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Q&A(31)

Q: Do they have a microphone?

submitted by Zoran - 4 years ago
  • A: Hi Zoran, thanks for your inquiry. we appreciate your interest in our newest industry-leading noise canceling headphones. Yes, this unit has built-in microphones that used for phone calls and noise canceling. Erin

    submitted bySonyListens - 4 years ago
    Brand expert
  • A: Hi, Zoran! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Yes! These headphones have a microphone. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byTaylor - 4 years ago
    Target expert support
  • A: Yes these and the xm3's are the only headphones people can handle taking to me via bt with.

    submitted byWillyjumper - 4 years ago

Q: Are they comfortable for glass wearers?

submitted by Inangelshands3 - 8 months ago
  • A: Yes, but even though it may seem obvious, put your glasses on before the headset, and you should be fine.

    submitted bytseliot - 7 months ago
  • A: Hi Inangelshands3, thanks for reaching out about Sony WH-1000XM4 Noise Canceling Overhead Bluetooth Wireless Headphones - Black Yes. The adjustable updated design relieves pressure for long-lasting comfort If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 8 months ago
    Target expert support

Q: is there a lifetime warranty to go with the high price?

submitted by Happy1 - 2 years ago
  • A: Hi Happy1, thanks for reaching out about Sony WH-1000XM4 Noise Canceling Overhead Bluetooth Wireless Headphones. These headphone come with a 1 Year Limited Warranty. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 2 years ago
    Target expert support
  • A: Hi Happy1, Thank you for your inquiry! Our WH-1000XM4 wireless noise canceling headphones come with only 1-year manufacturer's warranty: https://www.sony.com/electronics/support/res/manuals/4599/40e69626689f987e884c7569427d0ed8/45991062M.pdf. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Hope this helps! Vincent

    submitted bySonyListens - 2 years ago
    Brand expert

Q: can these headphones be used wired as well??? no Bluetooth sometimes??? I prefer to just plug it in and shut off Bluetooth. nobody would use Bluetooth all of the time. once in a while when needed.

submitted by Happy1 - 2 years ago
  • A: Hi Happy1, thanks for reaching out about Sony WH-1000XM4 Noise Canceling Overhead Bluetooth Wireless Headphones. Yes this has the ability to plug into audio jack provides added flexibility when wireless connection is not possible. They do still require to be powered on. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 2 years ago
    Target expert support
  • A: Hi Happy1, Good news! Our WH-1000XM4 wireless noise canceling headphones can be used using the supplied headphone cable. When using the headphone cable, the Bluetooth function cannot be used. To know more, visit: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752734.html. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for your inquiry and I hope this helps! Vincent

    submitted bySonyListens - 2 years ago
    Brand expert

Q: are thez bettor than the bose qc35ii?????????????????????????????????????????????????????

submitted by Dr Dre - 3 years ago
  • A: Hi Dr Dre, The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay

    submitted bySonyListens - 3 years ago
    Brand expert
  • A: Hi, Dr Dre! Regarding your question about the Sony WH-1000XM4 Noise Canceling Overhead Bluetooth Wireless Headphones: Your absolutely correct! This WH-1000XM4 has both Bluetooth as well as standard 3.5mm audio cable option as well. This even has a newer USB-C connection for quicker charge time. If you have any further questions, please don't hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byRobert - 3 years ago
    Target expert support

Q: Hey there are the Sony WH-1000XM4 play music louder than the Sony WH-1000XM3's?

submitted by Tony - 4 years ago
  • A: Hi Tony, thanks for your inquiry. In my opinion, loudness is not a good measurement for sound quality of certain products. However, we can guarantee you that the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The WH1000XM4 utilizes DSEE Extreme™ (Digital Sound Enhancement Engine) which upscales compressed digital music files in real-time. Dynamically recognizing the instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience. The new WH1000XM4 will reduce noise better than the prior model. It does this in part by utilizing the 5 built-in microphones to remove the directional sound. Also, the WH1000XM4 features smart listening technology to enhance your listening. With this, you can simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not. Finally, we also gently adjusted the design of the headphones. We added more cushioning to the headband and ear padding. We also changed the outside dimensions of the headphones slightly so they sit more comfortably over your head. I hope this helps. Erin

    submitted bySonyListens - 4 years ago
    Brand expert
  • A: Hi, Tony! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Admittedly being louder isn't a good way to measure quality in my opinion, the WH-1000XM4 offers more of a neutral-leaning sound, while the WH-1000XM3 boosts the bass by around 5dB, which makes a perceptible difference. Ultimately, this means that drums and bass guitars will sound a bit louder on the older pair. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byTaylor - 4 years ago
    Target expert support

Q: Are these louder than the previous model the - Sony WH-1000XM3?

submitted by Tony - 4 years ago
  • A: Hi Tony, thanks for your inquiry. In my opinion, loudness is not a good measurement for sound quality of certain products. However, we can guarantee you that the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. The WH1000XM4 utilizes DSEE Extreme™ (Digital Sound Enhancement Engine) which upscales compressed digital music files in real-time. Dynamically recognizing the instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience. The new WH1000XM4 will reduce noise better than the prior model. It does this in part by utilizing the 5 built-in microphones to remove the directional sound. Also, the WH1000XM4 features smart listening technology to enhance your listening. With this, you can simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not. Finally, we also gently adjusted the design of the headphones. We added more cushioning to the headband and ear padding. We also changed the outside dimensions of the headphones slightly so they sit more comfortably over your head. I hope this helps. Erin

    submitted bySonyListens - 4 years ago
    Brand expert
  • A: Hi, Tony! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Loudness is not a good way to measure sound quality in my opinion, the WH-1000XM4 offers more of a neutral-leaning sound, while the WH-1000XM3 boosts the bass by around 5dB, which makes a perceptible difference. Ultimately, this means that drums and bass guitars will sound a bit louder on the older pair. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byTaylor - 4 years ago
    Target expert support

Q: Do they have Google voice control?

submitted by Adrian - 4 years ago
  • A: Hi, Adrian! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Good news, this is compatible with Google Assistant voice controls, as well as being fully compatible with Amazon Alexa and Apple's Siri. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byRobert - 4 years ago
    Target expert support
  • A: Hi Adrian, Great news! Theses headphones support Google Assistant. Regards, Erin

    submitted bySonyListens - 4 years ago
    Brand expert

Q: Can these be wired also?

submitted by Michele - 4 years ago
  • A: Hi, Michele! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: Yes, you can connect them to your compatible audio device via the supplied headphone cable If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byRebecca - 4 years ago
    Target expert support
  • A: Hi Michele, Yes. These headphones can be used with wired connection. Erin

    submitted bySonyListens - 4 years ago
    Brand expert

Q: what about the manufacturer warranty?

submitted by Ido - 5 years ago
  • A: Hi Ido, these come with 1-year manufacturer's warranty. Regards, Erin

    submitted bySonyListens - 4 years ago
    Brand expert
  • A: Hi, Ido! Regarding your question about the Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones: These headphones have a 1-year limited manufacturer warranty. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.

    submitted byPatrick - 5 years ago
    Target expert support

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