Step2 My First Christmas Tree

A: It’s along the base. Places to put the ornaments when not on the tree.

A: Thank you for your question about the Step2 My First Christmas Tree! The built-in storage for this product is cleverly integrated along the top of the tree’s base. There are small grooves designed specifically for placing and organizing the decorative bulbs when not in use, making it easy for little ones to manage their decorations and keep everything tidy. If you have any further questions or need assistance with this product, feel free to reach out. Enjoy decorating with your little one! Kind Regards, Step2 Consumer Service

A: Hello! No, this version of the My First Christmas Tree does not come with the battery-operated light up star. However, you can contact us to purchase one separately to add to your tree. Best regards, Step2 Consumer Service

A: Thank you for asking about the Step2 My First Christmas Tree! This holiday favorite typically comes with eight ornaments and a star topper for the tree, plus a three-piece miniature train set that circles the base. Let us know if you have more questions about this item or anything else Step2 can help you with. Enjoy decorating and creating festive memories with this charming tree! Kind Regards, Step2 Consumer Service

A: Thank you for reaching out about your Step2 My First Christmas Tree. Yes, this product typically includes the star, train, and ornament set along with the tree and base. I apologize that these items were missing from your box. Please contact our Consumer Service team at 1-800-347-8372 or by email at STEP2-COMPANY@STEP2.NET. We’ll assist you in getting the missing pieces sent to you promptly. Thank you for choosing Step2, and we hope your little one can enjoy the complete set soon! Kind Regards, Step2 Consumer Service

A: Thank you, Momica, for reaching out with your question about the train accessory for the Step2 My First Christmas Tree. The train accessory with this product is generally safe when used as intended, but it is important to note that the My First Christmas Tree is recommended for children ages 18 months and up. This is due to some small parts, like the wheels, which could present a choking hazard for younger children who may still explore objects by putting them in their mouths. For children under 18 months, it may be best to supervise their interaction with this product and, if you have any concerns, consider removing small accessories temporarily. If you have further questions about any parts or would like additional safety guidance, feel free to reach out to our customer service at 1-800-347-8372. Thank you again for choosing Step2, and I hope this helps make the holiday season safe and enjoyable! Kind Regards, Step2 Consumer Service

A: Thank you for your question regarding the Step2 My First Christmas Tree. At Step2, safety is a top priority, and we adhere to strict safety standards for all of our products. The My First Christmas Tree is made of high-quality, child-safe materials and meets or exceeds all U.S. safety standards, including ASTM and CPSC requirements. This product is: PVC-Free: Made from polyethylene plastic, which does not contain PVC. Lead-Free: All Step2 products are tested to ensure they are free from lead. PFAS-Free: While PFAS are not typically associated with this type of product, Step2 products meet applicable safety guidelines, and harmful chemicals are avoided in the production process. If you have any further questions about materials or safety certifications, please feel free to reach out to our customer service team at 1-800-347-8372. Kind Regards, Step2 Consumer Service

A: Thank you for your question about the Step2 My First Christmas Tree! This adorable holiday toy is designed to allow little ones to decorate their own tree safely and enjoyably. However, the My First Christmas Tree does not sing or light up. It’s a simple, sturdy play tree that includes colorful, easy-to-hang ornaments and a star for the top, providing a fun, interactive holiday activity for toddlers. If you’re interested in a version with lights or sound, please check with Step2 directly, as they occasionally release updated holiday products. If you have any more questions, feel free to ask. Enjoy the holiday season with your little one’s new tree! Regards, Step2 Consumer Service