Q&A(8)
Q: Do you offer an assembly service?
A: Hi Claudia - Thanks for reaching out. Yes, we do offer In Home Assembly. Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Schwinn Team
submitted bySchwinn Fitness Team - 3 years agoBrand expertA: They are not currently offering assembly service.
submitted byKat in LA - 6 months ago
Q: Are the metrics on the LCD display visible without the app(s)/subscription?
A: Hi - Yes, the screen is visible without using any apps.- Schwinn Team
submitted bySchwinn Fitness Team - 2 years agoBrand expertA: Yes, the screen is visible without using any apps. You just have to have the bike plugged into the electrical outlet (there's an adaptor that attaches to bottom front base).
submitted byliuam - 3 years ago
Q: can the bike be used without a subscription or app?
A: Hi! - Yes, the JRNY membership is not required. Thank you! - Schwinn Team
submitted bySchwinn Fitness Team - 2 years agoBrand expertA: Yes, you can ride on your own without any apps, however there are no pre-set programs so you have to decide what you want to do. I just bought mine and have only been cycling on my own so far without any apps.
submitted byliuam - 3 years ago
Q: I am 5'1" with a 25" inseam will I be able to adjust the seat to a comfortable position to reach the petals and handles
A: Hi - Great question! We would recommend contacting our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Schwinn Team
submitted bySchwinn Fitness Team - 2 years agoBrand expert
Q: Two questions: 1. Does the readout show the resistance level? 2. It says the JRNY membership for a year is required and included in the purchase price, is renewing it mandatory as well? Thanks
A: Hi! Great questions! Yes, it will register resistance level in the features while working out. We offer the 12-Month Free Trial JRNY Membership which can be canceled anytime. It is not required for the use/function of the bike and you can opt out of the renewal. We hope this helps! - Schwinn Team
submitted bySchwinn Fitness Team - 3 years agoBrand expert
Q: is there a pedal adapter for SPD clips?
A: Hi! Thanks for asking! We recommend contacting our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Schwinn Team
submitted bySchwinn Fitness Team - 3 years agoBrand expert
Q: I purchased this spin bike and would like to activate the free iFit service. can you please tell mee Ed how I active that free one year membership?
A: Hi! Thanks for reaching out. Yes, we would be happy to help, please contact our JRNY: (888) 986-5528 Monday - Friday from 6 am to 5 pm PST or email JRNYplatform@Nautilus.com for further assistance. Thanks! - Schwinn Team
submitted bySchwinn Fitness Team - 3 years agoBrand expert
Q: What are the assembled dimensions?
A: Hi! The Schwinn iC4 dimensions are L123.7 cm(48.7”) H131.6 cm (51.8”) W53.9 cm(21.2”) - Schwinn Team
submitted bySchwinn Fitness Team - 3 years agoBrand expert