Q&A(12)
Q: what are the dimensions?
A: The Smithsonian Telescope / Monocular is 15" long, when open, 12 1/8" when closed. The stand height is about 12 1/2".
submitted byNSI Product Support Team - 2 years agoBrand expert
Q: What magnification does this have?
A: The Smithsonian Telescope / Monocular lets you view things at 30 times their actual size.
submitted byNSI Product Support Team - 1 year agoBrand expert
Q: Can you see Galilean satellites with this? And what about Saturn's rings?
A: You can see large celestial objects like the moon. To view things as far away as Galilean satellites and Saturn, you would need a higher-power telescope.
submitted byNSI Product Support Team - 1 year agoBrand expert
Q: what mm is the objective lens. is it 80x100mm?
A: It's a 30mm objective lens.
submitted byNSI Product Support Team - 2 years agoBrand expert
Q: what is the telescope made of
A: The telescope is made of plastic and metal components, and the tripod is aluminum.
submitted byNSI Product Support Team - 2 years agoBrand expert
Q: Can you see any planet clearly with it or the ISS?
A: You will be able to clearly see the moon and large celestial objects, as well as birds and things on earth, but to see planets and the ISS you would want a telescope with much higher magnification.
submitted byNSI Product Support Team - 2 years agoBrand expert
Q: Why are review not good
A: Some users may not understand how to adjust the lens to make the picture clear. Please rest assured that if you ever purchase one of our products and you aren't happy with it, we will make things right. All you have to do is reach out to our customer service team at custserv@nsi-int.com, and we will be happy to help you. Just put "Target Review Follow Up" in the subject line.
submitted byNSI Product Support Team - 3 years agoBrand expert
Q: Why so many bad reviews though ? I’m about to purchase it but I’m nervous if disappoints .
A: If you purchase one of our products and are unhappy for any reason, you need only contact our customer service department at custserv@nsi-int.com. Put "Target Review Follow Up" in the subject line, and we will always do our best to make things right.
submitted byNSI Product Support Team - 3 years agoBrand expert
Q: Hi I want to buy it but first I need to know how big is the tri pod that it comes with and does it adjust?
A: The tripod is a fixed 14 inches. It does not adjust.
submitted byNSI Product Support Team - 4 years agoBrand expert
Q: There are a lot of negative reviews for this telescope. Are the complaints about blurriness from people who don’t understand the lenses need to be focused to see clearly?
A: You must slowly push and pull the eyepiece to bring objects into focus.
submitted byNSI Product Support Team - 5 years agoBrand expert