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Turtle Beach Recon 500 Wired Gaming Headset

Turtle Beach Recon 500 Wired Gaming Headset - image 1 of 4
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Turtle Beach Recon 500 Wired Gaming Headset - image 1 of 4
$79.99 when purchased online
Target Online store #3991

About this item

Highlights

  • Turtle Beach 60mm Eclipse™ Dual Drivers: Patented, dual drivers have separate high and low frequencies for improved audio detail over a conventional driver, and the larger 60mm size produces a massive soundstage for ultra-realistic audio.
  • Turtle Beach AccuTune™ Precision: Engineered to maximize performance of the Eclipse™ Dual Drivers, our AccuTune™ precision tuning process uses a wood-composite injection within the earcup for a completely new internal design for rich, natural sound.
  • Pro-Level Comms: Developed for professional gaming, the TruSpeak™ uni-directional, noise-cancelling microphone delivers clear, reliable chat and removes easily for use when chat isn’t needed.
  • Supreme Comfort: Soft memory foam ear cushions with ProSpecs™ glasses-friendly technology wrapped in athletic weave fabric keep you comfortable and cool in the heat of the battle.
  • Durable, Lightweight Design: The adjustable, metal-reinforced headband is built to last, flexible, and lightweight for marathon gaming sessions.

Description

Hear a revolution in gaming audio with the Turtle Beach® Recon™ 500. Featuring first-of-their-kind 60mm Eclipse™ Dual Drivers delivering stunning sound with dedicated woofers and tweeters, engineered with AccuTune™ for acoustic perfection. Keep in touch with your teammates (or taunt your enemies) on the removable TruSpeak™ noise-cancelling mic delivering clear, pro-level comms. Play in comfort – even during marathon sessions – thanks to breathable memory foam ear cushions and a durable, lightweight, metal-reinforced headband. And its simple wired connection works perfectly on any device using a standard 3.5mm jack, so your Recon™ 500 is always ready for battle, no batteries required.
Model Compatibility: PlayStation 5 Digital Edition, Xbox Series S, Nintendo Switch, PlayStation 5, Nintendo Switch Lite, Xbox Series X, Xbox One, PlayStation 4
Weight: 1.42 Pounds
Ear Cushion Material: Textile
Cable/Cord Length: 4 Feet
Electronics Features: Mute Controls, Lightweight Design, Ideal for Gaming, Built-In Microphone, Adjustable Headband, Volume Control, Stereo Speakers
Connection Type: 3.5mm Jack
Wireless Technology: Wired
Battery: No Battery Used
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: May 30, 2021
TCIN: 80110464
UPC: 731855064052
Item Number (DPCI): 207-00-5705
Origin: Made in the USA and Imported
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 9.95 inches length x 9.09 inches width x 4.26 inches height
Estimated ship weight: 1.47 pounds

Return details

This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: What size is the outlet for the microphone? Mine broke and I'm trying to find a replacement.

submitted by Adam Tabbert - 2 years ago
  • A: Recon 500 replacement microphone booms can be found on the Turtle Beach website

    submitted byTurtle Beach Support - 2 years ago
    Brand expert
  • A: Hi Adam Tabbert, thanks for reaching out about Turtle Beach Recon 500 Wired Gaming Headset. It is a 3.5 audio mic port. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 2 years ago
    Target expert support

Q: is it compatible with pc? does it track sounds from left and right?

submitted by question - 2 years ago
  • A: The Recon 500 is compatible with PCs. Some PCs may require a PC Splitter Cable. If your PC is capable of providing surround sound to a stereo headset (ex. via Windows Sonic or Dolby Headphone X), then you'd be able to track sounds from left to right.

    submitted byTurtle Beach Support - 2 years ago
    Brand expert
3.7 out of 5 stars with 213 reviews
value: 1.94 out of 5
quality: 1.7 out of 5
18% would recommend
48 recommendations

Headset review

4 out of 5 stars
Lewis W. - 1 year ago
originally posted on Turtle Beach
Great headset volume is great and my friends can hear me very clearly definitely recommend!
Did you find this review helpful?

Not impressed.

