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Q&A(6)

Q: Will this work on carpeting?

submitted by Alice - 3 months ago
  • A: Hi Alice, the Security Pole will work on any flooring type, including carpet. Hope this helps! For any other questions please reach out to our customer care team at 1-800-506-9901. Thanks!

    submitted byStander Products - 3 months ago
    Brand expert

Q: Can the height of the handles be adjusted on the pole to help pull one out of the tub?

submitted by Trudy - 7 months ago
  • A: Hi Trudy, the curved grab bar is set at a fixed height between 32 and 52 inches from the floor. It does pivot and rotate 360 degrees to assist from multiple angles. Hope this helps! For any other questions, please call our customer service team at 1-800-506-9902. Thanks!

    submitted byStander Products - 7 months ago
    Brand expert

Q: Can this be used with a sloped ceiling?

submitted by Maré - 1 year ago
  • A: Thank you for inquiring about the Security Pole and Curve Grab Bar. Please note that the Security Pole and Curve Grab Bar is designed for flat ceilings only. If you have sloped ceilings, we suggest considering the Signature Life Sure Stand Security Pole. For further inquiries, feel free to reach us at 1-800-506-9901. Thanks!

    submitted byStander Products - 1 year ago
    Brand expert

Q: How much of a lateral load (perpendicular to the vertical pole) can you safely apply to the pole when properly installed? The pole is to be used to enter/exit a bed.

submitted by Shopper - 1 year ago
  • A: Hello, the Security Pole and Curve Grab Bar can safely support up to 300 pounds of lateral force. For any other questions, please reach out to our customer service team at 1-800-506-9901. Thanks!

    submitted byStander Products - 1 year ago
    Brand expert

Q: Can this pole be used inside a stand in shower? Will it rust?

submitted by Happy Grandma - 4 years ago
  • A: Hello, thank you for inquiring about the Security Pole and Curve Grab Bar. We do not recommend installing this pole inside a bathtub or shower. Instead, we advise installing it right outside the shower where the handle can be rotated towards the shower. We are happy to walk you through this item in detail as well as offer other recommendations that may be well-suited for your situation. Please give us a call at 1-800-506-9901 and we'll be happy to assist. Thanks, Stander Customer Care

    submitted byStander Products - 4 years ago
    Brand expert

Q: stander-security-pole-and-curve-grab-bar-iceberg-white/-/A-46759 Please send a drawing showing dimensions of this item including : base, pole extension and curve .

submitted by Dickie1 - 4 years ago
  • A: Hello! We have these drawings on Stander.com or you can call us at (800) 506-9901. We do not have the ability to attach the file right here. If you continue to have a problem with this, please call us at the number above. Thank you!

    submitted byStander Products - 4 years ago
    Brand expert

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