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Q&A(15)

Q: Can this gate open in both directions?

submitted by Jv - 4 years ago
  • A: Hi there! Thank you for your question. Yes, the gate can swing either direction. The gate also features a stopper at the bottom, so when engaged on either side you can stop the gate from going one direction or the other, then disengage to allow the gate to swing either way.

    submitted byDorelJuvenileSupport - 4 years ago
    Brand expert

Q: What is the width of each extension? I assume if I need to use both extensions the width would be 47 in. But what if I only need 1 extension? Would the width add up to 40.5 inches? Thank you

submitted by jazz - 4 years ago
  • A: Hello there. Thank you for your question. The instructions will very clearly show different widths and which extensions to use. One does state for openings up to 41" you will need one small and one medium extension (extensions included).

    submitted byDorelJuvenileSupport - 4 years ago
    Brand expert

Q: Our opening is exactly 47 inches wide. Will the gate still fit?

submitted by Brie - 4 years ago
  • A: Hello. This model is made for and tested in openings from 29”– 47” wide.

    submitted byDorelJuvenileSupport - 4 years ago
    Brand expert

Q: does it work for banister to banister installation? or Do I need to buy the banister to banister installation kit?

submitted by ML - 5 years ago
  • A: Hello. We do not recommend using from banister to banister, as the gate would need a solid flat surface on both sides to achieve the proper pressurization to install securely. We do not manufacture a kit and do not recommend using any aftermarket kits as they are not safety tested with our gate.

    submitted byDorelJuvenileSupport - 5 years ago
    Brand expert

Q: Will the gate stay open if you don't want it in the closed position?

submitted by Donna - 5 years ago
  • A: Hello. Yes, this model should stand open if desired (the auto-close models would not).

    submitted byDorelJuvenileSupport - 5 years ago
    Brand expert

Q: This is for all baby gates. How much pressure out of does it take to push a gate out of position? At what age can babies produce that force?

submitted by Grandpa - 5 years ago
  • A: Hello. Our gates meet and exceed regulations in order to be on the market. We manufacture a variety of gates to meet various consumer needs, like pressure mount or hardware mounting options.

    submitted byDorelJuvenileSupport - 5 years ago
    Brand expert

Q: Hi, Thank you for taking my question about the gate. My opening is exactly is 47.1/4" on top and 46"on bottom where the molding is .Will this gate work for me or do I have get something different. Please advise or recommend. Thanks again William

submitted by William H - 5 years ago
  • A: Hello there. With your opening being over the 47", we cannot ensure this gate will work in your space as it is measured and tested up to 47".

    submitted byDorelJuvenileSupport - 5 years ago
    Brand expert

Q: What is the width of the pressure pads?

submitted by Fatemeh - 5 years ago
  • A: Hi! The width of the pressure bumper is approximately 1.5 inches.

    submitted byDorelJuvenileSupport - 5 years ago
    Brand expert

Q: Hello, The opening where I want to install the gate is 41 inches. I see the gate covers up to 47...How much would I have to extend on both side to keep the gate from feeling flimsy?

submitted by Adam - 5 years ago
  • A: Hi! Since your opening is up to 41 inches, you would use the included small and medium extensions for the gate. With the small and medium extensions specifically being used for openings up to 41 inches and the pressure bumpers turned to proper tightness, the gate should be secure in your space.

    submitted byDorelJuvenileSupport - 5 years ago
    Brand expert

Q: How far apart are the vertical openings?

submitted by JV - 5 years ago
  • A: Hello there. We are unsure which part you are referring to exactly, however, the 'pass-through' portion of the gate is approximately 21.25 inches and the bars are approximately 2.5" apart. We hope this helps.

    submitted byDorelJuvenileSupport - 5 years ago
    Brand expert

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