$329.99 sale price when purchased online
$399.99 list price
Target Online store #3991
About this item
Highlights
- Industry Leading noise cancellation-two processors control 8 microphones for unprecedented noise cancellation. With Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
- Magnificent Sound, engineered to perfection with the new Integrated Processor V1
- Crystal clear hands-free calling with 4 beamforming microphones, precise voice pickup, and advanced audio signal processing.
- Up to 30-hour battery life with quick charging (3 min charge for 3 hours of playback)
- Ultra-comfortable, lightweight design with soft fit leather
- Multipoint connection allows you to quickly switch between devices
- Carry your headphones effortlessly in the redesigned case.
- Intuitive touch control settings to pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
- For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound
- With instant pause/instant play music automatically pauses when headphones are taken off and starts again when they are put back on.
Description
The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme and Hires audio support the WH-1000XM5 headphones provide awe-inspiring audio quality. And with the new Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
Weight: 2 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leather
Estimated Charge Time: 3.5 Hours
Electronics Features: Volume Control, Built-In Microphone, Adjustable Headband, Automatic Shut-Off
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Alexa, Android, Google Assistant
Model name: WH1000XM5/B
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Maximum Battery Charge Life: 30 Hours
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: May 20, 2022
TCIN: 86314264
UPC: 027242923232
Item Number (DPCI): 008-07-6495
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 8.625 inches length x 2.844 inches width x 11 inches height
Estimated ship weight: 1.62 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Does the plastic hinge break after a few months?
submitted by Alec - 7 months ago
A: Mine broke after about 12 months of use. This is usually how long sony WH1000 headphones last. I'm on my 2nd pair.
submitted byBen - 5 months agoA: Is the Sony WH-1000XM5 a refurbished product?
submitted bykim - 1 month agoA: Hi Anonymous, thanks for reaching out about the Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. Sony WH-1000XM5 Some users have reported that the hinge broke after a few months of use. Some factors that may have contributed to the breakage include folding the headphones, dropping them, or removing them with one hand. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST
submitted byRena - 7 months agoTarget expert support
Q: Why are y'all not answering people's questions directly?We want to know exactly what the Allstate insurance covers concerning these headphones: the hinge. Don't defer to "contact TGT", answer here.
submitted by Person BUYING from you - 8 days ago
A: Hi Person BUYING from you, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 7 days agoTarget staff support
Q: Is the Sony WH-1000XM5 a refurbished product?
submitted by kim - 1 month ago
A: Hi kim, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. No, it is a new item. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 1 month agoTarget staff support
Q: After reading about these headphones, the hinges seem to break a lot. I see there's an Allstate protection plan. Does that plan cover if the hinges break?
submitted by Rebecca - 5 months ago
A: Hi Rebecca, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 5 months agoTarget expert support
Q: Hi is there any student discount for this
submitted by Cade - 7 months ago
A: Hi Cade, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 7 months agoTarget staff support
Q: Hi are will the Sony XM5 pair with an IPhone 15 plus?
submitted by KD James - 8 months ago
A: Hi KD James, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. The Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones should work perfectly with Android and IOS devices. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 8 months agoTarget staff support
Q: Price was 249.9 and sale ends at Thu. Now 329,9 and ends Thu. I returned other headphones to buy these but not willing to pay more than 249.9. Not a good marketing.
submitted by Mikko - 1 year ago
A: Hi Mikko, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 1 year agoTarget expert support
Q: Do they come with wire for a piano that is not capable of wireless connection?
submitted by Jan - 1 year ago
A: Hi Jan, thanks for reaching out about the Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. The Sony WH-1000XM5 headphones have a Stereo Mini Jack and connection cable (approx. 1.2m) is included. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am -11 pm CST.
submitted byRena - 1 year agoTarget expert support
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4.5 out of 5 stars with 1428 reviews
58% would recommend
58 recommendations
Buyers Remorse
1 out of 5 stars
LittleOldLady - 5 days ago
originally posted on sony.com
The product may be marvellous but the initial instructions, the manuals and above all the website are ludicrously and unnecessarily convoluted and difficult to understand, One would think the Sony really didn't want one to use their products at all.
