Q&A(13)
Q: Does the bottle come with a lid? Mine did not so was not sure if it is suppose to.
A: Hi there! Yes, our plastic carbonating bottles arrive with a cap. If you did not receive one, please feel free to reach out to our customer care line to resolve this, or for any questions or concerns, Monday-Friday 9 AM-7 PM at 1-800-763-2258.
submitted bySodaStream Product Expert - 3 months agoBrand expert
Q: How do you put the bottles into soda stream
A: Hi there! To start, insert the bottle into the Snap-Lock mechanism. Once inserted properly, the Snap-Lock will catch the bottle and hold it in a vertical position suspended above the base. There will be a space between the bottom of the bottle and the base of the Sparkling Water Maker.
submitted bySodaStream Product Expert - 4 months agoBrand expert
Q: How is the art different from the terra?
A: Hi there! You can compare all of our machine models online here: https://sodastream.com/blogs/explore/compare-sparkling-water-makers
submitted bySodaStream Product Expert - 5 months agoBrand expert
Q: what is waranty for the machine.
A: Hi there! We offer a 2-year retail warranty for our machines.
submitted bySodaStream Product Expert - 5 months agoBrand expert
Q: Can this create something similar to mineral water?
A: Hi there! Our machines produce only sparkling water. Any flavorings or enhancements can be done afterwards to your preference!
submitted bySodaStream Product Expert - 5 months agoBrand expert
Q: Can this make seltzer water?
A: Hi there! Yes, our machines produce sparkling water.
submitted bySodaStream Product Expert - 5 months agoBrand expert
Q: Do they still make syrups to make sodas and energy drinks
A: Hi there! Our entire flavor catalog can be found here: https://sodastream.com/collections/flavors
submitted bySodaStream Product Expert - 5 months agoBrand expert
Q: How much carbonation do you use on each filling with Art machine? Pull lever once or more??
A: Hi there! To carbonate, push the carbonating lever all the way down. Hold for 1 second and release. Make sure not to push too hard. Repeat 3 times for standard fizz and 5 times for strong fizz.
submitted bySodaStream Product Expert - 8 months agoBrand expert
Q: How is the syrup added
A: Hi there! To add Classic sparkling drink syrups in a 1L SodaStream bottle: 1. Pour drink mix to the inner middle line of the measuring cap. Do not fill above this line. 2.Tilt the carbonating bottle and add drink mix. 3.Close the cap and shake gently. Enjoy!
submitted bySodaStream Product Expert - 9 months agoBrand expert
Q: what SodaStreams have cords?
A: Hi there! Our E-Terra model comes with a cord for plug in.
submitted bySodaStream Product Expert - 1 year agoBrand expert