3 out of 5 stars
Thumbs down graphic, would not recommend
JessieC - 1 year ago
Cons: Mic super staticky, to the point of ruining the game experience for others. Disconnects frequently and difficult to reconnect at times. Also pretty heavy and not comfortable for long wear. Pro: cheaper than others, noice cancelling is good
1 reply from Turtle Beach Support team - 1 year ago
Greetings Jessie! We are sorry to hear about the experience you've had with your Turtle Beach Recon 500 Headset. Please reach out directly to our dedicated Support Team so they can assist with this. They’re always happy to help and can be reached right from the support section of the Turtle Beach website. Thank you and have a great day!
value: 4 out of 5
quality: 3 out of 5
Did you find this review helpful?

Headset

5 out of 5 stars
Thumbs up graphic, would recommend
cc1234567 - 1 year ago, Verified purchaser
Loved this headset ! It was perfect and the designs are awesome.
quality: 5 out of 5
value: 5 out of 5
1 guest found this review helpful. Did you?

Not fully compatible with Switch

1 out of 5 stars
Thumbs down graphic, would not recommend
Dan - 1 year ago, Verified purchaser
Not fully compatible with Switch, mic only work in handheld mode.
1 reply from Turtle Beach Support team - 1 year ago
Hello Dan, We’re sorry to hear about this inconvenience! Please allow our dedicated Support Team to provide assistance with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!
1 guest found this review helpful. Did you?

Good quality but stops working fast

2 out of 5 stars
Thumbs down graphic, would not recommend
Joe - 2 years ago, Verified purchaser
Sound and mic quality is good but this item isn't durable at all. Forst one I bought lasted about 10 months before the mic stopped working. I bought a replacement and the sound gave out in the left earpiece after two weeks.
1 reply from Turtle Beach Support team - 1 year ago
Hey Joe, We’re sorry to hear about the experience you had with your Recon 500; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to lend a helping hand as needed. They’re always happy to help, and can be reached right from the support section of the Turtle Beach website via the Contact Form listed there. Thank you and best regards!
2 guests found this review helpful. Did you?

Game on!

5 out of 5 stars
Thumbs up graphic, would recommend
Iamatotalspazz - 2 years ago
Comfortable, good sound, works great. I don't know about all these negative reviews. I bought these for my husband over a year ago and they still work like they're brand new! No complaints!
Did you find this review helpful?

Broke within 6 months

1 out of 5 stars
Thumbs down graphic, would not recommend
Happy1 - 2 years ago, Verified purchaser
They broke within a year and they would not replace them. Bad company.
1 reply from Turtle Beach Support team - 2 years ago
Hello, We’re sorry to hear about this inconvenience; however, please note that while Amazon’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!
1 guest found this review helpful. Did you?

Dont waste your money!!!! Listen to the negative reviews!

1 out of 5 stars
Thumbs down graphic, would not recommend
Liz - 2 years ago, Verified purchaser
If I could rate this 0 stars I would, lasted for exactly one month and this headset is already in the garbage. Mic stopped working first and then the sound. Thought turtle beach’s would be better.
1 reply from Turtle Beach Support team - 2 years ago
Hey there Liz, We appreciate you leaving your feedback and we are sorry to hear that you've had a negative experience with your Recon 500 headset; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance with troubleshooting or further warranty service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you kindly!
quality: 1 out of 5
value: 1 out of 5
2 guests found this review helpful. Did you?

Dont buy

2 out of 5 stars
Thumbs down graphic, would not recommend
H - 2 years ago
Opened the package 10 minutes ago. Volume is so low you can’t hear other players talk. The game echos through the headset. Will be returning tomorrow.
1 reply from Turtle Beach Support team - 2 years ago
Good morning, We’re very sorry to hear about the experience you had with your Recon 500; however, please allow us to assist you with what you described here under the manufacturer's warranty that each of our products are sold with. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website. Thank you very much and have a great start to your week!
quality: 1 out of 5
value: 1 out of 5
3 guests found this review helpful. Did you?

Great comfortable and nice headset

5 out of 5 stars
Momma4life - 2 years ago, Verified purchaser
Comfy and great quality speakers in headphones. I feel like they are noice cancelling.
1 guest found this review helpful. Did you?

Broke in 3 months

2 out of 5 stars
Thumbs down graphic, would not recommend
piaver - 2 years ago, Verified purchaser
They were great for 3 months and mic broke after. I tried to fix it and nothing worked. I bought them at full price. Would not recommend.
1 reply from Turtle Beach Support team - 2 years ago
Hello Piaver, We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!
quality: 2 out of 5
value: 2 out of 5
1 guest found this review helpful. Did you?