1 reply from Sony support team team - 3 days ago
Hi, Thank you for your feedback. We are sorry to hear that you are having concerns with the initial instructions and the manual of your WH-1000XM5. We understand that going through the manual can be difficult however, you can reach the same manual by using our online help guide, as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the TV's features: https://cutt.ly/QrhqZwe0 Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Phenomenal Headphones
5 out of 5 stars
Nessim - 6 days ago
originally posted on sony.com
5 Stars and well-deserved. Outstanding sound and an excellent app that’s used in conjunction to adjust the bass and treble. Excellent noise cancellation. Definitely the one to get when one is ready to upgrade to an advanced set of headphones.
1 reply from Sony North America Customer Support team - 5 days ago
Hi Nessim, thanks for sharing your wonderful experience with the Sony - WH1000XM5! We're thrilled to hear you're enjoying the extraordinary sound quality, and bass that you can get with the app. With industry-leading noise cancellation technology every beat in your songs comes to life! We hope you continue enjoying the headphones and thanks for choosing Sony. Regards, Dominick
Comfortable and most importantly excellent sound
5 out of 5 stars
Bob00032 - 7 days ago
originally posted on sony.com
I’m pleased with the overall quality. The sound is excellent and the noise cancelling is noticeably improved over previous models.
Amazing! Sound is crystal clear
5 out of 5 stars
Kl0u - 8 days ago
originally posted on sony.com
I bought these a few weeks ago and I've completely stopped using my Samsung Buds Pro2 as they are so comfortable to wear, the app is easy to use and you can customise your settings and the sound quality is amazing. Also battery life is just the cherry on top!!
Great feature
4 out of 5 stars
Bholu - 9 days ago
originally posted on sony.com
Good to use and nice sound system But I think it’s little heavy to carry during travelling as well I don’t aware all features and no one guided so struggling
1 reply from Sony support team team - 7 days ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-1000XM5, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Yet, we're sorry to learn that you're struggling to explore more about the features of the headset. You can always use our online help guide as it's really comprehensive and thorough, and you can use the search bar in it to learn more about the WH-1000XM5 settings and features: https://cutt.ly/krgcW2CJ Moreover, we appreciate your feedback regarding the weight of the headset; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. Furthermore, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Great sound
5 out of 5 stars
EdKolog - 10 days ago
originally posted on sony.com
It is exactly as I anticipated. I enjoy using it daily.
Best in the market
5 out of 5 stars
Sanmite - 11 days ago
originally posted on sony.com
Got this headphones has a gift and I loved it. The features and sound quality is top notch.
Stellar Headphones
5 out of 5 stars
bobalot - 13 days ago
originally posted on sony.com
I bought this product last month and can attest to how well designed it is. The headphones are comfy, the noise cancelling option works wonders, and the sound quality is immense. Sony have still got it!
Great headphones
5 out of 5 stars
Kar3025 - 13 days ago
originally posted on sony.com
Bought for my daughters 16th recently, she loves everything about them, better than apple
Great headphones but …
4 out of 5 stars
Hootan - 13 days ago
originally posted on sony.com
I'm really impressed with the sound quality and the exceptionally long battery life of these headphones. However, I've noticed that after about an hour of walking while listening, my ears and the earcups tend to get quite sweaty.
1 reply from Sony support team team - 9 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-1000XM5, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! You can learn more about how to correctly wear the headset to suit your maximum comfort and reduce the sweating issue here: https://cutt.ly/Vrf9leJD Moreover, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Great product!
5 out of 5 stars
JCR90 - 13 days ago
originally posted on sony.com
The first fortnight with this product has already been life-changing. The sound quality is good. The noise cancelling is good. The touch-command functions are good. The feel of the product is good. Worth the money!
Good
4 out of 5 stars
Souhrud - 14 days ago
originally posted on sony.com
Good one,..........................................
