$329.99 when purchased online
Target Online store #3991
About this item
Highlights
- Auto Workout Tracking & Advanced Run Coaching
- Advanced Sleep & Stress Management
- Body composition analysis and ECG heart monitoring
- Sleek, lightweight and customizable design
- LTE to stay connected wherever you are
- Voice commands: Talk to text, call and stream
- Pay with the tap of your watch with Samsung Pay
- Multi-day Battery
Description
Crush workouts and all your health goals with Samsung Galaxy Watch4, the smartwatch that gets you. Push yourself to the next level with Auto Workout Tracking, Advanced Run Coaching, and Group Challenges. Track heart and lung endurance with oxygen level monitoring. Combining style and function, Galaxy Watch4 offers a number of fashionable bands to match your every mood and all-day comfort to keep you looking great from the locker room to the conference room. Staying on top of your day on the go is a breeze with Google app integration and call-text-notification connectivity. Galaxy Watch4 delivers everything you need to conquer your day, no matter where you are or what’s on your plate. ¹
Body Composition Analysis
Get ready to crush your wellness goals - Galaxy Watch4 is the first smartwatch ever to offer body composition data right on your wrist. NO more waiting in line for a reading at the gym. On your own schedule, you can now get readings on body fat, skeletal muscle, body water, basal metabolic rate and Body Mass Index. ²
Advanced Sleep / Continuous SpO2
Wake up feeling refreshed and recharged every day with Advanced Sleep tracking. When you go to bed, the sleep tracker on your Galaxy Watch4 starts monitoring your sleep and Sp02 levels continuously. This info is combined with snoring assessments captured on your smartphone to help you figure out how to improved your overall sleep quality. ³
ECG
Galaxy Watch4 helps you take care of your heart with accurate ECG Monitoring, helping you keep an eye on possible atrial fibrillation, a common form of irregular heart rhythm. Get a step ahead with personalized readings to share with your doctor using the Samsung Health Monitor app on your Galaxy-compatible phone. ⁴
Fitness / Auto Workout Tracking
Make the most of every workout with Auto Workout Tracking that recognizes six popular activities, from running to rowing to swimming, automatically in just three minutes. Keep your routine fresh and exciting by manually tracking up to 90 different workouts, including complex activities like HIIT. Need a boost of extra motivation? Connect to dynamic fitness challenges with your friends or tap into professional coaching sessions through your Samsung Health app. ⁵
V02 Max / Advanced Run Coaching
Get the most out of every mile with Advanced Run Coaching. Galaxy Watch4 tracks your running distance and performance, so you set your running goals — and then leave them behind in a trail of dust as you break them. Get stronger with every workout by keeping an eye on the oxygen level in your body to manage / track heart and lung endurance. ⁶
Sleek and lightweight Design
Look great while crushing your day with the sleek, lightweight and customizable Galaxy Watch4. Combining fashion and function, it’s made to move with you while working out, and it matches your mood and your outfit with bands ranging from green, silver, pink and black, plus a variety of faces. ⁷
LTE Connectivity
In a “no Wi-FI” zone? No problem. With LTE Connectivity, you’re always connected on your Galaxy Watch4. Call, text, stream music and receive notifications just like you would with Wi-FI. Plus, control it all with the command of your voice, from the integrated speaker to your Buds to your microphone. ⁸
What's included -
1. Watch with band
2. USB C Charger
3. Quick Start Guide
Legal
¹ All participants must have the latest version of the Samsung Health app, downloadable via Galaxy Store and/or Google Play Store. Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use. The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
² The Samsung BIA is a body analyzer that uses bioelectrical impedance analysis (BIA) technology to track body composition based on weight, body fat, body mass index (BMI), skeletal muscle, body water and basal metabolic rate (BMR) measurements. It is not intended to specifically diagnose or treat a medical condition.
³ The SpO2 measurement software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. The snoring measurement requires smartphone with android 6.0 or later, 1.5GB or RAM, phone within 2 feet of user, with snore detection enabled through Samsung Health app version 6.18 or higher.
