Timeless Skin Care Vitamin C and E Ferulic Acid Serum

A: Hi there! Thank you for notifying us of the issue you've experienced. Our instructions to apply 2-3 pumps are consistent with the packaging and website. At your convenience, we ask that you please reach out to support@timelessha.com so we may get more insight into this.

A: Wow, that's a lot! One pump is sufficient for the face and neck. But you need to have your skin wet or damp first with a quality toner. May irritate skin. I suggest starting with 10% first.

A: Don't let them fool you into using more! One pump is more than enough. If it isn't effective enough I'd say it's too expensive for what it is and the value really isn't as good as it seems.

A: This is the same great formula that you can find at timelessha.com! Target is an authorized reseller of Timeless Skin Care, so we can assure you that you are receiving authentic product. Target scans third-party websites to price match and get customers the lowest price available. If you have any further questions, we invite you to reach out to us at support@timelessha.com (:

A: I spoke with Katherine at Timeless today and she told me the only company authorized by timeless to resell this product is Recom

A: We're sorry to hear you're experiencing this issue! We invite you to reach out to support@timelessha.com so someone from our team can assist you with this.

A: They all do. It's very annoying. Keep the bottle upright at all times to avoid leakage. Manufacturer has switched to glass bottles that don't leak, although I haven't gotten one yet.

A: Though this bottle is still designed to keep air out at all times, we've recently changed the packaging for this particular product and size to include a dip tube pump. Should you have any further questions, please reach out to support@timelessha.com.

A: The new packaging in glass bottles should be much better than the plastic.

A: Hi there! The MFG Date is provided on the product's box. Expiration will be about 1 year after the manufacturing date (MFG) with the recommended refrigeration. We recommend using this product within 3-6 months of receipt for optimal efficacy. Should you have any further questions, please reach out to our team at support@timelessha.com!

A: When the product starts yellowing, it is losing it's effectiveness. I use every day and 1 ounce just starts yellowing at the end of the bottle. A 4 ounce bottle would be throwing your money away.

A: Hello Nova Girl! All our products are manufactured in small batches to guarantee the freshest product. We also stamp the manufacturing date on each box so our customers know exactly how fresh their product is. We recommend storing your Vitamin C + E Ferulic Acid Serum in the refrigerator to slow down the oxidation process and keep your serum fresh and effective. Don't hesitate to contact us at support@timelessha.com if you have any other questions.

A: I purchase 1 oz bottles, use every day, and it starts yellowing at the end of the bottle. I do not refrigerate. I'm sure that would prolong it's effecacy, but not sure how much.

A: Hello, please see information below... "It would be fine to apply an antioxidant oil (Squalane Oil) to complement the Vitamin CEF Serum and finish with a preferred SPF moisturizer. You can also choose to use another serum once the Vitamin CEF Serum has completely absorbed into the skin. Much will depend on the pH of the products used in the same routine to avoid disrupting the skin's natural barrier. "

A: It would be fine to apply an antioxidant oil - Squalane Oil for example - to complement the Vitamin C + E Ferulic Acid Serum and finish with a preferred SPF moisturizer. You can also choose to use another serum once the Vitamin C + E Ferulic Acid Serum has completely absorbed into the skin. Much will depend on the pH of the products used in the same routine to avoid disrupting the skins natural barrier. Don't hesitate to contact our customer service team on support@timelessha.com for additional help.

A: Our 1oz and 1.7oz Vitamin C + E Ferulic Acid Serums are packaged in glass bottles, while our 4oz Vitamin C + E Ferulic Acid Serums are packaged in plastic airless pumps. If you have any other questions, we welcome you to email support@timelessha.com for assistance.

A: Firstly, congratulations! Our products are deemed safe for pregnant or lactating mothers. Please refer to the ingredient list on each bottle to be sure of any potential allergies. We always suggest consulting with your doctor prior to use, especially in cases with specific ingredient concerns.

A: In response to the increased demand for our products, we have made the decision to simplify our packaging information to enhance efficiency and accelerate our production timelines. We assure you that our commitment to delivering high-quality products remains unwavering and encourage you to reach out to support@timelessha.com to learn more about your LOT information.