1 reply from Sony support team team - 14 days ago
Hi, Thank you for your feedback. We are glad that you are happy with the quality of your WH-1000XM5. We hope you continue to enjoy them for years to come. If you need further assistance in the future, you can contact us using this link: https://cutt.ly/leABWCVc Ahmed @Sony Support UK
Good for Value
4 out of 5 stars
Shelby007 - 14 days ago
originally posted on sony.com
All good with the product but I am not yet comfortable with the sync with iPhone and Laptops as it disconnects when not used and needs to be turned on again and wait for a while.
1 reply from Sony support team team - 9 days ago
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-1000XM5. Yet, we're sorry to learn that you're not satisfied with the headset automatically turning off after 15 minutes of not being worn. You can change this setting using the Sony Sound Connect app, following the steps here: https://cutt.ly/erf2UbZM Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Great sound quality
4 out of 5 stars
Charlie1975 - 15 days ago
originally posted on sony.com
These are my first Sony headphones , I got this after my Bowers / Wilkins stop working after 2 years , it was easy to set up , great sound , battery lasted a long time , and light on my head , as I have it om my head for about 30 hours a week that is every week , as I love to listen to music , IF this Headphones last as long as my old Sennheiser pro which lasted 12 years , I would then say that this the best headphone ever , but for now it's a great headphones
1 reply from Sony support team team - 10 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-1000XM5, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Moreover, if you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
Amazing ANC and Sound Quality
5 out of 5 stars
Johnnyyamum - 15 days ago
originally posted on sony.com
Bought these headphones recently after I had my XM3's stolen and they are great. The sound quality is better, they're easier to use with more settings, lightweight and have better ANC. The only thing I miss about my XM3's is that they were foldable but these aren't. They take up a lot more space in my bag but if you weigh up the ups and downs, the XM5s are definitely great.
Best noise cancelling ever
5 out of 5 stars
Concorde lover - 15 days ago
originally posted on sony.com
Bought these mainly for flights where the airplane noise can be annoying…. Fantastic sound quality and absolutely amazing noise cancellation…. Worth every penny
Great headphones....but
4 out of 5 stars
Phreerun - 16 days ago
originally posted on sony.com
These are fantastic headphones, but I'm no audiophile. I used mine for music and audio books mainly when I want some quiet from external sources. This review would be a 5 ⭐ however there are some worrying stories of them cracking and breaks along with pictures circulating various social media sites, so I'm withholding the 5 ⭐ until I've had a year to see if they hold up. I also have the MX4's and they come with the airplane media adapterbwhich the 5's don't, so if this is an important need then I'd opt for the 4's. Tbh, I can't tell much difference between the 2 models, but my wallet did 😁
1 reply from Sony support team team - 13 days ago
Hi, Thank you for your feedback. We are happy to hear that you are enjoying your WH-1000XM5, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Moreover, we appreciate your feedback regarding the airplane media adaptor; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. If you need any assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
A high quality performer…
4 out of 5 stars
Sonny_GH - 16 days ago
originally posted on sony.com
I have used my M5’s consistently over the last 18 months and enjoyed every* moment of the sound quality, comfort and excellent noise-cancelling experience. They have proved to be a worthy investment. *I nearly gave four stars because of Sony’s last update which caused absolute chaos with the ambient sound feature for a month before a bug fix was available. However, this was a Sony programming /user experience issue, not a fault with the product itself.
1 reply from Sony support team team - 10 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-1000XM5, and happy with the quality we always aim to deliver! We hope you continue to enjoy it for years to come! Yet, we're sorry to learn about the ambient sound issue. If you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
The sound quality is great
5 out of 5 stars
Kingsley Ofori - 17 days ago
originally posted on sony.com
I like the headphones, the sound quality is great and it charges fast and the package makes it cool and simple to take along when travelling
Great Headphones
5 out of 5 stars
Lawrencium - 17 days ago
originally posted on sony.com
Brought these headphones for my birthday, wonderful light, love the colour. Sound quality is great and lots of features like Alexa & Google Assistant and 2 point connectivity meaning you can have phone & TV at same time. To be honest I'm happy with my purchase and wish Sony big thank you too birthday discount too, was hoping for little more in forms of discounts. Headphone I got I think we'll designed, feels like luxury and sounds really premium quality. Thank you Sony