Samsung 55" Class DU8000 HDR UHD 4K Smart TV - Black (UN55DU8000)

A: Hi Nathan P, thanks for reaching out about Samsung 55" Class DU8000 HDR UHD 4K Smart TV - Black (UN55DU8000) This device has the same stand design as the DU6900/7200 If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Nathan P, The 50" DU8000 TV does not have an adjustable stand. ~Samsung Advisor

A: Hi 1946gal, thanks for reaching out about Samsung 55" Class DU8000 HDR UHD 4K Smart TV - Black (UN55DU8000) No. The screen must be powered on for the speakers to function. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi 1946gal, Yes, you can turn off your screen while audio plays. To do so, go to Settings> General> Accessibility> Picture Off. ~Samsung Advisor

A: Hi TennisGuru, thanks for reaching out about Samsung 55" Class DU8000 HDR UHD 4K Smart TV - Black (UN55DU8000). This model does not have an optical port. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi TennisGuru, Yes, the DU8000 TV does have an optical connection. ~Samsung Advisor

A: Hi Angel, thanks for reaching out about Samsung 55" Class DU8000 HDR UHD 4K Smart TV - Black (UN55DU8000) The length of the screw is largely determined by the mounting confiugration of the stand, but the 200x200 VESA mount on the back of the TV uses M6 screws. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Angel, These screws are typically available at your local hardware store. The 11-13mm listed in the user manual is not the screw length. It’s the wall mount thread depth in the TV chassis. Make sure to add the wall mount bracket thickness to the thread depth for minimum screw length. If you cannot find the fitting screws, you could use washers (supplied with the wall mount) to adjust the length. ~Samsung Advisor

A: Hi Uday, For the DU8000 TV, you will need 4 x M8 screws, 11-13 mm length, and 1.25mm pitch. ~Samsung Advisor

A: Hi Uday, thanks for reaching out about Samsung 55" Class DU8000 HDR UHD 4K Smart TV - Black (UN55DU8000) TV's mount using a VESA standard which defines the dimensions of the four hole attachment on the back of the display and the screws that fit into those holes. The TV mount should include all needed hardware and screws but if you need more information on this and the size screw the VESA mount you have uses,this FAQ from the VESA standard site should provide the info you need. It is located at: https://www.vesa-standard.com/faq.html If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Pen, thanks for reaching out about Samsung UHD 4K Smart TV . On newer Samsung TVs, grab the remote and press the Home button. Next, scroll over to Quick Settings, and then up to Sound Mode. Or you can try this method available on all Samsung TVs. Press the Home button on the remote, and then navigate to Settings. Select Sound, and then select Sound Mode. From there, select the one that sounds best to you. Sound Mode displayed in the Samsung TV menu Standard: Balanced sound where no tones are emphasized, such as the voices or bass. Optimized: Specific effects are more powerful and sounds are more spacious. Amplify: Amplify mid and high tones of the sound. This is useful when voices are difficult to understand. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Pen, Yes, you can utilize the Auto Volume feature which automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Auto Volume = On. ~Samsung Advisor

A: Hi Mitzy, thanks for reaching out about Samsung 55" Class DU8000 HDR UHD 4K Smart TV - Black (UN55DU8000). The remote is very similar to RokuTV, FireTV, and other Similter Smart TV remotes. It has simple navigation buttons and volume + and—buttons with pre-programmed app buttons. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Marie, thanks for reaching out about Samsung 55" Class DU8000 HDR UHD 4K Smart TV - Black (UN55DU8000). Samsung's list of included items does not list a charger for the remote. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi TLJWasGood, thanks for reaching out about Samsung 55" Class DU8000 HDR UHD 4K Smart TV - Black (UN55DU8000). Yes, To turn off smoothing (also called motion smoothing) on a Samsung UN55DU8000 TV, navigate to Settings > Picture > Expert Settings and then toggle "Auto Motion Plus" (or "Picture Clarity") to "Off" or "Custom" depending on your preference; this will disable the smoothing feature. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi Pam, It depends on the size of the TV. The 55" DU8000 TV does have two positions. You can set the legs at 32.5" apart or 10" apart. ~Samsung Advisor