Q&A(14)
Q: The dimentions on this luggage is 22.75in yet the size for carry on is 22in. Product description labels this item carry on.
A: Please check your airline's website for specific luggage requirements and restrictions.
submitted bySwissGear - 5 months agoBrand expert
Q: The dimensions on this carry-on luggage is 22.75 in and suggested size for intentional carry-on luggage is 21in. Can I take this to an international flight as a carry-on?
A: It depends on your airline carrier, they will let you know the dimensions of what is allowed on their flights
submitted bySwissGear - 8 months agoBrand expert
Q: Is this considered a large suitcase
A: It is considered a domestic-sized carry-on since the size is under 22 inches. A large suitcase is approximately 29 inches and also depends on the transportation carrier your traveling with. We recommend checking with your transportation carrier, as they might have different rules regarding size.
submitted bySwissGear - 1 year agoBrand expert
Q: How the guarantee works? I bought one but don't have any documentation. Thanks
A: On the back of the feature hang tag, it should explain the 10-Year Limited Warranty. SWISSGEAR.com is proud to stand by the quality craftsmanship of its Luggage and Travel Bags. When used under normal conditions for which they are designed, these products are warranted to be free from defects in materials and workmanship for 10 years from the original date of purchase. If such a defect occurs, we will, at our discretion, provide a store credit or replace your product upon presentation of our original sales receipt, which serves as proof of purchase to validate your warranty. If we determine that an identical replacement is not available, we will provide you with a product of comparable value. This warranty does not cover accidental damages, unreasonable or improper use, normal wear and tear, improper handling or damages caused by a common carrier, loss of use or consequential damages, nor does it cover repairs attempted by unauthorized persons. If a common carrier damages your product, contact them immediately to file a claim.
submitted bySwissGear - 2 years agoBrand expert
Q: what type of handle is it. does it have four stages
A: This is a 3 staged handle system.
submitted bySwissGear - 2 years agoBrand expert
Q: is it waterproof. as in would your clothes be dry if suitcase was left in back of pick up truck bed in a rain storm?
A: None of our items are waterproof
submitted bySwissGear - 2 years agoBrand expert
Q: Are the dementions including expansion? If not how far does it expand?
A: Specifications Dimensions (Overall): 22.75 Inches (H) x 14.75 Inches (W) x 9.75 Inches (D) Weight: 7.2 Pounds Holds up to: 10 Kilograms Interior Dimensions: 19.25 Inches (H), 14.5 Inches (W), 9.75 Inches (D) The expansion is 2" and it is not added in the dimensions.
submitted bySwissGear - 2 years agoBrand expert
Q: does it lock? It looked like it by the picture, but I would like to know before purchasing. thank you
A: This item does not come with a lock.
submitted bySwissGear - 3 years agoBrand expert
Q: Is there a USB port on the exterior?
A: This 7330 Cascade Spinner does not come with the USB feature..
submitted bySwissGear - 3 years agoBrand expert
Q: Do the wheels fold in? I see that so many of these "carry on" bags are a half-inch longer than the airlines accept. I'm confused about why they would be made that way.
A: Hello, the wheels do not fold in on this item. The PRODUCT DIMENSIONS 22.75 x 14.75 x 9.75 in * Product dimensions include wheels and handles.
submitted bySwissGear - 4 years agoBrand expert