⁴ For clinical trial results concerning the accuracy of the ECG monitor, visit https://www.samsung.com/us/apps/samsung-health-monitor/. The ECG Monitor app is not intended to replace traditional methods of diagnosis or treatment and is for information purposes only. The ECG Monitor app is not intended for users with known arrhythmias other than atrial fibrillation or users under 22 years old. Users should not interpret or take clinical action based on the device without consultation of a qualified healthcare professional. Requires Samsung Galaxy Smartphone with Android 7 or later and Samsung Health Monitor app (available only at the Samsung Galaxy app store).
⁵ Water-resistant up to 50 meters per ISO standard 22810:2010. Not intended for scuba diving. Avoid excessive, sudden temperature changes and high-velocity activities. Rinse in fresh water / dry after use in seawater or chlorinated water. Consistent with IPX8 rating, water resistant in up to 5 feet of water for up to 30 minutes. Rinse residue/dry after wet. All participants must have the latest version of the Samsung Health app, downloadable via Galaxy Store and/or Google Play Store.
⁶ The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use.
⁷ Select interchangeable watch bands sold separately.
⁸ 4G LTE stand-alone connectivity only available on Samsung Galaxy Watch4 LTE / Galaxy Watch4 Classic LTE versions. Stand-alone voice calling and stand-alone text messaging on LTE version require initial pairing with an eligible Android 6.0 or later smartphone device and separate qualifying wireless plan. Your carrier may not support stand-alone voice calling, or support may be available only in certain areas. Please check with your carrier for more information. Stand-alone functionality limited if paired phone is not powered on or connected to a wireless network.
Body Composition Analysis
Get ready to crush your wellness goals - Galaxy Watch4 is the first smartwatch ever to offer body composition data right on your wrist. NO more waiting in line for a reading at the gym. On your own schedule, you can now get readings on body fat, skeletal muscle, body water, basal metabolic rate and Body Mass Index. ²
Advanced Sleep / Continuous SpO2
Wake up feeling refreshed and recharged every day with Advanced Sleep tracking. When you go to bed, the sleep tracker on your Galaxy Watch4 starts monitoring your sleep and Sp02 levels continuously. This info is combined with snoring assessments captured on your smartphone to help you figure out how to improved your overall sleep quality. ³
ECG
Galaxy Watch4 helps you take care of your heart with accurate ECG Monitoring, helping you keep an eye on possible atrial fibrillation, a common form of irregular heart rhythm. Get a step ahead with personalized readings to share with your doctor using the Samsung Health Monitor app on your Galaxy-compatible phone. ⁴
Fitness / Auto Workout Tracking
Make the most of every workout with Auto Workout Tracking that recognizes six popular activities, from running to rowing to swimming, automatically in just three minutes. Keep your routine fresh and exciting by manually tracking up to 90 different workouts, including complex activities like HIIT. Need a boost of extra motivation? Connect to dynamic fitness challenges with your friends or tap into professional coaching sessions through your Samsung Health app. ⁵
V02 Max / Advanced Run Coaching
Get the most out of every mile with Advanced Run Coaching. Galaxy Watch4 tracks your running distance and performance, so you set your running goals — and then leave them behind in a trail of dust as you break them. Get stronger with every workout by keeping an eye on the oxygen level in your body to manage / track heart and lung endurance. ⁶
Sleek and lightweight Design
Look great while crushing your day with the sleek, lightweight and customizable Galaxy Watch4. Combining fashion and function, it’s made to move with you while working out, and it matches your mood and your outfit with bands ranging from green, silver, pink and black, plus a variety of faces. ⁷
LTE Connectivity
In a “no Wi-FI” zone? No problem. With LTE Connectivity, you’re always connected on your Galaxy Watch4. Call, text, stream music and receive notifications just like you would with Wi-FI. Plus, control it all with the command of your voice, from the integrated speaker to your Buds to your microphone. ⁸
What's included -
1. Watch with band
2. USB C Charger
3. Quick Start Guide
Legal
¹ All participants must have the latest version of the Samsung Health app, downloadable via Galaxy Store and/or Google Play Store. Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use. The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
² The Samsung BIA is a body analyzer that uses bioelectrical impedance analysis (BIA) technology to track body composition based on weight, body fat, body mass index (BMI), skeletal muscle, body water and basal metabolic rate (BMR) measurements. It is not intended to specifically diagnose or treat a medical condition.
