Q&A(13)
Q: The last one I bought of an Up and Up pitcher does not have an opening in the lid and I have to take the whole lid off to fill it. Does this one have an opening in the lid?
A: You do have to remove the black lid to be able to refill this pitcher.
submitted byJenni M - 3 years agoA: Hi, cybercat3 - we apologize...it looks like the product description got mixed up between the 10 cup and 7 cup sizes. The 10 cup has a removable lid for refilling; the 7 cup has a flip-top lid for refilling. We'll be sure that the description is updated, and we apologize for the confusion.
submitted byup&up Customer Service - 3 years agoBrand expertA: Hello Cybercat3 - Thanks for stopping by! This water filtration pitcher features a flip-top spout cover for easy refilling and an ergonomic handle, and it has dishwasher-safe parts. Happy shopping! - Beth
submitted byBeth - 3 years agoTarget staff support
Q: Do the Brita Elite filters (the 6-month ones) fit this pitcher, or just the Brita standard ones?
A: Yes, they fit the up&up 10Cup pitchers.
submitted byup&up Customer Service - 2 years agoBrand expertA: Hello Fran- We are glad that this caught your eye.Yes, they fit the up&up 10Cup pitchers.- Jennie
submitted byJennie - 2 years agoTarget staff support
Q: How long is the indicator life? The instructions state to remove the indicator at the end of it's life and dispose of it. So how do I replace it?
A: Hi Jill – We appreciate your interest in the Up & Up Water Filtration Pitcher. The filter change indicator is designed to last 5 years, depending on usage. Thanks for asking. - Jesse
submitted byJesse - 4 years agoTarget staff supportA: Hi Jill- The filters last for 40 gallons or about 2 months of use. The filter change indicator in the lid does not need to be replaced. Thanks for asking!
submitted byMatt - 3 years ago
Q: What is warranty of this pitcher? Can't find from the "Specifications" or anywhere in the web site.
A: Hi frank - We appreciate your interest in this Water Filtration Pitcher Black 10 Cup Capacity - up&up™. The item can be return to any Target store within 365 days from the date of purchase. We know you will enjoy it. – Rolex
submitted byRolex - 6 months agoTarget staff support
Q: Does this filter lead out of water?
A: Hi Asia - Unfortunately, none of the water filters sold here filter out lead.
submitted byup&up Customer Service - 2 years agoBrand expert
Q: Will new enviro water filters be compatible with this pitcher?
A: Hello Hill - Thank you for your interest in this awesome water pitcher. Unfortunately, no, our filters will not fit in the new Enviro systems. Have a great day. -SC
submitted byShante - 2 years agoTarget staff support
Q: will brita replacement filters fit in this pitcher?
A: Hello Phyll, Absolutely, Brita filters will fit in to this pitcher. Thanks for the question.
submitted byup&up Customer Service - 2 years agoBrand expert
Q: The indicator is no longer working. I've had the pitcher for about 4 months. Can the battery be replaced? If not, is this the expected 'shelf life' for this benefit of the device or is it defective?
A: Hello JHF - This is a great question! The indicator cannot be replaced. The product has a 1 year warranty with a receipt. Have a great day! - Channing
submitted byChanning - 3 years agoTarget staff support
Q: How many ounces is each cup of the 10 cup water pitcher?
A: Hi, maaarichards - the capacity of the 10 cup water pitcher is measured in standard 8 oz cups. Said another way, the capacity is ten 8 oz cups. Thank you!
submitted byup&up Customer Service - 3 years agoBrand expert
Q: Does the electronic filter indicator turn green? Mine flashes 3 or 4 or more times and not just 2 but I'm using up a Brita filter first before I put the Up and Up one in.
A: Hi, Cybercat3. To set the electronic filter change indicator, after you change the filter, you press and hold the button on the filter change indicator until it flashes a few times. You then release the button, and the filter change indicator should display a triangle made up of 4 bars. The filter type doesn't change how the filter change indicator functions. If this isn't how yours is working, please do post another note, and we'll be sure to get you a new one. Thank you!
submitted byup&up Customer Service - 4 years agoBrand expert