorbell Pro 2: This does connect to the wiring of an existing doorbell in order to power the camera. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.