Q&A(13)
Q: GSM Arena lists the different versions of this phone as "SM-G988B (International); SM-G988U (USA), SM-G988W (Canada); SM-G9880 (China, Hong Kong); SM-G988N (Korea)." Can you confirm it's SM-G988U?
A: This is the G988U model
submitted by232_General - 1 year agoBrand expertA: Hi bwtarmey3, thanks for reaching out about Samsung Galaxy S20 Ultra 5G 128GB ROM 12GB RAM G988 6.9" Unlocked Smartphone. Yes. This unlocked phone is designed for US compatibility. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 1 year agoTarget expert support
Q: is phone compatible with Metro PCs?
A: Yes
submitted by232_General - 3 years agoBrand expertA: Hi, Shine! Regarding your question about the Samsung Galaxy S20 Ultra 5G 128GB ROM 12GB RAM G988 6.9" Unlocked Smartphone - Manufacturer Refurbished: Good news, this unlocked phone is fully compatible with Metro PCS, as well as any other GSM based cellular network. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byRobert - 3 years agoTarget expert support
Q: Compatible with Xfinity?
A: Hi, M! Regarding your question about the Samsung Galaxy S20 Ultra 5G 128GB ROM 12GB RAM G988 Unlocked Smartphone - Manufacturer Refurbished: This phone is unlocked though it won't work with the 3G it should be able to use their LTE and 5G networks. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byTaylor - 4 years agoTarget expert supportA: Yes
submitted by232_General - 4 years agoBrand expert
Q: I bought this phone and with the sim I get data and can text through the phone number but can't make calls. I've called my provider and went to several service centers but they can't fix, any tips?
A: It is odd that you can send text but not make calls. Please contact us directly. Our contact is on our main page.
submitted by232_General - 2 years agoBrand expert
Q: is it compatible with consumer cellular
A: Yes
submitted by232_General - 2 years agoBrand expert
Q: What does the screen look like?
A: There may be signs of light to moderate usage.
submitted by232_General - 2 years agoBrand expert
Q: what is the status of battery on these phones? is the battery new? 80%? 90% of original?
A: These pre-owned/refurbished products are inspected and tested to ensure they are fully functional. There may be signs of light to moderate usage. This unit has been deemed functional by a manufacturer-approved carrier. We perform an additional diagnostics examination to ensure quality control. If applicable, the finger sensor may show some wear, but has been tested and is in normal working condition.
submitted by232_General - 2 years agoBrand expert
Q: Will this phone work with Total Wireless and can I use a 4G plan if I don't want to use the 5G or do I have to use the 5G? 5G is not available in my area yet so will the phone work with a 4G provider?
A: Yes
submitted by232_General - 2 years agoBrand expert
Q: This phone compatible with T-Mobile?
A: yes
submitted by232_General - 4 years agoBrand expert
Q: What about sprint/tmobile... is it compatible?
A: yes
submitted by232_General - 4 years agoBrand expert