Q&A(33)
Q: Can you use this as an outdoor gate?
A: I have used this as an outdoor Pet Gate for at least five years without any problems. Mine is just starting to rust a tiny bit now, but it's still in overall great shape and have been through winter storms and summer heat.
submitted byMrs Mom - 5 years agoA: The Main Street Safety Gate is not weather treated and is recommend to be used in doors.
submitted bySummer - 5 years agoBrand expert
Q: Is the width of the gate extends to 53" without the extension or is with the extension that makes it to 53"
A: Thank you for your question about the Summer Infant Main Street Extra Tall Safety Gate! The 53" includes the three extension frames and all the hardware included in the package.
submitted byKids2 - 6 months agoBrand expert
Q: Does it fit in a door frame?
A: Thank you for the question. The Main Street Safety Gate fits openings from 29.5" to 53" wide.
submitted byKids2 - 1 year agoBrand expert
Q: I need the latch for the home safe baby gate by summer
A: Our customer support team should be able to help you with this request. Please contact us at 401-671-6551
submitted byKids2 - 1 year agoBrand expert
Q: what color is this gate?
A: Hi - this gate is gray. Thank you.
submitted bySummer - 2 years agoBrand expert
Q: I have a banister on the stairway. can I remove the first up and down bar on one side?
A: Hi - thank you for your question. Please contact the Summer Infant Consumer Relations team at 401-671-6551 so that we can help. Thanks!
submitted bySummer - 2 years agoBrand expert
Q: Hi. i see the gate extends to 53 inches . can it fit my 54 inch space with the tension bolts and mounting cups measurement inches taken into consideration ?
A: Hi - sorry, this gate is tested and approved only to 53 inches total in width. Thank you!
submitted bySummer - 3 years agoBrand expert
Q: how far apart are the rungs?
A: Hi! The vertical spindles are between 2.125" to 2.5" apart from each other. Thank you.
submitted bySummer - 3 years agoBrand expert
Q: Do you have to drill into the walls order to use the gate in the hallway?
A: Hi! No need to drill into the walls for use in the hallway. You can use the no-drill pressure mount system with included adhesive wall cups. If using for stairways, then you would need to drill/screw with the included hardware kit. Thanks!
submitted bySummer - 3 years agoBrand expert
Q: Out of the box, the gate will not close or latch. It seems totally warped, not just askew because when I push the gate into the latch it doesn't even catch. Is there anything I can do to fix?
A: Hi, great question and don't worry! The gate frame is angled intentionally so that when you install the gate, the frame is under pressure. Once you install the gate and tighten the tension bolts, everything will come into alignment. Please reach out to us if you need any help! https://www.summerinfant.com/consumer-relations/contact-us
submitted bySummer - 3 years agoBrand expert