Q&A(4)
Q: How long does it take for it to charge. The last one I had was charged in two hours. Does it take 2 hours or less to recharge.
submitted by J Ive C - 11 months ago
A: Thank you for your inquiry. The Spa Sciences VIVA requires a charge of 8 hours and can run up to 45 minutes on a single charge. Hope this helps!
submitted bySpa Sciences - 11 months agoBrand expert
Q: Hi, my device is not holding battery, after 3rd time of use it's not charging anymore, is it any warranty coverage for this case?
submitted by Nataliia - 3 years ago
A: please contact customerservice@spasciences.com to get this resolved right away.
submitted bySpa Sciences - 3 years agoBrand expert
Q: Does the red light on the viva turn green when it is fully charged??
submitted by Shoes201 - 4 years ago
A: Thank you for your inquiry. Yes, the VIVA charging light turns from red to green when fully charged. Hope this helps!
submitted bySpa Sciences - 4 years agoBrand expert
Q: What period of time does this work after charged?
submitted by Cara - 4 years ago
A: Thank you for your inquiry. The Spa Sciences VIVA requires a charge of 8 hours and can run up to 45 minutes on a single charge. Hope this helps!
submitted bySpa Sciences - 4 years agoBrand expert