Q&A(4)
Q: Are heating components in the neck section of the heating pad? If so, does the heat penetrate the neck area well?
A: Hello - Thank you for asking. Yes, the heat goes up through the middle of the neck area. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
submitted byMS Customer Service - 3 months agoBrand expert
Q: Is this item for both men and women ? Wanting to buy for my dad size L to XL
A: Hello - Thank you for asking. Yes, men can also use this product. If you have any additional questions or concerns, please connect with our team directly at 1-800-374-2744 or fill out a form at https://mscustomercare.com/.
submitted byMS Customer Service - 4 months agoBrand expert
Q: is there massage AND heat located at the TOP and FRONT of the shoulders
A: The internal components are placed on the back side and would not reach the front of the shoulders. However, the heat will reach all parts of the vest. Thank you
submitted byMS Customer Service - 5 months agoBrand expert
Q: What is the cord length?
A: Hello, the cord on this item is around 6.5' long. Thank you
submitted byMS Customer Service - 2 years agoBrand expert
Q: What is the maximum voltage?
A: Hello, This is an AC plug-in item with a wall adapter that is rated from 100-240v. Thank you
submitted byMS Customer Service - 2 years agoBrand expert