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Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones

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Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones - image 1 of 4
$329.99 sale price when purchased online
$399.99 list price
Target Online store #3991

About this item

Highlights

  • Industry Leading noise cancellation-two processors control 8 microphones for unprecedented noise cancellation. With Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
  • Magnificent Sound, engineered to perfection with the new Integrated Processor V1
  • Crystal clear hands-free calling with 4 beamforming microphones, precise voice pickup, and advanced audio signal processing.
  • Up to 30-hour battery life with quick charging (3 min charge for 3 hours of playback)
  • Ultra-comfortable, lightweight design with soft fit leather
  • Multipoint connection allows you to quickly switch between devices
  • Carry your headphones effortlessly in the redesigned case.
  • Intuitive touch control settings to pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound
  • With instant pause/instant play music automatically pauses when headphones are taken off and starts again when they are put back on.

Description

The WH-1000XM5 headphones rewrite the rules for distraction-free listening. Two processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme and Hires audio support the WH-1000XM5 headphones provide awe-inspiring audio quality. And with the new Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
Weight: 2 Pounds
Water Resistance: No Water Resistance Rating
Ear Cushion Material: Leather
Estimated Charge Time: 3.5 Hours
Electronics Features: Volume Control, Built-In Microphone, Adjustable Headband, Automatic Shut-Off
Connection Type: USB
Wireless Technology: Wireless
Package Quantity: 1
Compatible With: Apple iOS, Alexa, Android, Google Assistant
Model name: WH1000XM5/B
Noise Canceling: Noise Canceling
Microphone: Built-In Microphone
Maximum Battery Charge Life: 30 Hours
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: May 20, 2022
TCIN: 86314264
UPC: 027242923232
Item Number (DPCI): 008-07-6495
Origin: Imported
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 8.625 inches length x 2.844 inches width x 11 inches height
Estimated ship weight: 1.62 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO

Return details

This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Does the plastic hinge break after a few months?

submitted by Alec - 3 months ago
  • A: Mine broke after about 12 months of use. This is usually how long sony WH1000 headphones last. I'm on my 2nd pair.

    submitted byBen - 2 months ago
  • A: Hi Anonymous, thanks for reaching out about the Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. Sony WH-1000XM5 Some users have reported that the hinge broke after a few months of use. Some factors that may have contributed to the breakage include folding the headphones, dropping them, or removing them with one hand. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST

    submitted byRena - 3 months ago
    Target expert support

Q: After reading about these headphones, the hinges seem to break a lot. I see there's an Allstate protection plan. Does that plan cover if the hinges break?

submitted by Rebecca - 1 month ago
  • A: Hi Rebecca, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 1 month ago
    Target expert support

Q: Hi is there any student discount for this

submitted by Cade - 3 months ago
  • A: Hi Cade, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 3 months ago
    Target staff support

Q: Hi are will the Sony XM5 pair with an IPhone 15 plus?

submitted by KD James - 5 months ago
  • A: Hi KD James, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. The Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones should work perfectly with Android and IOS devices. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 4 months ago
    Target staff support

Q: Price was 249.9 and sale ends at Thu. Now 329,9 and ends Thu. I returned other headphones to buy these but not willing to pay more than 249.9. Not a good marketing.

submitted by Mikko - 1 year ago
  • A: Hi Mikko, thanks for reaching out about Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 1 year ago
    Target expert support

Q: Do they come with wire for a piano that is not capable of wireless connection?

submitted by Jan - 1 year ago
  • A: Hi Jan, thanks for reaching out about the Sony WH-1000XM5 Bluetooth Wireless Noise-Canceling Headphones. The Sony WH-1000XM5 headphones have a Stereo Mini Jack and connection cable (approx. 1.2m) is included. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am -11 pm CST.

    submitted byRena - 1 year ago
    Target expert support

Summary of reviews

The Sony WH-1000XM5 headphones are celebrated for their exceptional sound quality and industry-leading noise cancellation, making them ideal for various environments like commuting, studying, or traveling. Guests appreciate the comfortable fit, intuitive touch controls, and impressive battery life, which enhances the overall listening experience. While some users have reported durability concerns, the overall performance and features make these headphones a top choice for audio enthusiasts seeking premium quality.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes 0 incentivized reviews)
    4.5 out of 5 stars with 1252 reviews
    57% would recommend
    47 recommendations

    Best headphones I have used in over 40 years...

    5 out of 5 stars
    - 3 days ago
    originally posted on sony.com
    Great upgrade from Sony WH-1000xm4, which I still use. Sound is the same but much better mics on the M5B for conf calls.
    Did you find this review helpful?

    Comfortable for long use, good sound

    4 out of 5 stars
    Mutley01 - 3 days ago
    originally posted on sony.com
    These are really good headphones, but the features are a little funky, better picture/written instructions would be helpful, instead you have to go online
    Did you find this review helpful?

    Excellent

    5 out of 5 stars
    Hewzi - 6 days ago
    originally posted on sony.com
    Excellent sound quality. Comfy. Good companion app
    Did you find this review helpful?

    Sound quality is amazing

    5 out of 5 stars
    Bdjbdbdb2626 - 7 days ago
    originally posted on sony.com
    the sound quality is superb . Very light . I love them and love the colour
    Did you find this review helpful?

    Good Headphones.

    5 out of 5 stars
    Ivan001 - 7 days ago
    originally posted on sony.com
    I bought this for myself this Christmas. I love the touch control and the speak to chat is excellent. The noise cancellation isn't the greatest but it does the job very well
    Did you find this review helpful?

