Q&A(24)
Q: I plan on buying 2 gates. If I only use one extension on one gate, can I use the extra extension from the one gate on the other gate for a total of 3 extensions on the other gate?
A: No, this gate will only fit openings from 28" - 42" wide only.
submitted bySummer - 6 years agoBrand expertA: I did this very thing. I bought two gates and used one of the extra spacer sections to cover a 45” opening. It works great.
submitted byGreg Fesenmaier - 4 years ago
Q: can this be installed at the bottom of a staircase if one side has a wall and the other a banister?
A: Thank you for your question. You will need a Banister Universal kit to properly install this gate with a banister.
submitted bySummer - 6 years agoBrand expert
Q: What color is this gate?
A: Thank you for your question about the Summer Infant Union Arch Safety Gate! This Gate is dark brown in color.
submitted byKids2 - 24 days agoBrand expert
Q: Does the 30in height include the tallest point where it arches up?
A: Thank you for your question about the Summer Infant Union Arch Safety Gate. The height includes the highest point of the arched doorway.
submitted byKids2 - 3 months agoBrand expert
Q: Can this be used outside on deck stairs? Will it withstand the elements?
A: Thank you for your question about the Summer Infant Union Arch Safety Gate! This Gate is not meant to be used outside as it will rust.
submitted byKids2 - 3 months agoBrand expert
Q: Would it keep a cat contained? (Other than going over the gate, obviously. We would stack them.) We have a storage room we're trying to keep a cat out of, yet still allow airflow &walkthrough ability
A: Thank you for your question about the Summer Infant Union Arch Safety Gate! We do not recommend stacking multiple Gates on top of each other for safety reasons. The gap between the slats is 2.75", so hopefully this would keep a cat contained.
submitted byKids2 - 6 months agoBrand expert
Q: What are the dimensions of the spindle thread? 8mm?
A: Thank you for your question about the Summer Infant Union Arch Safety Gate! We apologize, but that information is proprietary and cannot be shared.
submitted byKids2 - 6 months agoBrand expert
Q: The gate is 18" wide as described, but what is the width of the extensions? I need it to fit it a 35 1/2" width.
A: Thanks for your question about the Summer Infant Union Arch Safety Gate! This Gate would work for your area using one of the two included extension frames.
submitted byKids2 - 6 months agoBrand expert
Q: hello, our opening is 32.5 inches and the extension is too wide, and does not fit and then we tried it without the extension and it wasn't big enough, it looks like in the comments this doesn't work.
A: Hi, please contact our Consumer Relations team at 401-671-6551 so that we can help. Thank you!
submitted bySummer - 2 years agoBrand expert
Q: is this a child proof lock? seems easy to open?
A: Hi! The "double action" safety mechanism of this gate requires that you slide the upper latch and then lift up on the gate. It's designed to help prevent children from opening and to be user-friendly for parents. Please make sure that you have fully completed the installation. As the tension bolts are extended, the door and door latches should come into alignment. Please contact us at https://www.summerinfant.com/consumer-relations/contact-us so that we can help!
submitted bySummer - 3 years agoBrand expert