Targus Bluetooth 4.0 Dual-Mode micro-USB Adapter

I am sharing this review to help others avoid the extensive troubleshooting I had to go through. Unfortunately, the Targus support team seems unaware that there are two versions of the Targus ACB10US1, and my attempts to contact them have gone unanswered. It appears they do not maintain a revision history or track engineering changes, which could have prevented the confusion surrounding this product. Here’s what I discovered: The SKU# ACB10US1-72BL with Model# ACB75B uses a Realtek chipset. I was able to locate the block diagram for the ACB75B online, confirming that this version includes the RTL8761BUV, a Realtek Bluetooth 5.0 dual-mode controller chip. This finding aligns with my testing results for the ACB75B. On the other hand, the older version, SKU# ACB10US1-71BL with Model# ACB75A, uses a Broadcom chipset. The drivers available on the Targus product page are designed for the Broadcom chipset. Therefore, if you have the Realtek version, these drivers will not work, and you will need to obtain the correct Realtek drivers from a third-party source. Adding to the frustration, Targus support was only able to provide general troubleshooting advice that was not related to the main issue—the change in chipset. This is a significant oversight because the change in chipset also necessitates a complete change in drivers, which was not addressed by their support team.

This is the current link that works. Windows 10 will not load it automatically. Thanks to other's who provided this information: https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU

awful will not install -------------------------------------------------------

What should have taken 2 minutes to install took 2 days because the instructions in the product are WRONG! I'm hoping the adapter performs better than the installation, but you haven't left me with much confidence. If you purchase this adapter, please read these reviews. Information in the reviews got me what I needed to install the software correctly. Not impressed Targus!

Utter crap. My windows 10 desktop recognizes the device, but I have 3 separate headphones that have no issues connecting to my laptop, my TV and my phone but won't connect with this device. Downloaded the driver from their site and it can't even find the device, remaining stuck on the first step.

DOESNT WORK LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL

I bought this a couple of months ago, but couldn't get it to work. Didn't try uninstalling and reinstalling as I was distracted by other priorities. Recently went back to it to get bluetooth on my Dell desktop under Windows 10. Never got it to work. I don't recommend.

this product is not good. I buy this at 40 box for nothing. I try the install the lastest driver (window 10) because window 11 is not available yet, and still nothing working. buy anything else but not this.

I was ready to blow a fuse; I thought I bought another piece of junk. I could not even install the software. THANK YOU to the users that posted the correct link: https://www.targus.com/form/download_support.aspx?regionid=10& sku=ACB75AU If I had left a question here for the obviously outsourced Support Puppies, their response would have been: "Thank you for your purchase. Hope to see you again soon. Please feel free to contact one of our customer service agents at 877-482-7487, Monday through Friday, 10AM EST to 7PM EST. We will be happy to assist you." TO TARGUS: If you're going to paste the same answer to all issues, why even have this section? The requirements for a TECH SUPPORT Rep shoule be more than simply having a pulse. How can you provide the incorrect driver on both the CD AND in the instructions, and not post a correction. Thank you again to the two users that posted the correct link. TARGUS: You lost a Customer...

This is the only reliable Bluetooth dongle on the market.

Great device but wrong driver provided in pkg and link provided. Download THIS DRIVER: https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU It works like a charm.

I wanted to use my Bose wireless headphones with my computer, but didn't have a bluetooth card. Dongle to the rescue! Nope. Paired with my headphone, but every single time I try to listen to anything on my computer, I get a second of sound, then a second of silence, then a second of sound, then a second of silence ... over and over and over. I reloaded the drivers, checked the usb ports, made sure my brand new Bose headphones were working on another device, restarted, and a second of sound, then a second of silence, then a second of sound, then a second of silence. I'm going to call their help line Monday, but for something that's supposed to be plug and play, this gizmo is a piece of garbage!

I have not been able to get driver to install properly. Installation failed.

the link in the manual was old and didnt work i found this after a few hours a it worked!!!! https://www.targus.com/form/download_support.aspx?regionid=10&sku=ACB75AU

I have bough two of these and followed the directions. Specifically "do not connect the adapter to your computer until the software drivers are installed." this should be so easy to do. What a terrible product. Thought the first was faulty. Now ive wasted my money and they have profited off a non working product. The install of the bluetooth adapter will not recognize the micro usb adapter. Trash company.

install takes forever and dongle is unable to find devices!!!! This thing is very frustrating!!!!

In the 'Device Manager' it always states "Paired"...but never automatically connects. Even though it acknowledges my device is "Paired" it wont connect, even when I press connect. I always have to place my device in "Pairing" mode before it can be discovered and connected...and sometimes I have to do this multiple times before it connects. Tech support need to work on this!

ive tries every option to make this thing work. it "connects" to devices just fine but refuses to demonstrate the actual connection. i couldnt make any of my devises to work even tho my computer said they were connected.

I use this on my Windows 10 Desktop. I had no issues installing it, or getting it to work.

Purchased to connect my Cricut to my computer!! Love not having the cable dangling over my lap and getting disconnected each time I bump it. I wish I had bought it long ago.