Q&A(15)
Q: How big is the ball? Is it 8"?
A: The globe is 5". When it sits on the base, it is 8 1/2" high.
submitted byNSI Product Support Team - 5 years agoBrand expertA: I believe it is a 5" ball.
submitted byLeeman71 - 7 years agoA: how big is the Smithsonian Plasma ball? how tall & wide @ Dose the Smithsonian plasma ball comes with a power cord ?
submitted byPaul Paxton - 2 years ago
Q: Does this produc contain magnets? If so, how big are they?
A: This product does not contain any magnets.
submitted byNSI Product Support Team - 4 months agoBrand expert
Q: como se activa el audio? como funciona? ya tengo estte producto pero no sabemos como usar el audio, no trae cable ni nada, cuando activamos el boton en audio no hace nada
A: If you slide the switch on the bottom of your Plasma Ball to "Normal", it will respond to touch. If you slide it to "Audio", it will respond to sound. Is either mode working? If not, it could be that you need 6 fresh "AA" batteries. If your batteries are fresh and your Plasma Ball is still not working, please reach out to our customer service team at custserv@nsi-int.com, and they will be happy to make things right.
submitted byNSI Product Support Team - 3 years agoBrand expert
Q: is this item #51802 ?
A: This is #51781 Smithsonian 5" Plasma Ball
submitted byNSI Product Support Team - 3 years agoBrand expert
Q: What does it weigh? I need to mail it.
A: In the box, it weighs 1 lb, 4 oz.
submitted byNSI Product Support Team - 3 years agoBrand expert
Q: I see this is recommended for ages 14+. Think my 4 and 6 year old boys would love this BUT am I an idiot asking for trouble if I get it? They are poster children for "this is why we can't have nice things." Ok I think I answered my own question.
A: We recommend the plasma ball for ages 14+ because the ball is made of glass.
submitted byNSI Product Support Team - 3 years agoBrand expert
Q: what is the output voltage and ampage
A: It is powered by 6 AA batteries (not included).
submitted byNSI Product Support Team - 3 years agoBrand expert
Q: why is the age range 14+? my 6 year old boy is interested in this for Christmas. just curious why it has such a high age recommendation?
A: Hi, Taylor. The ball is made of glass and, if not handled properly, could be dropped and broken. That's why we don't recommend it for young children and recommend it for ages 14+.
submitted byNSI Product Support Team - 4 years agoBrand expert
Q: Is this okay for someone with seizures?
A: Hi, Jan. We wish we could help, but we don't know the answer to your question. We encourage you to consult with a medical professional. If you need more information on the safety standards to which we adhere, please contact us at help@WubbleBall.com. Thanks!
submitted byNSI Product Support Team - 4 years agoBrand expert
Q: is this product made in china
A: This product is designed in America and manufactured for NSI in China.
submitted byNSI Product Support Team - 5 years agoBrand expert