A: Hello, of course. All RoC products are tested on a diverse group of people before coming to market. If your skin is sensitive, we recommend you begin by using the product every other day or a few times a week to evaluate your skin’s response to the formula and then gradually increase usage until you find your ideal skincare routine.

A: Hi, we’re sorry to hear about this and we’d like to gather some additional information regarding your experience. Please reach out to our customer service team at roc@rocskincare.com for further assistance. We’re available Monday-Friday 9AM - 5PM ET.

A: Hello, RoC products are formulated and manufactured following strict guidelines and subjected to rigorous tests. This ensures they reach you in perfect condition and perform exactly as they were designed to give optimal results. Every ingredient is carefully chosen for their effectiveness and safety- minimizing the risk of allergies. Everyone’s skin responds differently. If you have any concerns, we recommend you try the product in a smaller area first or conduct an overnight patch test. Additionally, we recommend starting all retinol products slowly by using it every other day for 2 weeks.

A: Hi Suew, our Max Daily Hydration Crème in intensive anti-wrinkle treatment leaves skin deeply hydrated for 24 hours while smoothing the appearance of fine lines and wrinkles. For sagging, we recommend our Multi Correxion 5-In-1 Chest, Neck & Face Cream With SPF 30 or Multi Correxion 5-In 1 Restoring Night Cream. For more information, please contact us at 800-RoC-1964 or Roc@rocskincare.com. We’re available Monday-Friday 9AM - 5PM ET.

A: Hi Pat. RoC Retinol is clinically proven to visibly reduce wrinkles in 1 week with continued improvement each week thereafter. The amount of retinol in our products is proprietary. Let us know if you have any other questions!

A: Yes, it can! Depending on your skincare routine, it may be beneficial to use one retinol product during the day and the other at night. Retinol works best when introduced gradually to your regimen. So when introducing a new retinol product, begin by applying the product every other day. Let us know if you have any other questions!

A: Thanks for reaching out, Susan! You can use this product day or night, whichever works better for your skincare routine. We hope you have a great day!

A: Hey Sharon! You can use another face cream while using this product as long as it doesn't have any acne fighting ingredients or retinol in it. We hope you have a great day!