³ The SpO2 measurement software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. The snoring measurement requires smartphone with android 6.0 or later, 1.5GB or RAM, phone within 2 feet of user, with snore detection enabled through Samsung Health app version 6.18 or higher.
⁴ For clinical trial results concerning the accuracy of the ECG monitor, visit https://www.samsung.com/us/apps/samsung-health-monitor/. The ECG Monitor app is not intended to replace traditional methods of diagnosis or treatment and is for information purposes only. The ECG Monitor app is not intended for users with known arrhythmias other than atrial fibrillation or users under 22 years old. Users should not interpret or take clinical action based on the device without consultation of a qualified healthcare professional. Requires Samsung Galaxy Smartphone with Android 7 or later and Samsung Health Monitor app (available only at the Samsung Galaxy app store).
⁵ Water-resistant up to 50 meters per ISO standard 22810:2010. Not intended for scuba diving. Avoid excessive, sudden temperature changes and high-velocity activities. Rinse in fresh water / dry after use in seawater or chlorinated water. Consistent with IPX8 rating, water resistant in up to 5 feet of water for up to 30 minutes. Rinse residue/dry after wet. All participants must have the latest version of the Samsung Health app, downloadable via Galaxy Store and/or Google Play Store.
⁶ The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use.
⁷ Select interchangeable watch bands sold separately.
⁸ 4G LTE stand-alone connectivity only available on Samsung Galaxy Watch4 LTE / Galaxy Watch4 Classic LTE versions. Stand-alone voice calling and stand-alone text messaging on LTE version require initial pairing with an eligible Android 6.0 or later smartphone device and separate qualifying wireless plan. Your carrier may not support stand-alone voice calling, or support may be available only in certain areas. Please check with your carrier for more information. Stand-alone functionality limited if paired phone is not powered on or connected to a wireless network.
Features: Gray (band)
Weight: 1 Ounces
Water Resistance: Water-Resistant
Product Model: Samsung Galaxy Smartwatch
Electronics Features: Customizable Watch Faces, Route Tracking, Built-In GPS, Built-In Microphone, Music Capabilities, Mobile Payment Technology, Lap Time, Stopwatch, Touchscreen Display, Wireless Charging, App Notifications, Makes and Receives Calls and Texts When Paired with Compatible Device, Orientation Sensor, Built-In Speaker, Reminders to Move
Connection Type: No Wired Connection Ports
Material: Watch Band: Silicone
Includes: USB Power Adapter
Operating System Compatibility: Android
Wireless Technology: Bluetooth
Screen Size: 1.36 Inches
Activities tracked: Water Intake, Tennis, Golf, Dynamic Workout Activities, Running, Daily Workout Memory, Kayaking, Hiking, Weights, Multisport Modes, Skiing, Cycling, Walking, Yoga, Elliptical Training
IP rating: IP68
Maximum Battery Charge Life: 3 Days
Metrics Measured: Calories Burned, Sleep Quality, Menstruation, Stress Level, Body Fat Burned, Daily Distance, Sleep Duration, Body Temperature, Elevation Climbed, Heart Rhythm (ECG), Heart Rate, Total Steps, Blood Oxygen Level (SpO2), Ovulation, Active Minutes
Material: Aluminum
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: August 27, 2021
TCIN: 83802427
UPC: 887276554990
Item Number (DPCI): 057-03-4412
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 11.33 inches length x 2.36 inches width x 1.33 inches height
Estimated ship weight: 0.41 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
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4.2 out of 5 stars with 2115 reviews
quality: 4.43 out of 5
value: 4.43 out of 5
66% would recommend
12 recommendations
It makes me happy
5 out of 5 stars
Bab218 - 14 days ago
originally posted on Samsung UK
I've had my watch for over 3 or 4 years I believe. It's the second pbe I'm.getting or rather the third smasinf watch but it's by far the best in terms of durability and versatility. I do take care of it and I know there are newer versions but I believe in the old idea that a good watch should be for life. I love it. I'm hoping of I do upgrade, it will beto something similar and only for compatibility reasons. As a.watch I'm grateful I chose ot and.it makes me happy
No longer receive notifications from my SamsungS23
3 out of 5 stars
Dean26 - 3 months ago
originally posted on Samsung UK
[This review was collected as part of a promotion.] The watch itself is a lovely design, comfortable and used to work well with my Samsung S23. Which is the reason I chose a Samsung watch. However, since the last update, on Christmas Day 2024, I no longer receive notifications from my phone. This is despite turning off and on, unpairing and repairing, resetting the watch and starting from scratch. Nothing has worked to get it back to how it was pre-update. I thought updates were meant to make things better?... This has put me off purchasing a Samsung watch in the future. Also, the battery life isn't great.