    Love the design with a amazing sound quality

    5 out of 5 stars
    Rifff - 7 days ago
    originally posted on sony.com
    Got the new headphone for a couple of months now and love it. A great purchase.
    Did you find this review helpful?

    Excellent product and experience

    5 out of 5 stars
    SophieSH - 8 days ago
    originally posted on sony.com
    Excellent sound quality, easy to operate, intuitive control with auto ANC makes my daily commute in a noisy environment a pleasant experience. Very ergonomic design, comfortable fit over the ears.
    Did you find this review helpful?

    Best headphones

    5 out of 5 stars
    Paharnicul - 8 days ago
    originally posted on sony.com
    Best headphones I ever had,high quality sound and real noise canceling
    Did you find this review helpful?

    The BEST!

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Ap - 8 days ago
    Seriously wasn't sure if I'd enjoy these. I'm an AirPods user and haven't been lucky at finding a pair of headphones that are comfy enough and stylish enough to carry around and wear, until now! These headphones have a lot going for them. I have to list the details I love: 1 - SOUND is so CRISP! Clearly Sony knows what they are doing. The noise cancelling is better than anything and these help me enjoy my music more! 2 - STYLE - this color of dusty pink-purple is slightly feminine but not girly/cute. So reflect for my vibe and everything is matte now, so they are in style for sure. 3 - LIGHT as a feather. I can carry these around with ease. The case is nice but I don't mind hauling them around the house or out with me! 3 - CALLS + Sleeping + Plane rides + cleaning - multi-use! I wear these to bed, on planes, while cleaning, taking work calls. Con: I wish I could sweat in them. It's not advised to get them a little bit wet at all, but that's my one and only con. I have sweat in them just a little while cleaning and just got the ear pads a little wet and not a problem. Love these and this is not a paid review!
    1 guest found this review helpful. Did you?

    Good feature, easy to use & operate.

    4 out of 5 stars
    ship0027 - 8 days ago
    originally posted on sony.com
    Bought this product about couple of weeks ago. easy to use & comfortable enough. but my call at time get disconnected from the phone when i am talking to someone. IT happened few times, not sure if this a fault. Noise cancelling is good but thought will be better
    1 reply from Sony support team team - 7 days ago
    Hi there, Thank you for your feedback. We're delighted to hear that you're enjoying your WH-1000XM5. Yet, we are sorry to hear that you're facing difficulties with the calls and noise canceling in your headset. You can enhance the noise canceling feature by following the steps here: https://cutt.ly/me1O99Ih And you can learn more about the noise cancellation and what can you expect from it here: https://cutt.ly/Ae1PMKCO Also, make sure you don't press any buttons by mistake that causes to end or disconnect the calls: https://cutt.ly/Te1O1Rm4 If the issue remains, try the steps below: 1. Make sure your headset is up to date: https://cutt.ly/5e1O3F11 2. Reset the headset: https://cutt.ly/Ee1O32wz 3. Initialize the headset: https://cutt.ly/le1O8oko Moreover, if you need any further assistance, please do not hesitate to contact us using the details here: https://cutt.ly/heoRCkdW Menna @Sony Support UK
    Did you find this review helpful?

    Great Sound

    5 out of 5 stars
    Victor Duque - 9 days ago
    originally posted on sony.com
    I bought the XM5 two weeks ago, and I really like it. The noise Cancelling function is excelent!
    Did you find this review helpful?

    Sony WH-1000XM5

    5 out of 5 stars
    Sidheswar Venkatasubraman - 9 days ago
    originally posted on sony.com
    I bought this yesterday, I am so happy with the product. Sony never disappoints the customer. I bought my first sony product in my 4th grade that is the one and only PS 2 (2010) and then I bought a headphone on my 8th(2016) grade which is still being used my mom
    Did you find this review helpful?

    Superb quality

    5 out of 5 stars
    - 9 days ago
    originally posted on sony.com
    Superb quality and my daughter loves them Of course she's got them at my advice I would like to rate the MDR-7506 too
    Did you find this review helpful?

    Amazing sound quality

    5 out of 5 stars
    Heapy73 - 9 days ago
    originally posted on sony.com
    Bought these for my son for Xmas, but may have to buy myself some too. Sound quality is fantastic!
    Did you find this review helpful?

    Great sounding!

    5 out of 5 stars
    Tllew - 9 days ago
    originally posted on sony.com
    Love the headphones, great ANC, good quality and sound quality
    Did you find this review helpful?

    Noise cancelling ✅

    5 out of 5 stars
    - 10 days ago
    originally posted on sony.com
    I bought these for my husband for Christmas, he was thrilled and has used them loads already!!
    Did you find this review helpful?

    very effective and user friendly

    5 out of 5 stars
    - 11 days ago
    originally posted on sony.com
    Light,comfortable, excellent noise cancelling and high quality audio. Bought principally for use in my workshop as the also provide noise protection when using machinery.
    Did you find this review helpful?

    Excellent quality

    5 out of 5 stars
    Chrissy250806 - 12 days ago
    originally posted on sony.com
    Sound cancellation is perfect, sound quality on point. Exactly what I wanted.
    Did you find this review helpful?

    Head phones

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Fatima - 12 days ago, Verified purchaser
    Love it was a nice gift
    Did you find this review helpful?

    Great features

    5 out of 5 stars
    Dee24 - 13 days ago
    originally posted on sony.com
    Bought for a Xmas present. Very happy With them. The sound is amazing
    Did you find this review helpful?

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