Great headset with detachable microphone

5 out of 5 stars
Ashley - 2 years ago
Purchased headset for my son and he loves it
Did you find this review helpful?

These Won't Last

1 out of 5 stars
Thumbs down graphic, would not recommend
McLuv2Shop - 2 years ago, Verified purchaser
Only lasted about 7 months. Definitely not worth the price. Quality is lacking.
1 reply from Turtle Beach Support team - 2 years ago
Good morning, We’re sorry to hear that you had some sort of inconvenience with your headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or replacement service if necessary. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!
2 guests found this review helpful. Did you?

Do Not Buy

1 out of 5 stars
Thumbs down graphic, would not recommend
Cdod99 - 2 years ago, Verified purchaser
If I could give 0 stars I would. Purchased this item twice, once initial and once exchanged. Both times the headset broke after 2 weeks. The mic portion still works but I was unable to hear anyone. Both times I tried troubleshooting my system to see if that was the error but nothing could resolve the issue.
1 reply from Turtle Beach Support team - 2 years ago
Hello there, We’re sorry to hear about your experience; however, please know that this does not sound normal. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We would suggest reaching out to them for assistance with your headset. They’re always happy to help, and can be reached right from the support section of the Turtle Beach website. Thank you kindly and have a wonderful day!
quality: 1 out of 5
value: 1 out of 5
2 guests found this review helpful. Did you?

No worth it and tired return

1 out of 5 stars
Thumbs down graphic, would not recommend
Ace - 2 years ago
This is my third time Trying turtle beach headset and I tried different ones with in two weeks I had to replace! Now I just got this one yesterday for Xbox s series it worked fine but the next day the mic stopped working!! Not a great buy and was on sale to cheap.. I should’ve read the reviews before buying! Now I have to do another return and this time I’m going with razor headset cause reviews are great!!
1 reply from Turtle Beach Support team - 2 years ago
Good morning Ace, We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 500 headset as it should have no issues functioning properly on an Xbox Series X|S console. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. Thank you and best regards!
value: 1 out of 5
quality: 1 out of 5
3 guests found this review helpful. Did you?

Don’t Throw Away your Money!

1 out of 5 stars
Thumbs down graphic, would not recommend
Analyze It Media - 2 years ago, Verified purchaser
The wire is short and goes bad in a few months. I barley used mine and it went back had lots of connection issues my friends said it sounded horrible. At first I thought I was getting a good buy due to the great price but that isn’t the case. The Turtle Beach 60P was way better and way cheaper.
1 reply from Turtle Beach Support team - 2 years ago
Hey there! We’re sorry to hear about the inconvenience you've had with your Recon 500 headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thanks!
value: 1 out of 5
quality: 1 out of 5
5 guests found this review helpful. Did you?

Headset

5 out of 5 stars
- 2 years ago
originally posted on Turtle Beach
Excellent purchase. My 15 year old son is delighted with this headset. Just what he wanted.
Did you find this review helpful?

CANT TALK

1 out of 5 stars
Thumbs down graphic, would not recommend
Recon 500 - 2 years ago
this is the worst headset I think I've ever gotten the microphone doesn't work its annoying DO NOT BUY
1 reply from Turtle Beach Support team - 2 years ago
Thanks for your feedback and we're sorry to hear that you've encountered some sort of inconvenience with your Recon 500's microphone; however, please allow us to assist you with your headset. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website. Thank you!
quality: 1 out of 5
value: 1 out of 5
4 guests found this review helpful. Did you?

Wouldnt recommend.

1 out of 5 stars
Thumbs down graphic, would not recommend
John Doe - 2 years ago
Sound quality, sounds like you are in a command station to others.
1 reply from Turtle Beach Support team - 2 years ago
Good morning, We’re sorry to hear about your experience with your Recon 500 headset. What you described here does not sound normal, so please take the time to contact our Support Team for assistance with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. Thank you and best regards!
value: 2 out of 5
quality: 1 out of 5
4 guests found this review helpful. Did you?

Worst Mic ever brought

1 out of 5 stars
Thumbs down graphic, would not recommend
Chad - 2 years ago
It work good for a while then started having a lot of major issues for one the audio would cut off completely and I would have to fix it. I would not recommend this for anyone.
1 reply from Turtle Beach Support team - 2 years ago
Hello Chad, We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!
value: 2 out of 5
quality: 1 out of 5
3 guests found this review helpful. Did you?

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