1 reply from CX team - 3 months ago
Thank you for sharing with us this review about your Galaxy Watch4, Dean. While we are pleased to read that you like the prestigious and comfortable design of this model, we also appreciate that you have been experiencing an issue since the last update, where the device no longer receives notifications from your Galaxy S23. It is also our understanding that you tried a series of troubleshooting steps to fix this, although the issue is persisting. In this instance, we recommend reaching out to our colleagues, who will be able to offer you full support by getting this resolved as soon as possible. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
Not been to try it
1 out of 5 stars
Geordie77 - 3 months ago
originally posted on Samsung UK
Nothing, currently cant wear it, gift only inclusive to those with small wrists and dont have the money to buy bigger straps
Samsung Watch 4
5 out of 5 stars
Sistersue - 5 months ago
originally posted on Samsung UK
Took a little getting to know as I have had a fitbit for a few years
1 reply from CX team - 5 months ago
Thank you very much for your feedback, Sue! We are over the moon to see that you're enjoying your new Watch4, now that you have mastered the features and how to navigate them! Enjoy! ^CR at Samsung Support
Yes
5 out of 5 stars
HURLEY - 6 months ago
originally posted on Samsung US
I bought this watch 4 years ago and haven't a problem with it in all this time.
Good appearance
3 out of 5 stars
Jay Cee - 6 months ago
originally posted on Samsung UK
The choice of faces is good. Lots of features. Easy and quick to charge. Battery life is very disappointing so I don't use most the features as battery power doesn't even last a day. With just basic phone connectivity it might last 2 days.
1 reply from CX team - 6 months ago
We're pleased to see that you're loving the gorgeous design of your Galaxy Watch4, Jay, and the wealth of customisable options for having it reflect your own style. It's packed with all the apps and features that you'd need to keep in touch with your world on the go, or help manage you health and wellness. While it's good to see that you're getting a fast recharge, we'd like to help make sure that the battery is delivering the same levels of performance. If you follow this link you'll find a handy guide for how to optimise the battery, so that you get the most out of every charge: https://spr.ly/6424SCSZO ^DB at Samsung Support
Bad features
1 out of 5 stars
Abena - 6 months ago
originally posted on Samsung US
I bought this watch a year ago and have used it 5 times because of it bad battery life, now it won't even charge and won't turn on. I called Samsung and they refused to fix because it's out of warranty. TBH, this is the worst purchase I have ever made, with all that money, it didn't even last me a year.
1 reply from Social Commerce team - 6 months ago
Thanks for reaching out to us, Abena. We really appreciate your feedback regarding the Galaxy Watch. If your watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link attached for options to help troubleshoot this. If this persists, please be sure to reach out to us at Samsung Support so that we can look into what can be done to get this resolved. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003100/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Poor battery, lousy bands
2 out of 5 stars
Evelyn - 6 months ago
originally posted on Samsung US
I bought this watch for the fall feature, and I think I'm really sorry. The battery sucks: it needs to be charged every day. If I were to activate more functions, it wouldn't last that long. I have a small wrist, so finding a watchband that would keep it snug was a challenge. I am not happy with this product.
