Taylor Bonded Leather Dining Chair Set 2ct - Christopher Knight Home

Hello Julia, Thanks for reaching out to us, and taking the time to share your experience with the community. I am sorry to hear your order arrived in poor condition. We take pride in the quality of our furniture, so we are disappointed that yours included defects. To help level your chairs we recommend trying a drop test, the instruction's for the test can be found on the assembly guide. In regards to the additional defects your chairs arrived with, we would like the opportunity to look into the issue and hope to resolve them promptly and accurately. Please contact Target's customer support team for further assistance and possible options to help remedy the problem. Again, thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

Our sincerest apologies that our item is not meeting your personal expectations. We greatly appreciate you for bringing this to our attention and we will pass this to our quality control team to research more into this as we understand the quality is critical to satisfying our customers. Kindly contact Target Customer Support at 800-440-0680 for you further assistance needed.