1 reply from Social Commerce team - 6 months ago
Thanks for sharing your honest feedback with us, Evelyn. We always look forward to hearing from our valued customers. We see that you reached out to share your feedback on the Galaxy Watch4. The Galaxy Watch4 is the first smartwatch equipped with Wear OS powered by Samsung. That means you get seamless access to all your favorite apps right on your wrist. Best of all, there's a rich app selection from music streaming apps to a massive library of health and fitness apps. The Watch4 also provides up to 40 Hours of battery life. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options that should help increase your watch's battery life. If this continues to be your experience, do not hesitate to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/troubleshooting/TSG01003232/ smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Great features tracks every thing from slerp to ex
5 out of 5 stars
Rixter1978 - 6 months ago
originally posted on Samsung UK
Easy to use, just love it tbh, just wish there were longer straps with it
1 reply from CX team - 6 months ago
We are very pleased to see you are loving the Watch4! You can certainly go to new heights with your fitness goals, thanks to the BioActive Sensor and Samsung Health, the possibilities are endless! With the extraordinary Sleek Coaching, you will receive personal programmes to get the best sleep, which is gathered by all the data from your sleep patterns! We have a great range of straps available to purchase on our website, which can help with the fit and show off your personality as well! Here is the link which shows the straps that may suit your needs: https://spr.ly/6425qIwNT ^LB at Samsung Support
Not suitable for swim tracking
1 out of 5 stars
Furq - 6 months ago
originally posted on Samsung US
In 2 years I had this watch I took it to swim once to the gym pool and the watch died
1 reply from Social Commerce team - 6 months ago
Thanks for reaching out to share your feedback with us, Furq. Your feedback is essential as we continue to make improvements. We see that you reached out to share your thoughts on the Galaxy Watch4. The Galaxy Watch4 has a water resistance rating of 50 meters under the ISO standard. It is not suitable for diving or high-pressure water activities. If the device or your hands are wet, they must be dried thoroughly prior to handling. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please reach out to us at Samsung Support so that we can further assist you with this. -Kelvin smsng.us/Samsung- Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
it's OK
5 out of 5 stars
djjb - 7 months ago
originally posted on Samsung UK
it does what it say it will well done oh but strap it pointless
1 reply from CX team - 7 months ago
Thank you very much for taking the time to share your feedback with us. We are pleased to see those shining five stars, however, we are keen to discuss any issues you are experiencing with the strap. With more information we are certain we can provide the support you need! Please get in touch with our experts directly. You can find all our contact methods and their operating hours here: https://spr.ly/6425qydVL. ^CR at Samsung Support
Great features
5 out of 5 stars
NETPROJECTS - 7 months ago
originally posted on Samsung US
Works perfectly and has great features for a watch.
Great product
5 out of 5 stars
NETPROJECTS - 7 months ago
originally posted on Samsung US
Works like a charm, i love the hands free features that it has.
Great Watch
5 out of 5 stars
WatchLover - 7 months ago
originally posted on Samsung UK
My Galaxy Watch 4 40mm Is Perfect It Has Everything I Need! I Might Even Get The New Watch 7 Or 6 They Are All So Amazing And Have Been Carefully Thought Through Amazing Product!
1 reply from CX team - 7 months ago
We are delighted to read that you think the Galaxy Watch4 is the perfect watch because it comes with everything you need! This brilliant product is packed with a great range of features, ready to help you live a happier and healthier life in the smartest way possible. In the meantime, if you ever want to upgrade to the Galaxy Watch6 or the Galaxy Watch7 and have any questions, please don't hesitate to speak to our friendly Support Teams. You can find our full contact details and opening times here: https://spr.ly/6427UbkYv ^CL at Samsung Support
Great
5 out of 5 stars
Mrs M57 - 7 months ago
originally posted on Samsung UK
Hiw I have never had this before can't imagine how I've managed with the watch Love it
1 reply from CX team - 7 months ago
Thank you so much for your wonderful review! We are over the moon to see how impressed you are with your new Galaxy Watch4! With such a wide range of incredible features from the convenience of your wrist, this amazing tech is sure to enhance your day-to-day life! Whether that's keeping on top of notifications and chats, or recording and measure health and activity! ^CR at Samsung Support
Not impressed
2 out of 5 stars
Tjr82 - 8 months ago
originally posted on Samsung US
So far my experience with this watch has been less than enjoyable. Most apps available for the watch through the app store don't work the way they should and the actual amount of useful apps is very very limited. I guess I didn't realize before buying the watch that 90% of my everyday apps like Facebook, twitter, my bank app, ect weren't available for the watch. Not impressed with the fact that I can't stream music through my watch, so far it's basically just a remote to control the music as it plays through your phone. Constanly have problems with the body mass measuring, it makes it to 67% and errors out saying i n3ed to move my watch further up my arm and no matter how far i move it or how tight i make it it doesnt ever seem to work correctly. Pretty much the only useful thing for me is the sleep tracking. Overall if I had the choice again I wouldn't have purchased the watch.
1 reply from R&R Team team - 7 months ago
We appreciate you reaching out to share your review with us! We always love hearing from our customers and getting your insights. We see that you reached out regarding the Galaxy Watch4. The Bioelectrical Impedance Analysis (or BIA) sensor on your new Galaxy Watch allows you to accurately measure your body composition. This includes details such as your body fat percentage, body water content, and skeletal muscle mass. You can review our guide to learn more about taking these measurements with your Galaxy Watch in the link attached. Make sure your Galaxy Watch has been updated to the latest software version. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin https://www.samsung.com/uk/support/mobile-devices/measure-your-body-composition-with-the-galaxy-watch-series/?srsltid=AfmBOoo8p4I4TdN4wHNDq3HA1wFVC_ip5pykxh3awzsfMc0RRHD9s9r- smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Nice watch, disappointing battery
4 out of 5 stars
bonecruncher - 8 months ago
originally posted on Samsung UK
Overall very happy. Got this for a couple of reasons: 1. To find out how I'd get on with it - So far so good! 2. To see if it would be legible in sunlight (something that was really annoying with my current device) - It is, even in bright sunlight. However, battery life a bit disappointing - lasts just over 24 hours. Recharges by 50% or more while I'm getting ready in the morning. Did see reviews of other devices with larger batteries that didn't even last a day! There is a "Watch only" mode that suggests the battery would last 12 days. Haven't tried that yet.
1 reply from CX team - 8 months ago
We're glad to hear you're getting on well with your Galaxy Watch4, and it shines brighter than the brightest of days. We'd like to earn that 5th star by looking at the battery with you. We have a handy guide full of hints and tips to help you get the most out of your smartwatch battery: https://spr.ly/6420Wc0sp If you would like further support on this, our helpful Technical Support Team are on hand to support. Contact methods and all the opening times can be found here: https://spr.ly/6423Wc0sX ^ES at Samsung Support
Good watch
4 out of 5 stars
Michael 64x - 8 months ago
originally posted on Samsung UK
Good watch, but terrible battery. Great peice of kit let down by the battery. Can't get 24hrs out of it which means you can't wear it all night for the sleep monitoring.
1 reply from CX team - 8 months ago
We're glad that you are loving the majority of your Watch4, Michael, so do want to make sure that you're getting everything that you need from it. We do have some handy tips for how to optimise the battery, so that you get the most from every charge, which you can find by following this link: https://spr.ly/6423mfFDU ^DB at Samsung Support
Poor water resistance
3 out of 5 stars
RT10 - 8 months ago
originally posted on Samsung UK
The water resistance feature is poor and it's not made clear that you can't use the watch when swimming in a chlorine pool. There is even an indoor swimming feature on the watch which would indicate you can swim with it in your average chlorine indoor pool, apparently it is only advised to swim in fresh water with the watch.
1 reply from CX team - 8 months ago
Thank you for your review. We are sorry to read that you are unhappy with the water resistance of your new Galaxy Watch4, and that you were unaware the watch is only suitable for swimming in fresh water. If your watch has becomes damaged due to swimming in unsuitable water, please do not hesitate to contact our Technical Support Team directly, who can provide you with the options available to get your watch working perfectly again. You can find all our contact methods and their operating hours here: https://spr.ly/6428WBT4j. ^CR at Samsung Support
poor battery life
2 out of 5 stars
yinka elsie - 8 months ago
originally posted on Samsung UK
poor and awful battery life and i think samsung can do better on battery life. Asides that, its a beautiful watch to behold!!
1 reply from CX team - 8 months ago
We are sorry to read that, although you think the Galaxy Watch4 is a beautiful and very smart device, its battery life is not meeting your expectations, Yinka. Please follow this link, where you can find a comprehensive guide about how to keep the battery of your watch always optimised for the best performance in the short and long-term: https://spr.ly/6427mIVlz If you need more assistance with making the most of your watch, including with its battery, please get in touch with our Support Teams, who are always happy to help. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6428mIVlM ^CL at Samsung Support